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WD 1800JB FAILURE HELP!

M

megatron

Member
My WD1800JB just died on me. I came home and my computer was frozen. So i reset, and the drive did not detect and my comp would not boot into Win XP even though the 1800 was not my OS drive and they were not on the same channel etc. I shut down the comp, removed all other drives and then reset again. Still nothing. I disconnected my 1800 and just booted with my OS drive with no problems...so its not my MOBO. I also tested the RAID card and it is working fine with other drives. Thats when i noticed the CLICK! The drive spins up, clicks once, then spins down a bit, then spins up again, clicks, and repeats. It did detect once or twice but then never booted into XP. It is still in warranty, but there is about 130gb of stuff that I do not have backed up, still on the drive. Any suggestions?

This drive was purchased and installed in late Nov 2002. I'm not sure if its related or not, but I had a 120gb 2mb Maxtor that went bad in Dec 2002. That drive was only 2 months old at the time. The problem with the Maxtor was just extremely slow access...so i was able to back up all the data from that drive. Then i returned it to staples and they gave me a new 120gb 8mb drive.

Diags did not even recognize the drive. WD diags would not work for some reason. Maxtor diags detected the drive as a WD 1200bb instead of a 1800jb. I tried running diags with the maxtor software but always failed at drive read.


SPECS:
Athlon Xp 1700
768 DDR 2100 Ram
Epox 8kha+ mobo
ati all in wonder radeon
400W PS
pioneer 104 dvd-rw
cendyne 32x cdrw
sound blaster live platinum 5.1 with livedrive
WD800JB - OS drive
Maxtor 80gb 2mb 5400
Maxtor 120gb 8mb
WD1800JB - DEAD drive
Belkin NIC
WinXP Pro
 
What all's in your system in terms of hardware? What's your power supply? I don't know that this is a likely cause, but maybe the power supply can't power everything adequately - I had this happen to me once. My hard drive seemed to be dying - during bootup, it would click, and sound like it was turning itself on again, but the system would lock. I RMA'd it, got a refurbed drive, and it did the same thing. I got a better power supply - the hard drive was magically healed. I guess as more hardware was initialized during bootup, the hard drive didn't get enough juice, and so it restarted...or something like that.
 
I tried booting with just my OS drive and the 1800, and it still clicked...so i sorta doubt its the PS...thanks for the idea though. Anyone know of a good data recovery service? I'm a med student and am basically broke so I can't afford anything beyond like $200
 
Do you have the drive in question connected via a 3rd-party RAID or IDE controller? If so, connect it directly to the primary motherboard IDE controller when trying to test the drive with WD diagnostics. I've had this problem in the past, WD's diag program can't seem to detect drives if they're connected to PCI controllers. Good luck there though, the drive sounds dead 🙁
The good news is that WD has the world's greatest and fastest RMA service. The bad news is that your data is probably gone. Backups... having lost all my data in a drive failure a few years back, I can't stress their important enough.
 
Problem is, XP doesn't support over 137gb on MOBO....required to use the raid card. This is what it said in the box when i bought the drive. I did find someone in town who is willing to look at it for free and if its possible to retrieve data, he is only charging $60/hr and says it will be max 2hrs....this is VERY good compared to the normal price of around $1000. I will definitely be taking it by there ASAP. Hopefully it will work....then i'll deal with WD. Question though, does WD fix your drive and send it back or just send u a replacement? I assume its a replacement???
 
Well this is not good i just bought a 1800jb the other day, but i will have 2 smaller drives for backup just in case.
With replacements they send you a new drive, this is what maxtor did for me anyway. They sent me a 40gig 7200rpm drive for the 17gig 5400rpm that i sent in, i wasnt complaining 🙂
 
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