Note to mods: I know I have another thread going on about stability, so I wasn't sure if I should make another thread or redirect that one. The topics are unrelated, but I don't want to seem spammy.
---------------------------------
I'm trying to fix a friend's computer that recently had booting problems, but I think that might be a symptom of something wrong with either the powersupply, the motherboard, or the case.
The more obvious problem is that I can't turn this thing off. It won't shut down from windows and sometimes even reboots itself automatically. Even if I use the power supply switch to shut it off, it immediately turns back on when I switch it back. It also turned on when I was clearing the CMOS. As soon as I pull the jumper out from the "clear" state, it turns on. My friend says it's always been like this, and he's had it for two years now.
The only effective way I've found on keeping it turned off is to hold down the power button until it shuts off. Though my friend says that sometimes even that doesn't work.
The other problem is booting. When everything is plugged it, it will not boot into an OS. I tried booting Linux as well, and after the loading screen of either Linux or Windows (with the spinning thing), it would just stay a black screen that's still backlit. The problem started when it suddenly crashed one day, and we thought it was the hard drive (1TB Samsung SSD), but I was able to pull all the data from it so now we're not so sure. I was not however able to detect the hard drive when plugging in internally, only with a SATA->USB adapter.
The new hard drive (ADATA 256gb SSD) seemed fine at first but then started exhibiting the booting problem as soon as he took it home. I am able to boot into my own OS hard drive when I attached to his computer, and I was able to boot his new SSD with my computer. I suspected the odds of two bad SSD's is pretty unlikely, and this seems to confirm it. So the problem seems to reside with his system. He has a Corsair Carbide 540, which has this hot-swap hard drive sled attachment system where the hard drives connects to plugs on the floor of the case. I wonder if something could be wrong with that connection.
I've updated the bios, tried different OS installations, cleared the CMOS. I'm going to get a new power supply later this week to try switching that out, but if it's the case or the motherboard, I'm not sure how to diagnose it aside from process of elimination. Since the power off thing has been there that long, could it also be poor wiring of the case jumpers? Computers not turning off seems to be a common complaint on motherboard forums, with some people saying a changed BIOS setting was all it needed. I haven't been able to replicate those results. I searched and found a lot of people having trouble turning their PC's on, but does anyone has experience with trouble turning it off? Thanks.
System Specs:
4970K - Stock speeds
Asrock Z97-Anniversary
Firepro W7000
Corsair 2x8gb 1866 Vengeance DDR3
1TB Samsung 840 (that seemed like it died)
256gb ADATA not sure what model (that sometimes detect)
Cooler Master PSU (not sure what wattage. I didn't even know CM was in the PSU business)
Corsair Carbide 540 Case
OS Tried:
Windows 10 - 64 bit
Linux Elementary (latest release)
http://proclockers.com/sites/default/files/images/review/corsair/air540/air540_2.JPG
---------------------------------
I'm trying to fix a friend's computer that recently had booting problems, but I think that might be a symptom of something wrong with either the powersupply, the motherboard, or the case.
The more obvious problem is that I can't turn this thing off. It won't shut down from windows and sometimes even reboots itself automatically. Even if I use the power supply switch to shut it off, it immediately turns back on when I switch it back. It also turned on when I was clearing the CMOS. As soon as I pull the jumper out from the "clear" state, it turns on. My friend says it's always been like this, and he's had it for two years now.
The only effective way I've found on keeping it turned off is to hold down the power button until it shuts off. Though my friend says that sometimes even that doesn't work.
The other problem is booting. When everything is plugged it, it will not boot into an OS. I tried booting Linux as well, and after the loading screen of either Linux or Windows (with the spinning thing), it would just stay a black screen that's still backlit. The problem started when it suddenly crashed one day, and we thought it was the hard drive (1TB Samsung SSD), but I was able to pull all the data from it so now we're not so sure. I was not however able to detect the hard drive when plugging in internally, only with a SATA->USB adapter.
The new hard drive (ADATA 256gb SSD) seemed fine at first but then started exhibiting the booting problem as soon as he took it home. I am able to boot into my own OS hard drive when I attached to his computer, and I was able to boot his new SSD with my computer. I suspected the odds of two bad SSD's is pretty unlikely, and this seems to confirm it. So the problem seems to reside with his system. He has a Corsair Carbide 540, which has this hot-swap hard drive sled attachment system where the hard drives connects to plugs on the floor of the case. I wonder if something could be wrong with that connection.
I've updated the bios, tried different OS installations, cleared the CMOS. I'm going to get a new power supply later this week to try switching that out, but if it's the case or the motherboard, I'm not sure how to diagnose it aside from process of elimination. Since the power off thing has been there that long, could it also be poor wiring of the case jumpers? Computers not turning off seems to be a common complaint on motherboard forums, with some people saying a changed BIOS setting was all it needed. I haven't been able to replicate those results. I searched and found a lot of people having trouble turning their PC's on, but does anyone has experience with trouble turning it off? Thanks.
System Specs:
4970K - Stock speeds
Asrock Z97-Anniversary
Firepro W7000
Corsair 2x8gb 1866 Vengeance DDR3
1TB Samsung 840 (that seemed like it died)
256gb ADATA not sure what model (that sometimes detect)
Cooler Master PSU (not sure what wattage. I didn't even know CM was in the PSU business)
Corsair Carbide 540 Case
OS Tried:
Windows 10 - 64 bit
Linux Elementary (latest release)
http://proclockers.com/sites/default/files/images/review/corsair/air540/air540_2.JPG
Last edited:
Facebook
Twitter