Web chat vs phone conversation at work?

[jinduy]

i find it more effective to have people chat with me when they want something from me, but i notice many people (usually older) prefer to talk on the phone. what is your preference?

 

[funkymatt]

depends on the coworker really. When I talk to my boss its usually in person.

 

[thomsbrain]

I would prefer web chat, but we aren't allowed to use it because of HIPPA laws. We use lots of VoIP voice mail in place of that.

 

[Dear Summer]

chat or email