I get the term "Computer Illiterate" all of the freaking time. I hate that term.
and they never use it correctly either.
Example: "Now, I'm real "computer illiterate" so I know what I'm talking about on how to fix X,Y,Z."
First off, if you knew what the hell you were talking about you wouldn't be asking me questions or bringing me your machine to repair. Secondly, I don't need you to diagnose the problem for me, I'll fix it without your wealth of knowledge, trust me.
I have people who are so pig headed sometimes they'll drop off a PC and say "I kow all it needs is a DLL configured on my UBS port....that's all, nothing major, should be easy for you to fix. Now how much is this gonna cost me?"
To which I reply "Well sir, the clicking sound indicates a number of possible issues, and there's a good chance it will be something else. We'll dianose it and call you with a quote."
"Well, my "computer expert friend" already looked at it and he said that's all it needs, just new UBS ports."....yes, they always say UBS, not USB. and they almost ALWAYS have a "computer expert friend"....who is usually the 13 year old nephew who thinks he can "hax" and has only made things ten times worse by "fixing it".
I know I'm on a tangent here from the OP, but damn some people are just stupid!