What the HECK is wrong with UPS? They beat your packages up, and now get this:

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Yeeny

Lifer
Feb 2, 2000
10,848
2
0
Well if my computer arrives tomorrow like they say it will, then I will have a clean record with them. If not, I will have to get rough with them, because I want it darn it! ;)
 

KameLeon

Golden Member
Dec 5, 2000
1,788
1
0
I have had about 30+ packages delivered by UPS so far.. and haven't had a single problem. I guess I'm just a lucky bastard! :)
 

Yeeny

Lifer
Feb 2, 2000
10,848
2
0
TheManiac: 900 mhz TBird with 256 mgs of ram and a 30 gig hard drive is what I am getting. It's alot better than the Pentium 200 mhz beast I have now. ;)
 

TheManiac

Senior member
Jan 8, 2001
275
0
0
Girlfriday

Wow, sounds like quite a step up!! I love my Tbird 1100, wouldn't trade it for the world!
 

MustangSVT

Lifer
Oct 7, 2000
11,554
12
81
well, ur not the only one.. mine was supposed to be here on 16th too! but it went to wisconsin (instead of IL) and when i checked today it said wrong address or somthing and so i called the ups and spoke to CSR:

i said: What Happen?

She said: All your package are belong to us!

i said: What you say?

She said: Ha Ha HA.....

;) well its supposed to come tomarrow .. if it does not, im gonna Set off every ZIG on her!
 

Stealth1024

Platinum Member
Aug 9, 2000
2,266
0
0
GirlFriday: ahh... the good old Win95 Pentium 120 days with 16MB of EDO DRAM.... and not to mention the HUGE 1.6 GB hard drives...
 

CliffC

Member
Oct 24, 2000
174
0
0
"Oh and this one time at UPS camp I stuck a package.....

Ha Ha Ha Ha Ha....You people are killing me!:D:D:D

OK everybody repeat after me: "UPS doesn't want to deliver anymore packages to your residence anymore! They only want to deliver to businesses!"

Now for the good stuff.

TheManiac, I know it seems they are picking on you but the routing of millions and millions of packages daily and I'm sure a couple are go off on tangents and some others are gonna end up fubar.:disgust: Take a deep breath and exhale slowly cause noones out to get you, otherwise take a job as a loader, driver, supervisor, or route manager and make a real difference.:) Oh, and they'll actually pay you good too.:D

DAM(DAM);)

Webbed, You are my favorite.

1. I had a package that was routed wrongly and took almost two weeks to deliver. The tracking page actually said -- misrouted or routing error or something along those lines.

What in the world would you expect a tracking page to have said about a misrouted package? HAHAHAHA

2. I had a package that sat at their warehouse floor for a whole week before they decided to deliver it and this was after I've made several calls to the facility and I had to tell them that they've had the package for a whole week.

I'm really not sure what to make of this one! First you say they decided to deliver it and then it's, I called??? But my questions would be a)Did you wait a week to call knowing the package was there, b)Did you not get across to them the first time you called that the package had been there a week, c)How in the he!! did you get a warehouses phone number?

3. Delivery notices that miraculously starts with second of final delivery without having made prior attempts. Again a phone call to CSR and I finally got the driver fired or reassigned.

I'm sorry but I laughed so hard that I actually 'pooped' myself and I had to go clean. HAHAHAHAHAHAHA Webbed, a driver can only be fired for about 2 maybe 3 things. 1 is stealing, and 2 is 'causing' a vehicle accident. Oh and maybe homicide, but only under the right circumstances!

Oh and before I forget, this sentence:

I actually wrote an email that I sent to UPS Customer Service, Investory Relations, and some other departments (actually all departments that I could get the email of) and the title of the email said "UPS Sucks!:frown::frown:

is probably the cause of this sentence:

I now call the hub when I have a problem with a package (which is almost 80% of the time).:D:D:D

werk, Are you sure you didn't make a deal with the UPS man in between tokes? It is 'common practice' to leave packages in 'clean' trash containers when they are not able to take possesion of them in person. It has kept many a good customer from having to go to the shop later that night to pick up something they needed when they got home!:)

DadofOne, I'm not sure which of these, head of sales or Director, is the stupid one after this,

It took embarassing the head of sales of the company we were buying them from in front of a Director of my company to get FedEX as our primary method of shipping

because the head of sales at any company that you were not keeping out of bankruptcy would probably have sent you packing if you thought embarassment was a way to do business, or the Director that continued doing business with a company that he felt he needed to embarrass to get good service!:disgust::(:disgust::(

Oh and this was worthless filler wasn't it?
I once worked for a MENSA student

Red, Those sorry bastages should be hung by their 'winkies'!;):cool:;)

Jahawkin,

Along the lines of getting the local hub's number...
I knew a guy who was working at the local hub, and he had to call in sick . So he calls the 800 number and they wouldn't give him the hub's number!!

Explain to me exactly how smart this guy was! Hello McFly! If you don't know the number where you work should you be employeed there? :D:cool::D

Thanatopsis,

Dell ships UPS because their warehouse is inside the UPS warehouse! A friend at Mail Boxes, Etc. told me this when I had to ship my monitor back to KDS. He says that a package from CO to CA is handled some 17 times, including a few trips along a conveyor belt that ends in a 6 foot drop into a package bin. Fedex, on the other hand, only handles it 2-3 times.

Anyway, that is how dell can ship out their computers so cheaply. The parts are mere yards away from the sending lines. Gateway has a similar arrangement, only with Fedex I think.

PUT THE PAPER BAG WITH THE GLUE IN IT DOWN AND JUST BACK AWAY, LEAVE ALL AEROSOL CANS WHERE THEY ARE. DO NOT TAKE ANOTHER BREATH!

Oh yeah and I've got some awesome ocean front property in Kansas I'm sure your gonna love.:cool::cool::cool:

Your stories are great guys, some of them are hilarious and some are sad, but just look at the percentage of people that have come in here and complained to the percentage of people that are signed up to these forums and I think you'll get the idea as to the amount of people in general that are having the problems you are.

He!! my wife has worked there for 24 years and I've gotten plenty of sh!t through UPS that was messed up, but, I've come to accept that I've got the luck of schleprock and not that they're doing this because it's for me.:Q:Q:Q

So remember kiddies at "UPS Camp", sh!t happens!)
 

loup garou

Lifer
Feb 17, 2000
35,132
1
81


<< Are you sure you didn't make a deal with the UPS man in between tokes? >>



Thanks for the potshot. Pun intended.

I'm not sure what the point of your post was, but let me ask you this. How come you only see a post about crappy service from USPS or FedEx every once in a blue moon, but UPS rants come up on almost a daily basis? USPS and FedEx, combined, must deliver more packages than UPS, and I'd say more people use the USPS than UPS? No matter which way you twist it, UPS is a sh!tty service for residential customers. I won't complain about their business services, however, because in my experience, they've been reliable for both my place of business and my father's. Maybe they should stop residential delivery...that could solve some problems.

Oh and,


<< It is 'common practice' to leave packages in 'clean' trash containers when they are not able to take possesion of them in person. >>



That's great, but how am I supposed to know it's in a trashcan with a lid, when they don't leave a note? All the tracking webpage said was &quot;DELIVERED==PORCH.&quot; I get alot of packages, and I throw away alot of boxes. I didn't find my package until I dumped the can into a larger one. Plus, WTF wants their package sitting in a smelly garbage can? I would've gladly driven to the Hub (even though I shouldn't have to) to pick up my package, if it meant the bracelet I bought for my girlfriend wouldn't have smelled like ass (and it did).
 

Dofuss3000

Golden Member
Feb 10, 2001
1,600
0
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PalmettoTiger

Member
Jul 14, 2000
119
0
0
Cliffc: True. True.

Now for my UPS story, for which I am doubly at fault, yet because everyone else is sharing I will too:

I had to get from Princeton NJ to Columbia SC with all of the stuff, some useful, some uselss, and some tasteless, that I had crammed into my 99 sq. ft. dorm &quot;single.&quot; I think it would more accurately be classified as a &quot;half&quot; or a &quot;third,&quot; given that 12 of those 99 square feet were in the closet and I actually had to put my dresser in the closet and my fridge on top of the dresser in order to fit my bed, my desk, and a chair into the room. There was barely enough room for me to throw wood in that place. But, that's a rant for a different time. Hmm... got off on a tangent, where was I? Oh yes. So I had to get all of this stuff home from school. Now, the airlines only allow 2 carryons and 1 checked bag, so that's a non-starter. My parents couldn't get time off from work, so there's no way I could have had a car brought up. My bright idea? UPS all of my heavy stuff home, and carry the valuables and fragiles with me on the train. (BTW: AMTRAK's high-speed service, Acela regional, rawks.) I left my monitor in a storage unit at school along with other stuff, like books, that didn't need to make the trip home. But my computer was definitely coming with me. Too bulky for the train, soo...

I put it in a fairly large box, and packed it in tight with towels, a heavy coat, and lotsa other clothes. I insured it for $300, sent it on it's merry way, and took the train home. When the UPS truck arrived at my house 3 or 4 days after I did, I was busy setting up my summer job, so I didn't actually open the packages. 4 days later, I finally opened up the packages, and as I set up my computer I noticed the bezel had popped off. &quot;No biggie,&quot; I say to myself as I try to re-attach it. But it doesn't quite fit. WTF??? I stepped back and realized that
the frame had been bent 15 degrees!
I now had a parallelogram for a case.

I was so ashamed that I didn't claim the insurance.

:(

But, it still works a year and a half later. (YAY) Unfortunately, USB and floppies do not. (BOO) I think the USB ports were stressed and broken by the shifting case. And the floppy had been flaky for a while, so I can't directly attribute it to the poor pack job on my part and rough handling (how else would it have been frikkin BENT?) on UPS's part.


 

CliffC

Member
Oct 24, 2000
174
0
0
werk, for a second there I thought that you were gonna see that my post was an attempt to lighten up a post that really wasn't doing anything but stagnating. If you need proof of this just look a little above my post and you'll see that it had become a &quot;What your new PC&quot; conversation and not the UPS debunking that it started out to be. And to beat all the 'original' poster was the one that started that conversation.;)

But you've asked some pertinent questions so I feel obliged to answer them for you.

Answered this in the first paragraph: I'm not sure what the point of your post was

How come you only see a post about crappy service from USPS or FedEx every once in a blue moon, but UPS rants come up on almost a daily basis?

Well werk if you think about it a second I'm sure it will come to you. But let me add this sentence of too and I'll answer that for you,

USPS and FedEx, combined, must deliver more packages than UPS, and I'd say more people use the USPS than UPS?

Well werk let me just say that for 5 years I carried for the USPS rurally and citily(new word I think) and UPS delivers more packages in the first 2 hours of their day than the USPS delivers in a single day! Oh and if you think that FedX delivers near as many packages as UPS then look up the numbers. Wait let me get a couple for you.

Hows this, UPS tries to be ******* with the 3.3 billion packages it delivers every year

and this for Fedex,

Holding company FedEx (formerly FDX) hopes its package of five key subsidiaries delivers significant market share in the Internet economy. Its Federal Express unit (doing business as FedEx Express) is the world's #1 express transport firm, delivering some 3.3 million packages daily, and its FedEx Ground unit (formerly RPS) ships small packages in North America. Surface-expedited carrier FedEx Custom Critical (formerly Roberts Express) specializes in urgent deliveries. FedEx Global Logistics provides just-in-time delivery, warehouse management, and distribution services; the subsidiary also runs Viking Freight, a less-than-truckload carrier in the western US. FedEx Trade Networks offers customs brokerage services

even if you accept the 3.3 million is delivered 6 days a week that still comes out to less than a billion a year! Do you really think the USPS is delivering another 2 billion! NOT.:Q

So when you typed this you actually didn't see this at the beginning of my post:

OK everybody repeat after me: &quot;UPS doesn't want to deliver anymore packages to your residence anymore! They only want to deliver to businesses!&quot;

This is how you would have known which trashcan the package was in,

Are you sure you didn't make a deal with the UPS man

and you also over looked the word clean in my post. HUH

Wait a dad burned minute, did you even read my post or did you do some kinda Tony Robbins speed reading number on it where you only read every 5th word or some sh!t.

I would've gladly driven to the Hub (even though I shouldn't have to)

I'm not sure that you know this but UPS is supposed to get a signature for every package delivered, so if you're not there during the day when he runs then yes you should have to go get it. You can't wah-wah when he leaves it in a semi secure spot so that you don't have to go get it and then wah-wah when he feels that he can't safely leave it there. He!! he's doing you the favor, not the other way around.

But you are right that noones bracelet should smell like '@ss'.

But did you actually read any of the posts here or did you do the whole thing the Tony Robbins speed reading routine? I mean one complaint was that the tracking said a package was misrouted and the complaint was that when the package arrived it was labeled misrouted!

Oh and Dell has a warehouse inside of the UPS warehouse!

Where the he11 is that McFly when you need him?

PalmettoT, Only 15 degrees?;):D:cool:


 

Rogue

Banned
Jan 28, 2000
5,774
0
0
You haven't wanted to kill a UPS guy until you see him drop your Compaq Proliant Quad Processor Xeon system on the ground not once, but twice! I saw myself taking about $45,000.00 out of his a$$ that day!!!
 

JokerF15

Golden Member
Mar 6, 2000
1,464
0
0
i had a package recently that was shipped on feb 5th. it reached the destination today feb 19th!@!@!@!@!@ wtf is up with that..i mean cmon. it's not like it's free or anything.,
 

Thanatopsis

Golden Member
Feb 7, 2000
1,464
1
0
Ok Cliffc, perhaps my description was not correct. Dell does not have a mini warehouse inside the UPS warehouse. That is merely the way the owner of MBE explained it to me. They share the same warehouse. Is that easier for you to understand?
 

jaggrey

Golden Member
Nov 18, 2000
1,528
0
76
UPS is.........interesting.

I had a package shipped ground from Texas to DC and there was no damage whatsoever to the box itself. I was shocked!! I had the same box shipped to Miami, FL, and it looked like $|-|!T. I started to think that it's just the UPS down here, b/c everything down here looks like that from UPS.

I try to use USPS whenever I can too. They work good for me. FedEx in most cases is too expensive, and most online retailers use USPS &quot;only for APOs or FPOs&quot; or something. What exactly is that anyway?
 

tim0thy

Golden Member
Oct 23, 2000
1,936
0
0


<< well its supposed to come tomarrow .. if it does not, im gonna Set off every ZIG on her! >>



FOR GREAT JUSTICE!!! :D
 

PalmettoTiger

Member
Jul 14, 2000
119
0
0
Jag - I think APO is Armed Forces Post Office and FPO is Foreign Post Office. That's offa the top of my head so I could be wrong.

Cliff - yes, thankfully only 15 degrees. If it had been any more I would have done my upgrading a lot sooner. ;)