Vonage help please

azoomee

Golden Member
Jan 5, 2002
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I'm looking at a VOIP company -- vonage sounds like the best.

Is there any way around the activation fee if I sign up online?
 

azoomee

Golden Member
Jan 5, 2002
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Thanks Rossman! Its definitely a work in progres -- I'm spending alot of time with it right now.
 

azoomee

Golden Member
Jan 5, 2002
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Any idea on how to get a good deal on vonage (aside from whats on their site) -- google hasn't turned up anything substantial?
 

Reel

Diamond Member
Jul 14, 2001
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A little off-topic but...

Take a look at Sunrocket too. I just signed up with them and I am extremely pleased.
 

azoomee

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Jan 5, 2002
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Originally posted by: Reel
A little off-topic but...

Take a look at Sunrocket too. I just signed up with them and I am extremely pleased.

Sunrocket definitely has better pricing and "perks" but I heard about some outage issues that they've had sporatically. It was a little concerning.....
 

PlatinumGold

Lifer
Aug 11, 2000
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Originally posted by: azoomee
Originally posted by: Reel
A little off-topic but...

Take a look at Sunrocket too. I just signed up with them and I am extremely pleased.

Sunrocket definitely has better pricing and "perks" but I heard about some outage issues that they've had sporatically. It was a little concerning.....

without question vonage has the best quality service out there. they also have invested the most money in marketing etc. which means they will have the money to continue to improve their reliability.

i have vonage btw.
 

azoomee

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Jan 5, 2002
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Well, I decided to go with Sunrocket to give it a try. Theres no charge to start up and its a no hassle cancel policy so what the hey.
 

RightIsWrong

Diamond Member
Apr 29, 2005
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I have had Vonage for just shy of a year now. I have nothing but good to say about them. I love the free LD, especially with a friend that moved to Calgary and Vegas last year just before my family moved to Mississippi.

As for deals, we have paid for a total of 3 months out of the 12 that we have had service. When we initially signed up, we got the first two months free. We got two others to sign up and got 2 months free for each of those. Then, my wife wrote some short paragraph about how great Vonage is and they awarded us another 4 months free.

Other than Katrina killing power to us for a week and a half, we haven't had any real service issues.
 

kogase

Diamond Member
Sep 8, 2004
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Originally posted by: rocadelpunk
what happens if your cable goes out and you need to call 911?

You can still have a normal phone, and I believe 911 is a free call.
 

Beattie

Golden Member
Sep 6, 2001
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Originally posted by: rocadelpunk
what happens if your cable goes out and you need to call 911?

Then 911 wont work.

You can have a regular phone also though and 911 will always work with that even if you dont pay for service. Or a cell phone.

Call your cable company afterwards and complain.
 

azoomee

Golden Member
Jan 5, 2002
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Originally posted by: RossMAN
Which SunRocket plan are you going with?

I did the $199 for a year plan, figured it worked out to the lowest cost. When I called them with a few questions, they said that if I cancel, then I get a pro-rated refund on the $199 which sounded like a no-brainer to me then.
 

azoomee

Golden Member
Jan 5, 2002
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Originally posted by: rocadelpunk
what happens if your cable goes out and you need to call 911?

You use your cell phone -- since most of us have these now, having it go out (on the rare occasion) isn't a big issue in my book. Most cell towers have generator backup.

Also, I do have battery backup on my cable modem and computer.
 

sswingle

Diamond Member
Mar 2, 2000
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I saw an ad on Yahoo Mail to sign up for Vonage and get 1 month free.
Dunno if you knew about that one or not, but I thought I would share.
 

laketrout

Senior member
Mar 1, 2005
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Originally posted by: azoomee
Originally posted by: Reel
A little off-topic but...

Take a look at Sunrocket too. I just signed up with them and I am extremely pleased.

Sunrocket definitely has better pricing and "perks" but I heard about some outage issues that they've had sporatically. It was a little concerning.....

This doesn't seem to be an issue anymore. They have had very reliable service for me for the past few months and in the other big SR thread most people agree.
 

Wingznut

Elite Member
Dec 28, 1999
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Originally posted by: rocadelpunk
what happens if your cable goes out and you need to call 911?
What happens if your phone service goes out and you need to call 911?

 

azoomee

Golden Member
Jan 5, 2002
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Originally posted by: Wingznut
Originally posted by: rocadelpunk
what happens if your cable goes out and you need to call 911?
What happens if your phone service goes out and you need to call 911?

Do the same thing -- use your cell. I doubt you'll see outages very often, but there's always that possibility of having one.