dullard
Elite Member
- May 21, 2001
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Anything more than 5 steps is asking for trouble.Just yesterday I finished putting together a Powerpoint with screenshots and highlights because apparently a plain text doc with 7 steps that's 18 lines long (with some of those lines literally just being URLs or the names of settings) is too hard to follow.
I once wrote a ~10 step, bulleted instruction page which included step #3 "Call Dullard to ask for the password" and step #4 "type the password into the Password box". I think three or four technical and intelligent people attempted it over the years. Eventually all of them told me that my instructions don't work even though they follow it exactly, every step, to the tee. Yet, to this day, not one person has ever asked me for that password. I'm baffled by how they got through step #3 and #4 exactly without doing either of them.