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w2k, wuaucpl.cpl error when installing SP4

B

bluehorizon

Senior member
Getting an error saying wuaucpl.cpl is running when installing service pack 4 on w2k. I can't find the program in the task list. Tried closing all of the processes I could with no success. Nothing related to wuaucpl in the reg startup.

How can I get around this?
 
I believe it starts once the update starts, but after unpacking the files for the service pack I get the error, and the upgrade cancels. I've tried in safe mode as well, same problem.
 
Any suggestions would be much appreciated. We tried booting into DOS with a PE CD and renaming the file so it wouldn't run on boot. Got an Access Denied messaged (in DOS!). Couldn't change the attributes, access denied.
 
Give MS a call. The normal $245 fee will be waived if you are having problems with a service pack. Ask for the Enterprise Platforms Support "Setup" team. I *guarantee* they will fix you. I've seen that error before but I don't have access to their internal KB any longer.
 
Guess I'll have to take your advice and give MS a call. Anyone have any other suggestions before I do so?
 
It's painless bro, get it over with.

Here's the number even:

800-936-4900


Give them your product ID, tell them it's a service pack related issue and you want to talk to EPS Plat. Setup.

You gotta come back here and post the Props once they hook you up though 😛
 
Originally posted by: Smilin
It's painless bro, get it over with.

Here's the number even:

800-936-4900


Give them your product ID, tell them it's a service pack related issue and you want to talk to EPS Plat. Setup.

You gotta come back here and post the Props once they hook you up though 😛
Click to expand...

On the phone now; we shall see!
 
I had exactly the same problem not so long ago when trying to install the service pack from a CD. I copied the file to the hard drive and it worked fine.
 
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