In a business world that (at least on the surface) preaches "ethical business practices", why are so many companies run in such a way that the majority of the public hates the "big faceless corporation"?
Corporations do everything in their legal ability to charge fees, get out of paying insurance claims, make people run through hoops to get service in the hopes that they just give up. Sometimes their behavior crosses that legal boundary in the hopes that the profit gained from the illegal practice outweighs the penalty for the action.
Is it simply because the people at the top are not held to legal liability? Outside of a few examples that I know of, there really isn't much in the way of accountability or personal repercussions for enacting unethical or illegal practices.
I don't like the saying "don't get mad at a corporation for being corporationy". A company does nothing on its own. A company is run by people. Are people just inherently unethical? Unethical only when they gain some kind of power?
Corporations do everything in their legal ability to charge fees, get out of paying insurance claims, make people run through hoops to get service in the hopes that they just give up. Sometimes their behavior crosses that legal boundary in the hopes that the profit gained from the illegal practice outweighs the penalty for the action.
Is it simply because the people at the top are not held to legal liability? Outside of a few examples that I know of, there really isn't much in the way of accountability or personal repercussions for enacting unethical or illegal practices.
I don't like the saying "don't get mad at a corporation for being corporationy". A company does nothing on its own. A company is run by people. Are people just inherently unethical? Unethical only when they gain some kind of power?