VOIP

[Jeff7181]

I have to do a group project for my Network Services and Integration class... my group chose VOIP as our topic and appointed me group leader. Our presentation has to be like a sales pitch, and cost is not to be taken into consideration.

We have 4 group members, and I'm trying to assign "jobs" for each of the others.

So far I have...

Implementation (Reliability, QoS, POTS integration)
Technical Info (Standards, Gateway providers)
Equipment (Cisco Unified Communications - server and client devices, infrastructure)
End User Impact (Training, Productivity)

Since they appointed me group leader, I'm going to take the easy one and cover End User Impact. I'm also going to assemble the written information and slides from each of the others into the final presentation that we submit, as well as be the main presenter.

I've never "lead" a group project before and I don't know much about VOIP. I think I'll do fine leading the group and presenting, but my main concern is that we cover all the bases. Have I missed any key points that should be addressed when pitching a VOIP solution to a small to medium business?

 

[Tarrant64]

It sucks that if the target is small to medium businesses that you would still have to leave price out the equation. A lot of options can be taken away or added because of price. With small to medium businesses sometimes it's price that makes the difference.

It looks like you have all the basics covered. I know of a couple companies that just need to know "How much, why you, how, why would we benefit." Looks like you have all that there.

 

[spidey07]

Throw project management in there (which is probably what you need to be doing). Don't forget messaging.

Also, there are ROI calculators out there for VOIP. It wins most of the times unless the person leasing your PBX gives it to you for free (it happens more than you think).

 

[Jeff7181]

Well, cost isn't supposed to be part of it, meaning... our group doesn't have to enter a bidding war. We can use the cost to operate a VOIP system as a selling point.