"The WebHouse Club is Winding Down its Operations.
Customers: Please Read Important Refund Information Below:
Dear WebHouse Customer, October 5, 2000
The WebHouse Club will be winding down its business over the next 90 days, after which it will cease operations. Rest assured that the WebHouse Club will honor our obligations to customers and suppliers.
This announcement does not apply to any service of priceline.com - such as Airline Tickets, Hotel Rooms, New Cars, Long Distance, etc. It only applies to the WebHouse Club Grocery & Gasoline services.
Your total satisfaction is our #1 priority - especially giving you a prompt and full refund of any money we owe you for groceries and gas you have not yet picked up.
Here is exactly what we plan to do to make sure you are 100% satisfied:
Please do not use your Green WebHouse Grocery Card or Blue Gasoline Card for any further transactions at the grocery store or gas station.
You need do nothing. No later than Friday, October 20th, we will automatically issue a credit to your credit card on file at the WebHouse Club for the full amount of any groceries or gasoline you have not picked up.
In the next 72 hours, we will calculate how much money we owe you.
We will send you an e-mail summarizing our refund calculation.
Your credit will include extra money to cover our estimate of the savings that you would have received at the store or the gas pump. Your refund credit will also include payment for any unused grocery tokens that you earned by accepting one of our partner offers.
Please remember, this announcement does not apply to all priceline.com services such as airline tickets, hotels, etc. It only covers the groceries and gasoline services at the Webhouse Club.
In summary, to get your full refund plus our added money for the savings you missed out on, you need do nothing. No later than Friday, October 20th, we will automatically issue a full credit to your credit card for any groceries or gasoline balance remaining in your account.
We know you?re disappointed that we can?t continue to provide you with grocery and gas savings and we appreciate all that you?ve done for us as our customer. In just under one year, the Priceline WebHouse Club has attracted over 2 million customers, but market conditions are such that we have decided to wind down our operations over the next 90 days. We apologize for any inconvenience and please let us know if we can fix any problem or answer any questions about your account.
Again, thank you for using the WebHouse Club. Our Web site Customer Service Department will remain fully open to help you in any way we can. We hope that you will continue to use priceline.com services in the future and that even as we wind down our Grocery and Gasoline Services, we at the WebHouse Club will continue to earn your confidence.
Sincerely,
The Webhouse Club Team.
P.S. Questions about your automatic refund? Please wait for your e-mail if you can, and then if you still have questions, you can also send our WebHouse Customer Service Department an e-mail at any time"
this sucks. I guess the captan bailed out. Abandon ship captain !!!!! we are burning up and our thrusters are on fire!!!!
Customers: Please Read Important Refund Information Below:
Dear WebHouse Customer, October 5, 2000
The WebHouse Club will be winding down its business over the next 90 days, after which it will cease operations. Rest assured that the WebHouse Club will honor our obligations to customers and suppliers.
This announcement does not apply to any service of priceline.com - such as Airline Tickets, Hotel Rooms, New Cars, Long Distance, etc. It only applies to the WebHouse Club Grocery & Gasoline services.
Your total satisfaction is our #1 priority - especially giving you a prompt and full refund of any money we owe you for groceries and gas you have not yet picked up.
Here is exactly what we plan to do to make sure you are 100% satisfied:
Please do not use your Green WebHouse Grocery Card or Blue Gasoline Card for any further transactions at the grocery store or gas station.
You need do nothing. No later than Friday, October 20th, we will automatically issue a credit to your credit card on file at the WebHouse Club for the full amount of any groceries or gasoline you have not picked up.
In the next 72 hours, we will calculate how much money we owe you.
We will send you an e-mail summarizing our refund calculation.
Your credit will include extra money to cover our estimate of the savings that you would have received at the store or the gas pump. Your refund credit will also include payment for any unused grocery tokens that you earned by accepting one of our partner offers.
Please remember, this announcement does not apply to all priceline.com services such as airline tickets, hotels, etc. It only covers the groceries and gasoline services at the Webhouse Club.
In summary, to get your full refund plus our added money for the savings you missed out on, you need do nothing. No later than Friday, October 20th, we will automatically issue a full credit to your credit card for any groceries or gasoline balance remaining in your account.
We know you?re disappointed that we can?t continue to provide you with grocery and gas savings and we appreciate all that you?ve done for us as our customer. In just under one year, the Priceline WebHouse Club has attracted over 2 million customers, but market conditions are such that we have decided to wind down our operations over the next 90 days. We apologize for any inconvenience and please let us know if we can fix any problem or answer any questions about your account.
Again, thank you for using the WebHouse Club. Our Web site Customer Service Department will remain fully open to help you in any way we can. We hope that you will continue to use priceline.com services in the future and that even as we wind down our Grocery and Gasoline Services, we at the WebHouse Club will continue to earn your confidence.
Sincerely,
The Webhouse Club Team.
P.S. Questions about your automatic refund? Please wait for your e-mail if you can, and then if you still have questions, you can also send our WebHouse Customer Service Department an e-mail at any time"
this sucks. I guess the captan bailed out. Abandon ship captain !!!!! we are burning up and our thrusters are on fire!!!!
Facebook
Twitter