Weird Modem Problem, Please Help!!!

[bob332]

windows 98se, fresh install

here are the symptoms - whenever a phone is plugged into the modem, for some reason, the modem "picks up" the phone, even when the computer is off. no other phone in the house works when the phone cord is into the modem, it is like a phone is off the hook. when you connect a phone to the other plug on the modem, there is no dial tone. when you try dial out on the modem through windows, it gives you a "no dial tone" error. when this happened originally, i tried different drivers. but it still does this, then i went ahead and pulled that modem and installed a new one, windows saw it, asked for the drivers from the cd and installed it, but, same problem. when you look at the modem under device drivers, it shows that it is okay and working correctly.

any ideas???

 

[bob332]

bump.....PLEASE!!!

 

[XBoxLPU]

I tried two different modems, a fresh installation of Windows 98 and I couldn't get it to dial. Would say "could not detect modem or no dial tone" Even though it showed up in Device and was found fine. Installed XP and the modem worked just fine

 

[bob332]

it was working with 98 first edition...anybody else have any ideas????

 

[bob332]

bump...

 

[GregMal]

Sounds like what happened to my modem the night after a house
down the street got hit by lightning......The modem got fried.
Greg

 

[The Wildcard]

Hmm so this happened with different modems on the same system?

Maybe you could tell us what KIND of modem you have?

And this modem wouldn't happened to be installed in the pci slot right adjacent to your video card would it?

 

[bob332]

the first modem was a "pctel", and i believe the second one was a zoom, the board has onborad 8MB agp video and the modem was going in on the top pci slot.

 

[bob332]

bump...

 

[toadstool]

It would help to know what the other parts of your system are. Like, what is your motherboard. I have a Kt3-Ultra by MSI. There is a setting in the BIOS for my board to disable the "onboard modem controller". I found that when I turned this setting off, my modem did not "stall". ( when I hit internet explorer, I couldn't log on to the internet sometimes. I had to re-boot)

My problem may not be the same as yours, but changing that setting in your BIOS , if you have an onboard controller, might make a difference.

Other than that, I don't have any other suggestions.

However, I don't think your modems are the problem ( you said you tried 2, right?). If it was just 1 modem acting that way, then I would have suggested what "GregMal" said. That it was lightning.

 

[bob332]

update - have tried another modem (best data) in different pci slots, still have the same problem. i haven't figured out what m/b it is yet. the other pci slots work with nic cards and i have tried other types of cards in them and they work. could it be the os? at this point i have no idea what else to try than to put a different os on it, winme? any other suggestions?