What motherboard manufacturer has the best support?

[Tullphan]

Thinking of going Intel soon & was wondering about which company offered the best support whether it be e-mail, phone or forum.
I've not had any luck w/Asus...either by e-mail or their forum, so i'll show my support by choosing a different manufacturer next time.
Suggestions?
Thanks in advance.

 

[genec57]

eVga probably but since they have many problems they really need to provide support. Asus support is notoriously bad but their product, IMO, is very good.

 

[humanure]

Intel's support is very good, they made a follow up call a few days after talking with them. I agree asus support isn't that good but they do make some great motherboards.

 

[tcsenter]

Genuine Intel, by a mile.

ASUS is suffering from the weight of its own unwieldy product line and OEM/ODM committments, thus the plan to split its manufacturing and branded operations. ASUS hasn't delivered on its reputation for higher quality or refinement for at least a few product cycles now, and yet it still has the highest average selling price among all Taiwanese motherboard manufacturers.

I would choose Gigabyte over ASUS at this point in time, though I hate to say it because I was burned by Gigabyte a few years ago on a graphics card that never worked (and still doesn't).

 

[Tullphan]

I've always heard that Intel's boards are rock solid, but weren't known for their overclocking ability?

 

[lopri]

EVGA by far, bar none.

 

[postmortemIA]

Originally posted by: Tullphan
I've always heard that Intel's boards are rock solid, but weren't known for their overclocking ability?

Yep, perhaps it is kind of trade-out stability vs. overclockability, even if it seems that both can be accomplished. But in reality, company has to focus to one. Intel focuses on stability for sure.

I have intel P35 board, it is ultimately stable, not a single problem since I have it assembled in PC. However, BIOS does not have a single OC feature.

 

[tcsenter]

Originally posted by: Tullphan
I've always heard that Intel's boards are rock solid, but weren't known for their overclocking ability?

Intel's Extreme Series models offer moderate overclocking support. All the options you could want are there but are more restrictive than others.

Some Classic Series ATX boards offer overclocking ability as well, though Intel typically labels those 'burn-in mode' options and are usually restricted to no more than 10% ~ 15% beyond default voltage and frequencies.

 

[lopri]

BadAxe 2 is still one of the best Core 2 Duo boards with excellent overclocking support. I have no idea with their customer support, though.

 

[chaddeus]

I would say Intel is the best from the customer service point of view. I tried their Intel 975XBX2KR motherboard before and generally, I trust Intel for doing a premium high quality board (because the brand is on stake, they will not come out with some cheap low cost board) even if they outsource to Foxconn most probably.

Anyway, indeed the board is trouble free. Very nice looking board, very easy to install. No complain. I have not tried the reliability but I guess I need 2-3 years to find out the answer.

- Charles

 

[Upgr8er]

It was back in the RDRAM days but I went through 5 Intel motherboards and had the most horrible customer experience EVER with them.

Asus was much better.

Again, that was many years ago.