WD 1TB BLACK CRASH :(

[rarebear]

I am super pissed and will never buy a WD Drive again ever..........
This drive is two weeks old and I just moved 300 gigs of data from several 5-8 year old drivers to it and deleted most of the back up data off the old drives to clean this computer to give away..

I also had a 500 gig WD SE16 die after 4 months a few months ago and I was pissed because I used there express service and they put a hold on a debit card for $300+ for a $79 drive and sent me a used drive in return..

I bet they are happy when UPS loses a box and they make more than triple there profits for a lost box..

Any way to bring this back it die after I spent today moving data slowly and then did a virus scan and now it will not read in any computer

BUY SEAGATE or Samsung AND TO #&|| WITH WD

 

[Blain]

Originally posted by: rarebear
Any way to bring this back it die after I spent today moving data slowly and then did a virus scan and now it will not read in any computer

Your statement is sort of cryptic,
Does the drive show up in the BIOS?

 

[rarebear]

YES bIOS SEES IT..

WinXP 64 and 32 cant see it..

It does on and off show my dual boot screen
and starts to boot winxp but fails in logo screen

other times dual doesn't show it says no drive detected



I tried adding it as a extra drive on another computer and it see drive in bios and fails to show in a loaded XP OS as extra drive..

 

[BlueAcolyte]

Stop trying now. Put it in a ziploc bag (several?) and then in the freezer for a bit. Sometimes that helps.

Otherwise you may have to use data recovery services or a program like SpinRite (Blain will tell you all about spinrite).

Edit: By stop trying, I mean you are probably damaging the drive by trying to read/write/boot from it.

 

[Blain]

Maybe try doing a repair from the XP boot disk.

 

[Xarick]

First off all companies put a hold like that on your card for advanced RMA. Secondly when you ship you get a tracking number proving you shipped it so WD is not going to keep your $300 if UPS loses your box. Finally all drive manufacturers have a certain failure rate. There are quite a few out there who would wholly disagree with you on the seagates especially based on recent events.
On the flip side I have owned a maxtor for years and it has never once crashed. My current seagate is on it's way out though.

 

[rarebear]

Xarick,
I am not worried WD is keeping my money..

A: I am angry they want full retail price $249 double what I paid ...
B: They are defrauding UPS if UPS loses the box in either delivery by double.. One way for a broken drive and the other for a repaired drive, neither way is a new drive in the box and they want full retail for a brand new drive...

The true Value is $119 what I paid for it not the value $249 that WD listed last night when I when to fill out the UPS return label on their website..

They added in the value on the shipping label and I am unable to change the value amount and have an issue with them making me part of their lie...

PS: I did put the drive in the freeze as I thought I head that was hoping someone confirmed it.. I'll try it latter I am still too angry to mess with it..

Thanks Much All

 

[taltamir]

what the hell is a "repaired drive"... drives are manufactured by robots in a CLEAN ROOM. if a single grain of dust gets in there it will destroy the platters as it spins...

They are not shipping you a "repaired" drive but a new drive... unless the SATA plug snapped, i guess they can replace that, or replace the drive controller board, but that does not in any way devalue the drive or make it anything less then a new drive...

Seagate is really not reliable recently. they used to be, not anymore. WD is the most reliable at the moment.

All drives fail, it just happens. Start backing up instead of blaming anyone but yourself (for not having backups)

Data recovery companies charge about 300$, get one to recover your data if it is worth that much to you.

 

[rarebear]

Well I stand corrected I did not know they trash all the parts of returned drives...

What explains all the scratches around the the screw holes of the replaced drives???

Even if it is a new drive doesn't make it worth $249 when I paid $119 for for ir... They demand if you use there UPS label it says its value is $249 and no one buys them for that price..

All drives fail, it just happens. Start backing up instead of blaming anyone but yourself (for not having backups)

I do back up, I am pissed I cant trust a two week old drive, and I am pissed that the last two weeks I spent installing apps was a waist as OS images where on this drive as I was not finished tweeking OS and not all drives fail!!!!!!!!!
more over I dont think they should fail in the first month or year and not two drives in less than six months by the same Makers... If I had two 6 year old Maxtor drives fail I would understand that but not the two newest drives I own fail in six months....

I would not ant anyone to do any work for me with an opinion like yours..
I guess that's why I made global positioning satellites in the 80s and you do what you do....
Do you make stuff that breaks all the time BTW???

I have several Maxtor drivers several years old that where used on FTPs and still working fine.. So you are in error when you say all drives fail


Seems Toms has a good write up on Samsung Spinpoints

 

[Xarick]

doesn't matter. They can pay to insure them for retail if the choose. Normally they do.

 

[rarebear]

Xarick,
It says list VALUE

Its insurance not gambling bet...
I guess I think differently bout things.....

 

[HendrixFan]

Originally posted by: rarebear
Well I stand corrected I did not know they trash all the parts of returned drives...

What explains all the scratches around the the screw holes of the replaced drives???

Even if it is a new drive doesn't make it worth $249 when I paid $119 for for ir... They demand if you use there UPS label it says its value is $249 and no one buys them for that price..

All drives fail, it just happens. Start backing up instead of blaming anyone but yourself (for not having backups)

I do back up, I am pissed I cant trust a two week old drive, and I am pissed that the last two weeks I spent installing apps was a waist as OS images where on this drive as I was not finished tweeking OS and not all drives fail!!!!!!!!!
more over I dont think they should fail in the first month or year and not two drives in less than six months by the same Makers... If I had two 6 year old Maxtor drives fail I would understand that but not the two newest drives I own fail in six months....

I would not ant anyone to do any work for me with an opinion like yours..
I guess that's why I made global positioning satellites in the 80s and you do what you do....
Do you make stuff that breaks all the time BTW???

I have several Maxtor drivers several years old that where used on FTPs and still working fine.. So you are in error when you say all drives fail


Seems Toms has a good write up on Samsung Spinpoints

I hope you put the drive in a ziplock bag before you put it in the freezer, or condensation will render it useless. The 'ol ziplock bag trick has worked wonders for me countless times, it should work for you. Has the drive made any weird noises?

Since I have used so many hard drives over the years, I have had quite a few struggles over that time. I have had failures with every manufacturer I have purchased from, and can certainly see that I had alot to do with drive failures in retrospect. Those drives can get quite hot and if not properly cooled will nosedive quick. From my experience, WD is one of the best when it comes to RMA'ing drives.

It is always worth repeating for anyone reading this thread, always backup your data. I have had to help so many friends and family members recover data and its not fun. If you had everything moved over to a new drive and erased the older drives, then at that point you had no backup. Buy another drive for storage, keep the old ones, or burn them all onto multiple DVDrs. Something. But don't allow any piece of data to sit only on one drive ever. Drives can die at any moment, and you can lose some very important things. I personally have all my important data copied to a separate drive that sits in my closet, and I update it monthly (I don't have too much new data coming in). Every six months I burn everything onto multiple DVDs.

 

[Elixer]

Originally posted by: rarebear
I have several Maxtor drivers several years old that where used on FTPs and still working fine.. So you are in error when you say all drives fail

Sorry, your wrong. I know your pissed off and everything, but *all* drives do fail. The question is when.

There are many factors that can determine when a drive fails. For example, it could have been damaged in shipping.
Did you do a full format of the drive first? Not quick format, but full. Yeah, I know it takes over 3 hours for a 1 TB drive, but that is the only way you are going to know if the drive is OK, and doesn't have bad blocks when you first get it.

When you look at the drive in disk manager, what does it show? Unformatted, or what?
I would try testdisk, and see if it can help get the data off. http://www.cgsecurity.org/wiki/TestDisk

I have bought all major brands of HDs, and I can assure you, that each brand has failed. The worst was from a RMA off a seagate drive (yes, they send used drives back to you also) and that failed in 2 days.
The best is a maxtor I have from 7 years ago, and is still going strong. That doesn't mean that another maxtor can acheive the same thing though!

 

[rarebear]

I tried the HDD in a HD Freeze Bag for 6 hours and then let it sit for 4-5 before opening..

I tried a App called Restoration and it was able to see partitions and had sector errors on OS partition..

I ordered new HDD today and will try Get Data Back NTFS to see if I can get my very old "My Docs Backup Folders" and the rest of the 300gigs so I dont have to copy dozens of DVDs and 100s of CDs

Any HDD that has gone bad on me before these WDs has been near the end of its warranty (3 years) I even had one Maxtor that was 30 days out of warranty and they replaced it anyway.. But thats back when a 30gig HDD was close to $300

 

[VirtualLarry]

Originally posted by: taltamir
what the hell is a "repaired drive"... drives are manufactured by robots in a CLEAN ROOM. if a single grain of dust gets in there it will destroy the platters as it spins...

They are not shipping you a "repaired" drive but a new drive...

No, most of the time, HD mfgs ship you a REFURB drive, NOT a new one. Don't know where you got that idea.

 

[RebateMonger]

Originally posted by: rarebear
I do back up, I am pissed I cant trust a two week old drive, and I am pissed that the last two weeks I spent installing apps was a waist as OS images where on this drive as I was not finished tweeking OS and not all drives fail!!!!!!!!!
more over I dont think they should fail in the first month or year and not two drives in less than six months by the same Makers... If I had two 6 year old Maxtor drives fail I would understand that but not the two newest drives I own fail in six months....

Hard drives, like all mechanical assemblies, fail according to a "bathtub curve". It's a well-known behavior in the world of statistics:

1) There's initially a high failure rate (one wall of the bathtub). These fail because of original undetected manufacturing defects, shipping damage, and other "mistakes".
2) Then, the failure rate falls off to a linear value (the bottom of the bathtub).
3) Finally, as the assembly gets very old, the failure rate again rises (the other wall of the bathtub). The life is determined by the design, materials, and the use conditions.

ALL HARDDRIVES FAIL. Some fail very early, others fail randomly, and the rest fail when they get very old. But you can't predict where your drive will fall until it fails. That's why I recommend not trusting any important data to a single drive, disk, array, etc. A second, independent copy (often referred to as a "backup") is the best way to ensure you won't lose important data.

 

[rarebear]

You can make names for your false ideas.....
If I use a drive for ever, they will fail over time BUT how long is its expected life???

ZERO WEEKS???????


I have owned Maxtor and IMB HHDs

Three IMBs one since 95' still works fine and one has a few bad sectors near end that I partitioned off and hide and works OK.. Five or Six Maxtors two died, one near end of 3 years warranty and the other month after warranty and was replaced anyway...

I got a Seagate with my Dell two years ago and since bought two WDs the first died after a few months and now the second after 20 days

And WD is the best maker????

What the slogan next year? Just ship me two of those as one is bound to be DOA

I guess if you all keep buying crap and its no big deal, Makers will be happy to keep shoveling it your way...

I think I got it, you all change parts for a living...

 

[Xarick]

I think what people are saying is right now of all manufacturers WD is showing the lowest failure rate based on user experience. But this does not matter. For you WD is not a good choice.

 

[rarebear]

Thank You All,
For putting up with my rant..

I sure you all are correct that WD is the best choice right now...
I am also sure all of us wished all HDDs where less likely to crash but to be fair to the makers 1TB is $120 and 30GB drive is NOT $300 like the drives I am comparing them to....

 

[Zap]

Originally posted by: rarebear
This drive is two weeks old

Just curious... where did you purchase your drive?

 

[heymrdj]

This is what I'm pissed about with WD (though I realise other companies do this too).

I just finished RMAing my 320GB Scorpio Blue 5400RPM 2.5" drive. Thank god for nightly backups keeping my data safe. The drive was 9 months old. The drive they sent me is a used unit, stamped on the drive: Reman. Nov. 2008. So how great, I pay an ass load for what was the largest drive available at the time (yes now there's 500's), only to have it fail and get a used drive worth half that. Here I was thinking of selling it and buying two 500GB Scorpio Black 7200RPM 2.5" drives for my laptop, now what can i sell it as. Used Used 320GB drive for sale. Fucking brilliant.

 

[Red Squirrel]

Guess you know times are hard when.... lol

But yeah that's pretty bad that they'd send a used one, especially if it's not even the same size.

 

[Xarick]

okay.. remanu is not the same as used. It means they took it back as a bad drive, fixed it, replaced what should be replaced and resent it out. So it is kinda used. However, their reman drivers are better than new because they are thoroughly tested and run without issue.

 

[rarebear]

I bought mine from ProVantage since NewEgg was out.
Delivered was same price as NE... PV no tax $10 shipping NE free shipping $10 tax

Also drive never made any noise or sounds to warn me about it was dying...
My 500gig WD SE16 as noise before it died...

 

[Elixer]

Originally posted by: Xarick
okay.. remanu is not the same as used. It means they took it back as a bad drive, fixed it, replaced what should be replaced and resent it out. So it is kinda used. However, their reman drivers are better than new because they are thoroughly tested and run without issue.

Hogwash.
New drives & RMAs all go through the exact same testing process.
The difference is, RMA units usually have older parts put back in them (from other RMA units), and that is about it.