What do you do when you order stuff and they send you to much. But dont charge you for the extra??

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R

Renob

Diamond Member
Jun 18, 2000
7,596
1
81
I ordered a G-force 2 and they sent me 2 but only charged me for one????
I ordered some trainning software it cost $1200 bucks and they sent me two sets?
I RMAed a TnT viper 770 and they sent me two???
I ordered stick of ram and they sent me two sticks
All these orders took place in the last year and I was only charged for one order each time.
I will not lie I kept them all.
Each order was from different websites.
What would you do??????????????
Thanks for any feedback.
 
8

8ball

Banned
Jun 3, 2000
927
0
0
If someone sends you something in the mail that you didn't ask for, legally it is yours. They cannot force you to give it back if they find out their error. You could be nice and give it back, but you aren't legally responsible to.
 
G

gittyup

Diamond Member
Nov 7, 2000
5,036
0
0
If it is staples.com, I will probably keep it since they have screwed me in the past.
Ofocurse, I will check my CC statement to make sure I wasn't charged....
 
J

jjm

Golden Member
Oct 9, 1999
1,505
0
0
I would call and ask them if they want it back, also asking them to pick it up. In fact, I have done that, and companies have sent UPS to pick up an item. Some companies offer a "thank you" credit to be used on the next order. And some have just told me to keep the stuff (such as two copies of a VHS tape someone once sent me). Credits and offers to keep the stuff are nice, but the most important thing is that offering to send it back is the ethical thing to do.
 
J

jyrixx

Senior member
May 31, 2000
345
0
0
well, i would definatly not shell out the cash to send it back. i'd call and say, "send me money so i can send it back" and then send it back.
 
A

ArkAoss

Banned
Aug 31, 2000
5,437
0
0
hey some one got sent 3 21 in monitors instead of 1, other day, we got 6 monitors instead of 3, but my boss called cdw, and they happily accepted the second 3 back, but those 3 boxes where beat up. so we didn't want em.
 
S

Spamela

Diamond Member
Oct 30, 2000
3,859
0
76
once i ordered a hard disk, but received a box of 5. i phoned them up and arranged for a UPS pickup. what you do depends on your ethics. what would you want the other person to do if the situation were reversed?
 
T

tomcat

Golden Member
Oct 16, 1999
1,374
0
0
what store was this from Renob? :) I probably wouldn't return anything.. its their mistake, companies continually try to screw us.
 
B

bigbootydaddy

Banned
Sep 14, 2000
5,820
0
0
a long time ago i posted that i ordered a rumble pack from amazona nd they ended up sending me corel paradox 9, retial 150. rumble pack $8. i didnt return it. too lazy. havent sold nor opened it. but, they credited my card back without telling me?!!?!? so they do find out, but dont expect anything.
 
Zenmervolt

Zenmervolt

Elite member
Oct 22, 2000
24,514
44
91
Legally, if a company sends you something that you did not order, it is a gift. You have no legal obligation whatsoever to return the products. At least that's how it is in Ohio.

Zenmervolt
 
V

Viper GTS

Lifer
Oct 13, 1999
38,107
433
136
Is your conscience only worth a video card? $1200?

I wouldn't be able to live with myself. Heck, I even correct cashiers when I know they've under-calculated my total.

Call me old-fashioned, but I say call them & offer to send it back.

Viper GTS
 
kranky

kranky

Elite Member
Oct 9, 1999
21,019
156
106
8ball and Zemmervolt, your interpretation isn't exactly right. Your right to keep unordered merchandise only applies when what you receive is completely unsolicited; IOW, if you have ordered something from a company and get something extra from them, that doesn't qualify.

The purpose of that law was to prevent people from being shipped something out of the blue and then be expected to pay for it or return it.

You probably don't have a legal right to keep "extra" stuff, but realistically your obligation probably ends by notifying them they shipped you too much stuff and they should contact you to make arrangements to have it returned. If they ever make a fuss later on, you have documented it ahead of time.
 
L

loosbrew

Golden Member
Oct 30, 2000
1,336
1
0
just keep it. how many times do you get free stuff in lie and the stores in which you ordere dit didnt suffer frok thier lose. if they did they wouldve tried to track them down and get them back! youre lucky and enjoy them. ps if you didnt want that extra GF card, im looking for one, i might be interested in purchasing it!

loosbrew
 
J

jjm

Golden Member
Oct 9, 1999
1,505
0
0
I am a bit disappointed seeing how many people are saying to just keep it. They justify their advice by saying that since customers have been "wronged" in the past, you are allowed to make up for it now. Or they state that since companies are always ripping off consumers, it's okay to get payback. I'm curious about how those who offer such views would offer an ethical (not religious) justification for them?
 
Modeps

Modeps

Lifer
Oct 24, 2000
17,254
44
91
I had this happen with my Kenwood True 72x... They sent me 2 and I kept them both, only got charged for 1. (when i bought it, it was going for about 100 bucks)

they cant demand it back, its yours. honestly, I would have sent it back if they had even contacted me about it... but they didnt. so its all mine.
 
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