<Rant on>
My camera was supposed to be delivered yesterday. Nothing shows up. Nobody called me. I check my email this morning. Nothing.
I call OM today. It turns out they cancelled my order, and didn't bother telling me. The Customer Service Rep claims she called the warehouse, and the warehouse said that they called my credit card company (AMEX) and AMEX said that my name doesn't match the number on the card. I verify that OM had all my correct information (name, CC #, billing address is the same as shipping address).
OM then says that they can't get me a camera for 3-5 days, because it's not in stock anywhere nearby. It was obviously in stock yesterday, since the warehouse claimed they called AMEX.
I say screw it, and decided not to attempt to renew the order.
I call AMEX. AMEX claims they have no record of anyone calling them for a purchase yesterday, although they claim they log all such attempts.
Somebody's lying. Since OM didn't bother telling me that they cancelled my order, I'm guessing it's them. Screw OM!
<Rant off>