Weird Ebay problem

[Muse]

Have a problem with my refrigerator and I figure the defrost thermostat is quite possibly the reason for it. It's deformed, for one thing (bulging top).

So, today I called the local appliance parts store (1+ mile bicycle ride) where I bought a defrost timer a couple days ago and they don't stock the defrost thermostat.

I found it on ebay, there's several. I have a couple in my watchlist. When I try to buy either of them (either Buy it now or Add to cart), using either of my two every day laptops I get this. It just sits there, I have no idea WTF is going on. I've tried 2 browsers, Firefox and Chrome.

 

[Muse]

Looks like maybe Javascript is turned off on those browsers, have no idea how or why. Edge allowed me to make a purchase.

 

[Muse]

Evidently javascript is already enabled in my Firefox. I have no idea WTF is wrong. Still can't buy anything on ebay using Firefox.

 

[nakedfrog]

Firefox has a "Troubleshoot" mode you could try, if it works there, then it's most likely an add-on or configuration item causing the issue.

 

[iRONic]

Definitely weird AF. I use Firefox on my desktop and I have never had that problem purchasing items from eBay with it.

Windows 10 OS

 

[Muse]

Definitely weird AF. I use Firefox on my desktop and I have never had that problem purchasing items from eBay with it.

Windows 10 OS

Yeah, I'm still on Win10 on my laptops. Been wanting to go to Win11 because of the support for Win10 dropping in Oct., last I heard. Have just had so much else to do I haven't gotten around to it. Need to make a list of all the stuff I'm gonna have to do when I change OS, i.e. install programs I'll want to use and who knows what other issues to deal with.

 

[Muse]

Definitely weird AF. I use Firefox on my desktop and I have never had that problem purchasing items from eBay with it.

Windows 10 OS

Yeah, I don't recall a problem like this using ebay, I'm made tons of ebay purchases.

I did manage to buy one of those defrost thermostats using Edge, so should have it within 5 days. Meantime I think my fridge will probably not let my refrigerated food spoil. It's been a weird 9 days with that concern going on!

 

[iRONic]

Ugh… I'm seriously contemplating just doing a fresh install of Win10 right before they stop support. Don't wanna fuck with a new OS…

 

[nakedfrog]

Yeah, I'm still on Win10 on my laptops. Been wanting to go to Win11 because of the support for Win10 dropping in Oct., last I heard. Have just had so much else to do I haven't gotten around to it. Need to make a list of all the stuff I'm gonna have to do when I change OS, i.e. install programs I'll want to use and who knows what other issues to deal with.

I performed a straight upgrade from 10 to 11 on the laptop I'm currently using and have encountered no issues with the existing applications that were already installed. This was... uh, a couple months ago?

 

[IBMJunkman]

I found that item using Firefox on my iPad. When you click Buy the box pops up asking about optional warranty. If you click around in the upper right corner of the box you may hit the invisible X to close the box.

 

[Muse]

I found that item using Firefox on my iPad. When you click Buy the box pops up asking about optional warranty. If you click around in the upper right corner of the box you may hit the invisible X to close the box.

Yup, that' what it is. It's the add warranty box. I just found that out by searching on this string:

when I try to buy something at ebay I get a white rectangle in center of screen and nothing happens

AI comes up with various things. One was clear cookies. I cleared all Ebay cookies, which didn't solve the problem.

Another suggestion was turning off my ad blocker for the site. That didn't stop this happening either.

Another suggestion was different browsers, like I said in the OP, Chrome AND Firefox didn't work, but I found that Edge did.

Another suggestion was open a private window. That DID work. I could see the blank rectangle was really the optional warranty popup.

Well, I still don't know what's keeping that window from working, I suppose it's an extension I have installed. I suppose I'll have to experiment to find out what. AI says the ebay forums have a lot of posts from people having this or similar problem.