What do you do when your ISP is clearly throttling you?

[Cogman]

Ok, yeah, I realize that a 2M connection isn't going to be 2M all the time, but this is rediculus. At very least, I expect connection speeds higher then 90 kilobits (yes bits, not bytes) per second.

 

[Genx87]

Call them and let them know your issue. Maybe you have an issue on the line? I used to have mediacom and about every 18 months we had signal issues on the line that would cause packet loss and kill internet.

 

[Steve]

What are you doing that would cause an ISP to throttle you?

 

[SoundTheSurrender]

Probably torrenting.

 

[Majunior]

Most DSL companies will have a minimum connection SLA. Call them and have them test your line

 

[Cogman]

Originally posted by: Steve
What are you doing that would cause an ISP to throttle you?

Im using Hulu to watch videos. Not torrenting. I should also note that the TOS has nothing in it about speed throttling, maximum bandwidth consumption, ect. The only thing it has is that "The bandwidth you use will be recorded and reported if RIAA or MPAA requests it" or something along those lines.

Agreement:
http://secure.hotsitenet.com/legal/Terms_Conditions.jsp

 

[Suspicious-Teach8788]

How much bandwidth do you think you use on a monthly basis?

 

[imported_Imp]

Change ISPs. It's what I did. On a good day, our DSL would download at a whopping 120kb/s. Once we switched to Cable, a regular day is 500kb/s. Lucky I don't download that often.

 

[polarmystery]

Originally posted by: Imp
Change ISPs. It's what I did. On a good day, our DSL would download at a whopping 120kb/s. Once we switched to Cable, a regular day is 500kb/s. Lucky I don't download that often.

this

 

[UncleWai]

whine and cry in a corner of my room

 

[Pepsei]

Originally posted by: Imp
Change ISPs. It's what I did. On a good day, our DSL would download at a whopping 120kb/s. Once we switched to Cable, a regular day is 500kb/s. Lucky I don't download that often.

yea, i used to have comcast, on a good day, i'm getting about 200~300kb/s,

now with fios, i can get 1000kb/s (which is still less than what i'm suppose to get)

 

[Cheesetogo]

Originally posted by: Pepsei

Originally posted by: Imp
Change ISPs. It's what I did. On a good day, our DSL would download at a whopping 120kb/s. Once we switched to Cable, a regular day is 500kb/s. Lucky I don't download that often.

yea, i used to have comcast, on a good day, i'm getting about 200~300kb/s,

now with fios, i can get 1000kb/s (which is still less than what i'm suppose to get)

Have you tested that speed with a speed test? That seems really low for FIOS (unless you're on one of the lower services?) I can get upwards of 1000kb/s on my cable connection on occasion.

 

[Pepsei]

Originally posted by: Cheesetogo

Originally posted by: Pepsei

Originally posted by: Imp
Change ISPs. It's what I did. On a good day, our DSL would download at a whopping 120kb/s. Once we switched to Cable, a regular day is 500kb/s. Lucky I don't download that often.

yea, i used to have comcast, on a good day, i'm getting about 200~300kb/s,

now with fios, i can get 1000kb/s (which is still less than what i'm suppose to get)

Have you tested that speed with a speed test? That seems really low for FIOS (unless you're on one of the lower services?) I can get upwards of 1000kb/s on my cable connection on occasion.

nope, i'll do it one of these days when i put a computer up by the modem using ethernet to get the best result.

i do have the cheapest verizon fios package. since i'm cheap.

 

[TechBoyJK]

Originally posted by: Cogman
Ok, yeah, I realize that a 2M connection isn't going to be 2M all the time, but this is rediculus. At very least, I expect connection speeds higher then 90 kilobits (yes bits, not bytes) per second.

Run tracerts to various sites and see what your ping times and latency are. Is the 90k consistent? Almost as if its logically capped at 90k?

First thing first, have the ISP inspect the lines first. I could very easily be a squirrel chewing on a wire or something, which is causing massive attenuation which can lead to variouis issues.

 

[mxyzptlk]

Steal internet from my neighbors. unencrypted wifi for the win (for the lose for them)

 

[Steve]

Originally posted by: UncleWai
whine and cry in a corner of my room

then put the lotion on your skin...