Volume Shadow Copy Service error: Failed resolving account

Discussion in 'Operating Systems' started by pollardhimself, Jun 24, 2010.

  1. pollardhimself

    pollardhimself Senior member

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    Im getting the error, everything works fine but its says it failed resolving account spsearch which is an account I created for sharepoint search. Any ideas one how to fix this, posted on technet no one had an answer



    Code:
    Log Name:      Application
    Source:        VSS
    Date:          6/23/2010 8:22:39 PM
    Event ID:      8230
    Task Category: None
    Level:         Warning
    Keywords:      Classic
    User:          N/A
    Computer:      PER510.CCI.WORK
    Description:
    Volume Shadow Copy Service error: Failed resolving account spsearch with status 1376. Check connection to domain controller and VssAccessControl registry key. 
    
    Operation:
       Initializing Writer
    
    Context:
       Writer Class Id: {4969d978-be47-48b0-b100-f328f07ac1e0}
       Writer Name: BITS Writer
    
    Error-specific details:
       Error: NetLocalGroupGetMemebers(spsearch), 0x80070560, The specified local group does not exist.
    
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="VSS" />
        <EventID Qualifiers="0">8230</EventID>
        <Level>3</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2010-06-24T00:22:39.000000000Z" />
        <EventRecordID>29278</EventRecordID>
        <Channel>Application</Channel>
        <Computer>PER510.CCI.WORK</Computer>
        <Security />
      </System>
      <EventData>
        <Data>spsearch</Data>
        <Data>1376</Data>
        <Data>
    
    Operation:
       Initializing Writer
    
    Context:
       Writer Class Id: {4969d978-be47-48b0-b100-f328f07ac1e0}
       Writer Name: BITS Writer
    
    Error-specific details:
       Error: NetLocalGroupGetMemebers(spsearch), 0x80070560, The specified local group does not exist.
    </Data>
        <Binary>2D20436F64653A20534543534543524330303030313937322D2043616C6C3A20534543534543524330303030313735362D205049443A202030303030303434382D205449443A202030303030393131322D20434D443A2020433A5C57696E646F77735C73797374656D33325C737663686F73742E657865202D6B206E6574737663732020202020202D20557365723A204E616D653A204E5420415554484F524954595C53595354454D2C205349443A532D312D352D313820</Binary>
      </EventData>
    </Event>
     
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  3. Fardringle

    Fardringle Diamond Member

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    Does the spsearch account have admin rights on the domain? It needs to be a member of the local Administrators or Backup Operators group on the machine. If the account is a Domain Admin this will happen automatically. If not, check the local security on the machine to make sure you have placed spsearch in the appropriate groups.

    Also, check this registry key to make sure the SPSEARCH account name is listed as a REG_DWORD entry with a value of (1) on the computer that is getting the errors:
    \HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VSS\VssAccessControl
     
  4. pollardhimself

    pollardhimself Senior member

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    Its a domain controller, and its server 2008 r2. I have added the account spsearch to the administrators group and backup operators. I also verified that the registry key has the account and a value of 1. Still no luck
     
    #3 pollardhimself, Jun 24, 2010
    Last edited: Jun 24, 2010
  5. pollardhimself

    pollardhimself Senior member

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    Also tried change the account it uses in the registry same error with the new account
     
  6. pollardhimself

    pollardhimself Senior member

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