Hmm, in Hawaii they are excellent. I just recently switched over to Nextel because of the two-way capabilities. I had VStream for about two years. They were excellent in replacing my two broken phones that I broke on accident. Also the plan I had was 1000 anytime minutes meaning anytime day or night mon-sun, and 2000 weekend minutes starting from 11:59 pm Friday night all the way into Sunday night at 11:59 pm. Those 2000 weekend minutes were nationwide long distance minutes that I could use anywhere in the US. I never ever even came close to using 500 of those 2000. VStream rocked my socks, if you ask me.