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Western Digital drive warranties down to 1 year

rh71

No Lifer
Quoted from here.
Concurrent with the expansion of its Special Edition product offerings, the Company has adopted a new warranty policy effective October 1, 2002. WD Caviar Special Edition hard drives are covered under warranty for a three-year period. Consistent with the current PC industry standard, all other Western Digital products will be covered under a standard warranty for a period of one year.

So non-SE versions: 1 year
SE versions: 3 years.

That puts a big damper on things... have an non-SE 80GB drive from about a year ago. Knock on wood... hopefully it'll last a while.
 
Few points:
1) You implied that you lost your warranty. This change applies only to drives manufacturered after Oct 1st 2002. Thus you didn't lose your 3 year warranty.
2) I said 6 months ago that this would happen (after the IBM 8 hours of access time per day suggestion - access time referring to reading/writing and not to on-time) and got laughed off the forums. Now it looks like other companies are doing similar things, but just in a different way.
3) Do a search there are other threads on this very same topic.
 
Originally posted by: rh71

That puts a big damper on things... have an non-SE 80GB drive from about a year ago. Knock on wood... hopefully it'll last a while.
that would be violation of contract

 
Dang. I guess that means my business will only be using SE drives from now on. Not really a bad thing, but not everyone needs an 80GB drive. 😱

Western Digital Special Edition hard drives are available in capacities of 40, 60, 80, 100, 120, 180 and 200 GB

SCORE!! :Q Nevermind. 🙂 Any word on when we can start seeing these from vendors?
 
Originally posted by: NuclearFusi0n1
uh, you know you dont need to buy a WD drive 😉

Uhhh....we need to buy someone's drive. Now Maxtor and WD have 1 year policies, IBM's is just annoying, and Seagate will probably follow..
 
You DO have to buy WD because they rock 🙂
Next HDD's I buy will definatly be WD SE's because they seem like such nice drives, esp when they come with 3 year warranty.
 
Originally posted by: Lonyo
You DO have to buy WD because they rock 🙂
Next HDD's I buy will definatly be WD SE's because they seem like such nice drives, esp when they come with 3 year warranty.

WD SE's are nice drives, but soon there will be faster drives on the market. Several companies are coming out with 7200 RPM/8 MB drives with significantly higher areal density (50-100% higher).

Unless WD matches that, they won't be the speed king for long.

Viper GTS
 
Originally posted by: dullard
Few points:
1) You implied that you lost your warranty. This change applies only to drives manufacturered after Oct 1st 2002. Thus you didn't lose your 3 year warranty.
2) I said 6 months ago that this would happen (after the IBM 8 hours of access time per day suggestion - access time referring to reading/writing and not to on-time) and got laughed off the forums. Now it looks like other companies are doing similar things, but just in a different way.
3) Do a search there are other threads on this very same topic.

Your point #1... I was unsure, but now since you've enlightened me, I'm a happy camper again. Thanx.

Your point #3... I am not a subscriber to these forums (sorry, that's just the way it is). I will not run a search before I post something unless I see it on page 1 of Off-Topic. It simply takes too long for non-subscribers. The repost nazi's can suck it. 😉
 
If you read the Web page it says only the Special Edition drives (8mb) now have the 3 year and that effective 10/1/2002 all other drives purchased after that date will have only 1 year. Purchased, not built after 10/1/2002. You can extend the 1 year to 3 for $20. It looks like all the manufactures have go this route. RRRRRR
 
I like Maxtor drives. very rarely have problems with them...
Fujitsu was good 'til they pulled out (typical)

I go either Maxtor or Seagate as of right now, had some so-so luck with WD in the past, and a little afraid to go back.
 
Originally posted by: dullard
2) I said 6 months ago that this would happen (after the IBM 8 hours of access time per day suggestion - access time referring to reading/writing and not to on-time) and got laughed off the forums. Now it looks like other companies are doing similar things, but just in a different way.

I am curious to see where you got that info, because their service recommendation did not state access time.
 
The only ATA drive company that still offers a 3yr on all of its drives is Samsung.

Seagate and Maxtor are all 1 Year now.

The good news is that Seagate FINALLY has an advanced replacement warranty. like WD and Maxtor.

This does not affect SCSI drives, they are still 5 yrs across the board..

The WD 40GB SE is available, PM me and I'll let you know where...
 
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