VW DSG Recall *Update*

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Bignate603

Lifer
Sep 5, 2000
13,897
1
0
Honestly, if it were me I probably wouldn't go and get another VW. A big selling point of those cars was the advanced transmission. At this point I wouldn't touch a car with that transmission.
 

sdifox

No Lifer
Sep 30, 2005
100,701
18,032
126
I bet Nissan is jumping up and down saying Thank God someone is going to take the spotlight away from our tranny!
 

Excelsior

Lifer
May 30, 2002
19,047
18
81
Originally posted by: JulesMaximus
Originally posted by: Excelsior
Yeah, because Nissan never issues recalls and their cars are the paragon of reliability.

Oh, and do you know of any 370Z's that have required a new transmission at 11k miles...or taken 4-5 weeks to swap? Yeah...I thought not.

Does the 370Z have a dual clutch gearbox? Thats right, it doesn't. The GT-R does though, and when it fails after a few launches Nissan tells you to suck it up and give them $20K for a new transmission. Brilliant.

Again, why would anyone compare the GTI to a limited production supercar...because it has a DSG transmission? I remain :confused: by the logic in this thread.

It is you who is lacking the logic. You were comparing a standard auto to a dual clutch transmission. The only production car Nissan currently has with such a transmission is the GT-R and they certainly don't have a superior one to VW's. Both have issues. DSG hasn't been in production cars of significant volume for that long, and by far the most DCT's have been sold by VW. There will be some growing pains with them.

Your bias against VW/Audi and in favor of Nissan is clear here. VW is covering it under warranty and issued a proper recall. At least they're handling it right. As for myself, I'd rather have a standard manual gearbox anyhow. I'll wait till issues with DCT's are ironed out.
 

JulesMaximus

No Lifer
Jul 3, 2003
74,586
986
126
Originally posted by: Excelsior
Originally posted by: JulesMaximus
Originally posted by: Excelsior
Yeah, because Nissan never issues recalls and their cars are the paragon of reliability.

Oh, and do you know of any 370Z's that have required a new transmission at 11k miles...or taken 4-5 weeks to swap? Yeah...I thought not.

Does the 370Z have a dual clutch gearbox? Thats right, it doesn't. The GT-R does though, and when it fails after a few launches Nissan tells you to suck it up and give them $20K for a new transmission. Brilliant.

Again, why would anyone compare the GTI to a limited production supercar...because it has a DSG transmission? I remain :confused: by the logic in this thread.

It is you who is lacking the logic. You were comparing a standard auto to a dual clutch transmission. The only production car Nissan currently has with such a transmission is the GT-R and they certainly don't have a superior one to VW's. Both have issues. DSG hasn't been in production cars of significant volume for that long, and by far the most DCT's have been sold by VW. There will be some growing pains with them.

Your bias against VW/Audi and in favor of Nissan is clear here. VW is covering it under warranty and issued a proper recall. At least they're handling it right. As for myself, I'd rather have a standard manual gearbox anyhow. I'll wait till issues with DCT's are ironed out.

Which is why I'd never buy a vehicle with a DSG. I'm not sure why the average joe is so hot on them in the first place...probably just too fucking lazy to learn to drive a car with a proper gearbox. I hate flappy paddle gearboxes.

As for the comparison, I think it's kind of pointless to say, "Oh, the GT-R has a flappy paddle gearbox and they have problems too!" As if that somehow makes it okay for VW to have major major issues with theirs.

I'm still wondering why VW is replacing the entire car for the OP. That just sends up huge red flags about this vehicle IMO.

I do feel bad that the OP has to go through all this with a brand new car. I'd be freaking pissed. I wonder what VW is going to replace his car with. Similar doesn't sound all that great to me and with their track record with this car I'd be rather worried.

BTW-I wouldn't buy a GT-R either. ;)
 

JulesMaximus

No Lifer
Jul 3, 2003
74,586
986
126
Originally posted by: NaOH
Originally posted by: JulesMaximus
Originally posted by: Excelsior
Yeah, because Nissan never issues recalls and their cars are the paragon of reliability.

Oh, and do you know of any 370Z's that have required a new transmission at 11k miles...or taken 4-5 weeks to swap? Yeah...I thought not.

Does the 370Z have a dual clutch gearbox? Thats right, it doesn't. The GT-R does though, and when it fails after a few launches Nissan tells you to suck it up and give them $20K for a new transmission. Brilliant.

Again, why would anyone compare the GTI to a limited production supercar...because it has a DSG transmission? I remain :confused: by the logic in this thread.

Because you were comparing STANDARD transmission to a more complex one that probably fewer mechanics have had exposure too :/

For the record, the post I responded to didn't specify any particular Nissan. He just said, sarcastically, that Nissan "cars are the paragon of reliability."
 

PhoKingGuy

Diamond Member
Nov 15, 2007
4,685
0
76
Originally posted by: JulesMaximus
Originally posted by: Excelsior
Originally posted by: JulesMaximus
Originally posted by: Excelsior
Yeah, because Nissan never issues recalls and their cars are the paragon of reliability.

Oh, and do you know of any 370Z's that have required a new transmission at 11k miles...or taken 4-5 weeks to swap? Yeah...I thought not.

Does the 370Z have a dual clutch gearbox? Thats right, it doesn't. The GT-R does though, and when it fails after a few launches Nissan tells you to suck it up and give them $20K for a new transmission. Brilliant.

Again, why would anyone compare the GTI to a limited production supercar...because it has a DSG transmission? I remain :confused: by the logic in this thread.

It is you who is lacking the logic. You were comparing a standard auto to a dual clutch transmission. The only production car Nissan currently has with such a transmission is the GT-R and they certainly don't have a superior one to VW's. Both have issues. DSG hasn't been in production cars of significant volume for that long, and by far the most DCT's have been sold by VW. There will be some growing pains with them.

Your bias against VW/Audi and in favor of Nissan is clear here. VW is covering it under warranty and issued a proper recall. At least they're handling it right. As for myself, I'd rather have a standard manual gearbox anyhow. I'll wait till issues with DCT's are ironed out.

Which is why I'd never buy a vehicle with a DSG. I'm not sure why the average joe is so hot on them in the first place...probably just too fucking lazy to learn to drive a car with a proper gearbox. I hate flappy paddle gearboxes.

As for the comparison, I think it's kind of pointless to say, "Oh, the GT-R has a flappy paddle gearbox and they have problems too!" As if that somehow makes it okay for VW to have major major issues with theirs.

I'm still wondering why VW is replacing the entire car for the OP. That just sends up huge red flags about this vehicle IMO.


I do feel bad that the OP has to go through all this with a brand new car. I'd be freaking pissed. I wonder what VW is going to replace his car with. Similar doesn't sound all that great to me and with their track record with this car I'd be rather worried.

BTW-I wouldn't buy a GT-R either. ;)

The main reason for replacement is that itll be about 6-7 weeks because of a backlog. Since I complained to VWoA about it in the first place they decided rather than make me wait that long they're just going to buy it back and go from there. I honestly loved the car and its an isolated problem so I see no reason not to go back to VW, their customer service in this regard is amazing.
 

JulesMaximus

No Lifer
Jul 3, 2003
74,586
986
126
Originally posted by: PhoKingGuy
Originally posted by: JulesMaximus
Originally posted by: Excelsior
Originally posted by: JulesMaximus
Originally posted by: Excelsior
Yeah, because Nissan never issues recalls and their cars are the paragon of reliability.

Oh, and do you know of any 370Z's that have required a new transmission at 11k miles...or taken 4-5 weeks to swap? Yeah...I thought not.

Does the 370Z have a dual clutch gearbox? Thats right, it doesn't. The GT-R does though, and when it fails after a few launches Nissan tells you to suck it up and give them $20K for a new transmission. Brilliant.

Again, why would anyone compare the GTI to a limited production supercar...because it has a DSG transmission? I remain :confused: by the logic in this thread.

It is you who is lacking the logic. You were comparing a standard auto to a dual clutch transmission. The only production car Nissan currently has with such a transmission is the GT-R and they certainly don't have a superior one to VW's. Both have issues. DSG hasn't been in production cars of significant volume for that long, and by far the most DCT's have been sold by VW. There will be some growing pains with them.

Your bias against VW/Audi and in favor of Nissan is clear here. VW is covering it under warranty and issued a proper recall. At least they're handling it right. As for myself, I'd rather have a standard manual gearbox anyhow. I'll wait till issues with DCT's are ironed out.

Which is why I'd never buy a vehicle with a DSG. I'm not sure why the average joe is so hot on them in the first place...probably just too fucking lazy to learn to drive a car with a proper gearbox. I hate flappy paddle gearboxes.

As for the comparison, I think it's kind of pointless to say, "Oh, the GT-R has a flappy paddle gearbox and they have problems too!" As if that somehow makes it okay for VW to have major major issues with theirs.

I'm still wondering why VW is replacing the entire car for the OP. That just sends up huge red flags about this vehicle IMO.


I do feel bad that the OP has to go through all this with a brand new car. I'd be freaking pissed. I wonder what VW is going to replace his car with. Similar doesn't sound all that great to me and with their track record with this car I'd be rather worried.

BTW-I wouldn't buy a GT-R either. ;)

The main reason for replacement is that itll be about 6-7 weeks because of a backlog. Since I complained to VWoA about it in the first place they decided rather than make me wait that long they're just going to buy it back and go from there. I honestly loved the car and its an isolated problem so I see no reason not to go back to VW, their customer service in this regard is amazing.

If it's an isolated incident then why is there a 6-7 week backlog?
 

brblx

Diamond Member
Mar 23, 2009
5,499
2
0
can't you get a GTI without DSG?

i see no point in DSG. or 'flappy paddle' shifters in general, but to each their own. if i'm going to be bothered to change gears, i'm going to row them like normal.

edit- the 'backlog' is probably just a parts supply issue. they probably don't make many spares of whatever is crapping out, and they've probably exhausted their supply and are waiting for an overseas supplier to make more.

at least he has a time estimate. while working for a volvo dealer, sometimes parts would end up on what i liked to call 'super duper double secret squirrel backorder,' which meant they didn't have the part, had no idea when they'd get it, and it would probably be months.
 

PhoKingGuy

Diamond Member
Nov 15, 2007
4,685
0
76
Its an involved process to get the mechtronics unit evaluated and replaced. The recall affects about 13k cars and is from a defect in a specific control module in the mechatronics unit. It has to be taken out by a master mechanic, shipped to germany, evaluated and tested, a replacement is loaded with the same configurations and shipped back, then installed by the master mechanic. Its not VWs fault nor engineering that caused the part to fail, its a bad batch of control sensors made by Borg-Warner. If the problem was directly related to their engineering, I would be furious, but I find it hard to find fault when a supplier is to blame. They are more than making the necessary accommodations, even going so far as to forgo my lease payments for the duration the car is in the shop.
 

Bignate603

Lifer
Sep 5, 2000
13,897
1
0
Originally posted by: JulesMaximus
Originally posted by: PhoKingGuy
The main reason for replacement is that itll be about 6-7 weeks because of a backlog. Since I complained to VWoA about it in the first place they decided rather than make me wait that long they're just going to buy it back and go from there. I honestly loved the car and its an isolated problem so I see no reason not to go back to VW, their customer service in this regard is amazing.

If it's an isolated incident then why is there a 6-7 week backlog?

Google on DSG and 'flash of death'

Problems with the DSG transmission are anything but isolated.
 

brblx

Diamond Member
Mar 23, 2009
5,499
2
0
or that.

i can't believe they ship the part to germany to be tested, and then ship it back, all while the car's in the shop. i've never experienced that at a dealer, all we ever sent back was bad parts after the car was gone.
 

JulesMaximus

No Lifer
Jul 3, 2003
74,586
986
126
Originally posted by: Bignate603
Originally posted by: JulesMaximus
Originally posted by: PhoKingGuy
The main reason for replacement is that itll be about 6-7 weeks because of a backlog. Since I complained to VWoA about it in the first place they decided rather than make me wait that long they're just going to buy it back and go from there. I honestly loved the car and its an isolated problem so I see no reason not to go back to VW, their customer service in this regard is amazing.

If it's an isolated incident then why is there a 6-7 week backlog?

Google on DSG and 'flash of death'

Problems with the DSG transmission are anything but isolated.

My point exactly.
 

jhu

Lifer
Oct 10, 1999
11,918
9
81
Originally posted by: Excelsior
In that case, I call BS on that as well, unless he means simply hitting 45mph for bursts on the highway, more averaging just 45 on the highway stretches and not taking into account actually getting to and from the highway. For instance, I can average almost 33mpg from door to door with mostly highway miles to work while going an average of 70-75mph. That is including neighborhood, down the road to the on ramp, going on the ramp, and the same getting off. If I subtracted that from the average I could get maybe 35. This is with the 1.8T in my Passat. I don't see how someone could get another 10mph unless they're driving 60mph and doing absolutely crazy hypermile stuff. Even then....

He's referring to me BTW. Before it was called "hypermiling" we used to call it "driving at the posted speed limit," and that was back when we had the 55 mph national speed limit.

I did two trips from Sacramento to San Diego this year and it was ~45 mpg for both trips at an average speed of about 60 mph.
 

brblx

Diamond Member
Mar 23, 2009
5,499
2
0
Originally posted by: jhu
Before it was called "hypermiling" we used to call it "driving at the posted speed limit,"

no, hypermiling is 'being a giant retard.' i associate 'hypermiling' with those eXtreme fuel mileage guys who shut the car down in the middle of the road, draft two feet behind semis, et al.
 

PhoKingGuy

Diamond Member
Nov 15, 2007
4,685
0
76
Originally posted by: jhu
Originally posted by: Excelsior
In that case, I call BS on that as well, unless he means simply hitting 45mph for bursts on the highway, more averaging just 45 on the highway stretches and not taking into account actually getting to and from the highway. For instance, I can average almost 33mpg from door to door with mostly highway miles to work while going an average of 70-75mph. That is including neighborhood, down the road to the on ramp, going on the ramp, and the same getting off. If I subtracted that from the average I could get maybe 35. This is with the 1.8T in my Passat. I don't see how someone could get another 10mph unless they're driving 60mph and doing absolutely crazy hypermile stuff. Even then....

He's referring to me BTW. Before it was called "hypermiling" we used to call it "driving at the posted speed limit," and that was back when we had the 55 mph national speed limit.

I did two trips from Sacramento to San Diego this year and it was ~45 mpg for both trips at an average speed of about 60 mph.

You did 60 on highway 5 and didn't get run off the road? Hell the semis are moving faster than that. I'm getting about 28mpg in my rental and i'm babying it pretty well. I dont see how you can get 45mpgs without doing anything retardedly stupid.
 

Bignate603

Lifer
Sep 5, 2000
13,897
1
0
Originally posted by: brblx
or that.

i can't believe they ship the part to germany to be tested, and then ship it back, all while the car's in the shop. i've never experienced that at a dealer, all we ever sent back was bad parts after the car was gone.

It sounds like they never expected to have any issues with that component, or that the problems would be so rare they could deal with it quickly.

Its not VWs fault nor engineering that caused the part to fail, its a bad batch of control sensors made by Borg-Warner.

VW is responsible for every part that is OEM equipment. They selected the supplier, worked with them to design the part, and ran validation testing on it.
 

PhoKingGuy

Diamond Member
Nov 15, 2007
4,685
0
76
Yeah I know, but to me its more of a fluke than anything. I'm used to my shitty chevy breaking every 10 minutes so in comparison this is nothing. The satisfaction I get from driving it everyday makes up for the annoyance of dealing with this repair.
 

jhu

Lifer
Oct 10, 1999
11,918
9
81
Originally posted by: PhoKingGuy
You did 60 on highway 5 and didn't get run off the road? Hell the semis are moving faster than that. I'm getting about 28mpg in my rental and i'm babying it pretty well. I dont see how you can get 45mpgs without doing anything retardedly stupid.

Well, I was also driving at night when there were less cars. Plus there were quite a few trucks going less than 60 mph, so I wasn't the slowest thing on the road.
 

brblx

Diamond Member
Mar 23, 2009
5,499
2
0
Originally posted by: Bignate603
Originally posted by: brblx
or that.

i can't believe they ship the part to germany to be tested, and then ship it back, all while the car's in the shop. i've never experienced that at a dealer, all we ever sent back was bad parts after the car was gone.

It sounds like they never expected to have any issues with that component, or that the problems would be so rare they could deal with it quickly.

well, sure, no manufacturer ever expects to have fairly serious problems with a lot of cars. 13k isn't a huge recall, but it's a good bit considering the severity.

the typical approach, though, is to issue the way for mechanics to inspect it and fix it. if total replacement of a part is needed, crank up the assembly line and start making the fixed part. shipping 13,000 boxes of bits of people's cars to europe seems a bit much.

 

ayabe

Diamond Member
Aug 10, 2005
7,449
0
0
I thought the studder start was just "the way it is", the EVO X MR has a very similar unit and has the same problem.

*Shrug*
 

PhoKingGuy

Diamond Member
Nov 15, 2007
4,685
0
76
Weird, they told me 4k. Shrug I dont know there.


I also too thought that it was normal, it drove fine other than some minor surging or shuddering off the line. I had no idea it would need replacement.
 

alphatarget1

Diamond Member
Dec 9, 2001
5,710
0
76
My GF has a Jetta TDI with DSG too. I have been bugging her about bringing it in. Thanks for the update. What are you going to do? Buy another GTI?