WD TV HD Media Player Naming Problems.

[Coldkilla]

I have about 150 video files on my hard drive that I use for my WD TV HD Media Player. The files are set to be seen in the player in "list view". Now, rather than seeing a simple, easy to read list, this is what I have: (Example)

Vacation1.mpg//427323987kb
File1.mpg/42123333b
Vacation3.mpg/45325987kb
TestVideo.mpg/4246463987kb
RockyMountains.mpg/2322717kb
MyFilm.mpg/8322733987kb
Vacation1.mpg//427323987kb
File1.mpg/42123333b
Vacation3.mpg/45325987kb
TestVideo.mpg/4246463987kb
RockyMountains.mpg/2322717kb
MyFilm.mpg/8322733987kb
Vacation1.mpg//427323987kb
File1.mpg/42123333b
Vacation3.mpg/45325987kb
TestVideo.mpg/4246463987kb
RockyMountains.mpg/2322717kb
MyFilm.mpg/8322733987kb
Vacation1.mpg//427323987kb
File1.mpg/42123333b
Vacation3.mpg/45325987kb

Instead of a clean cut file list.... I've contacted WD support, and after SEVEN days of back and forth conversations (mainly because they apparently can't understand what I am describing to you now) I finally get an answer.. and this is it:

Dear Brandon,

Thank you for contacting Western Digital Customer Service and Support.

I apologize for the inconveniences. At this time there's no way to disable it.

Sincerely,
Than B.
Western Digital Service and Support

So... Since Western Digital can't help, I come to those of you who are actually smarter than the people who support the device.

 

[kenrippy]

sorry i can't help you, but don't they have a support forum for that device, like the popcorn and other NMT's have?

 

[sportage]

I dont know. I dont have one. But it looks like a ID tag issue.
Try installing itunes. Loading a file in video. Check its name under info.
If the name is weird or not what you want, just rename it.
Sounds like a ID tag issue.

 

[Coldkilla]

How do I load a .mpg in iTunes? With over 100 of these huge files I can't convert them.

 

[Coldkilla]

If iTunes won't load them and allow me to change the data your talking about, what will exactly?

 

[Coldkilla]

Anythin?

 

[jtvang125]

I've always been under the impression that these types of players always showed the file extension since most of them just list the files in a tree type view. I know when I had one back then that's what it did. Not too sure about the ones now. Maybe now there's an actual UI?

Did you check and see if they have a user forum for that device?

 

[Pardus]

101 pages of discussion for your reading pleasure