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Volume Shadow Copy Service error: Failed resolving account

pollardhimself

Senior member
Im getting the error, everything works fine but its says it failed resolving account spsearch which is an account I created for sharepoint search. Any ideas one how to fix this, posted on technet no one had an answer



Code:
Log Name:      Application
Source:        VSS
Date:          6/23/2010 8:22:39 PM
Event ID:      8230
Task Category: None
Level:         Warning
Keywords:      Classic
User:          N/A
Computer:      PER510.CCI.WORK
Description:
Volume Shadow Copy Service error: Failed resolving account spsearch with status 1376. Check connection to domain controller and VssAccessControl registry key. 

Operation:
   Initializing Writer

Context:
   Writer Class Id: {4969d978-be47-48b0-b100-f328f07ac1e0}
   Writer Name: BITS Writer

Error-specific details:
   Error: NetLocalGroupGetMemebers(spsearch), 0x80070560, The specified local group does not exist.

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="VSS" />
    <EventID Qualifiers="0">8230</EventID>
    <Level>3</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2010-06-24T00:22:39.000000000Z" />
    <EventRecordID>29278</EventRecordID>
    <Channel>Application</Channel>
    <Computer>PER510.CCI.WORK</Computer>
    <Security />
  </System>
  <EventData>
    <Data>spsearch</Data>
    <Data>1376</Data>
    <Data>

Operation:
   Initializing Writer

Context:
   Writer Class Id: {4969d978-be47-48b0-b100-f328f07ac1e0}
   Writer Name: BITS Writer

Error-specific details:
   Error: NetLocalGroupGetMemebers(spsearch), 0x80070560, The specified local group does not exist.
</Data>
    <Binary>2D20436F64653A20534543534543524330303030313937322D2043616C6C3A20534543534543524330303030313735362D205049443A202030303030303434382D205449443A202030303030393131322D20434D443A2020433A5C57696E646F77735C73797374656D33325C737663686F73742E657865202D6B206E6574737663732020202020202D20557365723A204E616D653A204E5420415554484F524954595C53595354454D2C205349443A532D312D352D313820</Binary>
  </EventData>
</Event>
 
Does the spsearch account have admin rights on the domain? It needs to be a member of the local Administrators or Backup Operators group on the machine. If the account is a Domain Admin this will happen automatically. If not, check the local security on the machine to make sure you have placed spsearch in the appropriate groups.

Also, check this registry key to make sure the SPSEARCH account name is listed as a REG_DWORD entry with a value of (1) on the computer that is getting the errors:
\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VSS\VssAccessControl
 
Its a domain controller, and its server 2008 r2. I have added the account spsearch to the administrators group and backup operators. I also verified that the registry key has the account and a value of 1. Still no luck
 
Last edited:
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