• We’re currently investigating an issue related to the forum theme and styling that is impacting page layout and visual formatting. The problem has been identified, and we are actively working on a resolution. There is no impact to user data or functionality, this is strictly a front-end display issue. We’ll post an update once the fix has been deployed. Thanks for your patience while we get this sorted.

Weird modem error message.

mxnerd

mxnerd

Diamond Member
Throughout the day my internet connection being intermittent. Rebooted the router & modem several times and no difference.

I finally decides to take a look of the modem logs

It kept showing this error message

"DIST: Management Message with unidentified Version->4 - Discard message"

Modem is Motorola SB5120.

What does it mean? Charter is the ISP.

Downstream power level 2 dBmV , Signal to Noise Ratio39 dB

Upstream power level 44 dBmV

If looking at modem's LEDs, I didn't see problems.
 
Last edited:
Basically it means that Charter is upgrading the area to DOCSIS 3.0 and they're sending a software upgrade push to all modems. Those modems that can take the update will while all the other modems will not. You're using a DOCSIS 2.0 modem so you can ignore it although you might be able to get faster speeds at no additional charge simply by upgrading to a newer modem.
 
You must log in or register to reply here.

TRENDING THREADS

Back
Top