Web Based Help Desk Software

[wondersteve]

Looking for a free, web based Help Desk software package that will allow to open and track problem tickets. Looking for a free or low cost verison if possible.

You guys (and girls) have any ideas?

Thanks in advance.

Wondersteve

 

[ugh]

You can try Bugzilla; which is based on PERL.

 

[wondersteve]

cool thanks

 

[Cheetah8799]

I went through this at my work, we looked at a bunch of open source products, but nothing worked well. Most weren't complete, or didn't fit our plan the way we wanted.

PHProjekt might work for you, but it's more of a groupware project management solution.
http://www.phprojekt.com/

Search at sourceforge.net and see if anything pops up.

anyway, good luck.