WHAT ?!?! Pixel out on my HP n5125???

[Axelbay]

I just got it yesterday and now there is alittle bitty orange spec on the screen. Has the pixel got out already? Does the warranty cover this?

 

[rhinox99]

I believe the warranty only covers signifigant amount of dead pixels. It is pretty common to have dead pixels on a TFT and most manufacturers won't give care about your problem if it's like only a handful

 

[Axelbay]

NOOOOOOOOOOOOOOOOOO!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

 

[rhinox99]

Does it bother you so much? Just curious, where's it located?

 

[BaTTo]

Hey I returned a monitor cuz the screen had a slight scratch (NO JOKE).
The one I got after had dead pixel syndrome but in a very unimportant are (far bottom left).

 

[Axelbay]

start in the center and move about an Inch down and an Inch to the left.... basically in the middle

 

[Axelbay]

so, if it's orange, it's dead? right? or is it dead if it's black?

 

[jaywallen]

If it's orange (red?) it's stuck, not dead. Makes little difference from a functional standpoint.

I've personally owned a dozen notebooks. Not one of them had a single malfunctioning pixel until my current Dell Inspiron 7500. It has a green stuck pixel -- but only intermittently. If it had shown up in the first thirty days, I'd have sent the unit back and made them send me another new notebook, or I'd have insisted on a refund of my purchase price had they resisted. I would have kept on returning systems with bad pixels until I had a unit with no bad pixels. I suspect HP has a thirty day no questions asked policy, too.

A lot of OEMs and users talk some rubbish about a given number of bad pixels being "acceptable" and about the difficulty of making a perfect screen considering how many pixels there are in it. Of course they don't mind charging you about three times as much for an TFT display as they would for a monitor of comparable size, do they? If Intel and AMD had the same attitude about processing chips we'd be in deep doo-doo. They'll get away with it as long as people buy the line. But, in fact, my experience says you don't have to accept bad pixels -- at least not on a brand new machine. I say you should hold their feet to the fire!

Good luck!

Regards,
Jim

 

[hungrypete]

<speculation>could it possibly dust. I had a teacher tell me sometimes you'll get a piece of dust stuck to the mask-thing and if you smack it right, it will fall off....I suppose he could have been full of sh*t tho.... grain of salt </speculation>

 

[Czar]

try rubbing it, I heard that it helps sometimes.

 

[jaywallen]

Czar,

...and rubbing can help develop a strong bond between LCD and user. 😀

Seriously, I've seen that claim. Never tried it for myself, but I would add a caution about being careful to avoid applying too much pressure. I did hear of one case where a person using a pencil eraser to try to rub a stuck pixel the right way resulting in a cracked display. And, of course, you have to be careful not to scratch the screen surface.