Vista Sleep: Sometimes works, sometimes restarts

[Gerbil333]

After a month with Vista Business 64-bit, I'm about to go back to XP and sacrifice a portion of my 4GB of RAM, unless I can at least fix this:

When I hit "Sleep," Vista usually does as it is told. Within 2 seconds, the monitor, fans, hard drives, and PSU will shut off and the case's power LED will begin to blink.

About 1/5 times, though, the monitor and hard drives turn off, but the rest of the computer does not. The power LED stays solid and nothing happens. If I leave the computer and come back in the morning, I find that it has eventually restarted. According the system log, a "Code 41" error occurs about 5 minutes after I leave my office, which leads Vista to reboot.

I'm not alone in this problem. It's all over Google. However, I've found no solutions.


Asus P5K-E v1.02G (BIOS 0703)
Intel Core2Quad Q6600
Corsair 4GB TWINX4096-6400C5 G
Sapphire Radeon X1950 XT 256MB w/Zalman VF700-AlCu
Sound Blaster Audigy 2 ZS
Western Digital 74GB Raptor
Samsung 500GB HD501LJ SATA II
Samsung 20x DVD-RW
Lite-On 52x32x52x16 Combo Drive
Corsair MPSU-520HX, 520W ATX 2.2 PSU

Samsung 204BW, 20" Widescreen LCD
Logitech Elite keyboard (using PS/2)
Logitech MX518
HP 1018 Laser Printer
APC 750VA "BE750BB" UPS (USB connection for monitoring)

 

[JustaGeek]

Have you tried to disable (uncheck the box) "Allow this device to wake the computer" in the Device Manager for ALL the mice, keyboards and Network Adapters...?

You will be able to wake the computer with the "Power" switch.

Also, in the Network Adapters, "uncheck" 'Allow the computer to turn-off this device to save power", and disable all the "Wake-up" options under the "Advanced" tab of your Network Adapters.

Hope this helps.

 

[Gerbil333]

I need WOL and it's drastically easier to hit the spacebar than it is to reach down and push the power button on my tower, so no, I've tried none of that.

It all works in XP; I shouldn't have less functionality with Vista.

 

[JustaGeek]

How about disabling the other options (Mice, keyboards etc.).

Leave WOL as the only option to wake...

Even my USB mouse would wake my computer unexpectedly. With these disabled, it goes to "sleep", and wakes up with the "Power" switch only. In your case, it the WOL would be the only other option.

 

[bsobel]

Have you tried the SP1 RC?

 

[nerp]

What chipset/motherboard are we talking?

Standby modes have just as much to do with an OEM's implementation of something as the OS.

 

[Gerbil333]

Originally posted by: nerp
What chipset/motherboard are we talking?

Standby modes have just as much to do with an OEM's implementation of something as the OS.

Just added to the original post.

I have not tried SP1 RC. I don't have time to format again when the final SP arrives. Plus, I read a post somewhere else saying that didn't help.

 

[RichNY]

First, make sure S3 sleep is enabled in the BIOS (at least that's the way the setting is expressed in my Asus P5B-Deluxe MB), but either way, that's not what's causing the crash.

I had almost the exact same problem for many months. Have you updated your Creative sound card drivers to the latest version? I have an X-Fi, not an Audigy, but after updating my sound card drivers to new ones released by Creative back in November, I haven't seen the issue once. Sleep is 100% rock solid. Maybe Creative has a similar update out for the Audigy? By the way, the "release notes" for the driver listed nothing about sleep enhancements.

One last thing - I'm sure you've already done this, but apply all of those Performance & Reliability hotfixes that have come out over the past year from Microsoft. They help, too, I think.

Good luck!

 

[Gerbil333]

S3 is enabled. That was one of the first things I did when I built the computer last month. Since I was moving to a new OS platform, I had no option but to download all of the latest drivers.

All updates/patches are installed as well.

By the way, it has gone to sleep perfectly the last two evenings.

 

[RichNY]

If it's really driving you nuts, it might help to remove the sound card and try running with onboard audio for a little while and see if the problem goes away completely. I know that isn't a good solution (after all, you have a separate sound card for a reason!), but at least it might at least narrow the troubleshooting. I only suggest it because my symptoms were so similar and the latest Audigy driver for Vista is from March 07 and the problem wasn't solved for X-Fi sound cards until the November release of drivers.

Hope this helps a bit, anyway.

 

[bsobel]

Originally posted by: Gerbil333

Originally posted by: nerp
What chipset/motherboard are we talking?

Standby modes have just as much to do with an OEM's implementation of something as the OS.

Just added to the original post.

I have not tried SP1 RC. I don't have time to format again when the final SP arrives. Plus, I read a post somewhere else saying that didn't help.

FYI The RC is uninstallable, you wont need to format to try it. Now if it doesnt sound related I wouldnt bother, but just so you know you have the option.

 

[BD2003]

Are you overclocking?

I've found that there is usually a pretty significant difference between the level to which your desktop will be stable, and the level to which you can sleep/resume successfully 100% of the time.

I could have a stable desktop running call of duty all day at 2.8ghz, but it needs to be down to 2.5ghz in order to reliably sleep/resume. Likewise, my HTPC can stably run at 2.4ghz, but anything more than 2.1ghz and I can't rely on on it to actually resume.

In both cases, sometimes it BSODs, sometimes it just doesnt wake (lights come on, but nothing happens).

If not, the second solution:

Creative cards have always been AWFUL at sharing IRQs. Look in the device manager and see if your card is sharing any IRQs. If it is, try moving it to another slot, or otherwise reassign it so it has it's own IRQ. I had the exact same problem on my desktop until I figured this one out - once I did, it was rock solid.

 

[Gerbil333]

I don't overclock. The machine is used primarily for business, PCB prototyping (mostly CAD/CAM work and some 3D rendering), video editing, and light gaming. I can't have instability. It's Prime95 stable (over 24 hours) and I've had no crashes.

Originally posted by: bsobel
FYI The RC is uninstallable, you wont need to format to try it. Now if it doesnt sound related I wouldnt bother, but just so you know you have the option.

Interesting. I'll still wait for the official release to be on the safe side.