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Return Policy
If you are not satisfied with your OfficeMax.com purchase, simply return it to us in the complete and original packaging (together with all accessories and manuals) with your original sales receipt within 30 days of the date of purchase. We will gladly replace or repair the item, or return your money. Electronics, digital cameras and business machines must be returned within 14 days of purchase. OfficeMax.com will not accept returns of opened digital cameras or software packages unless defective. Software and digital cameras that are defective may be exchanged for identical items only.
Products that are purchased on OfficeMax.com may be returned to an OfficeMax store location for a credit refund. Product returns may be exchanged if the originally purchased product is in stock at the store location.
CopyMax Returns
OfficeMax.com will reprint an order due to a printer error (i.e. light ink, ink smudge, wrong ink, etc.). OfficeMax will reprint a product due to customer error at the customer's expense (i.e. spelling errors, too busy, text is too small, etc.). Contact customer service at 1-800-283-7674 to begin the return process.
Note: A Return/Reprint request must be received within 30 days of product delivery.
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