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VisionTek no longer produces 4850 cards?

VirtualLarry

VirtualLarry

No Lifer
just checked bestbuy.com, and newegg.com, and no VisionTek 4850s to be found anywhere.

What's up with that? What will happen to my "lifetime" warranty?
 
^^ it would be helpful to know WHO will be providing the new card or whatever product it is. :thumbsup:
 
Lifetimee is sometimes defined as useful product life. Some shady MFRs will word their guarantee to mean usable life (meaning you're SOL). These are pretty rare now, to my knowledge.

More commonly, lifetime is defined as lifetime, but replacement with a current rough equivalent.

I've never sent a video card back, but I did send a stick of "lifetime guarantee" PC133 back once. They didn't make that anymore, so they sent me a stick of PC2700 DDR. For my needs this was actually a useful upgrade. For some people this would be of less use.
 
They may still have some refurb units just for warranty purposes that are not for sale. Otherwise bitch to a manager until they shut you up with a replacement 4870. 😉

*edit - By the way, I know you haven't gotten to the end of this RMA yet, but so far how has VisionTek treated you? We all know how decent some of the Nvidia board makers are, there doesn't seem to be as much info on the AMD side in regards to how responsive and decent a companies technical support and RAM service is. Just curious.
 
To clarify, I'm not looking to RMA just yet. In fact my four HD4850s are still sitting in their boxes. I was just concerned if VisionTek's "lifetime" warranty was like PNY (I think it was), in which case "lifetime" refers to the market lifetime of the card, and after they stop making the card your SOL.
 
Originally posted by: VirtualLarry
To clarify, I'm not looking to RMA just yet. In fact my four HD4850s are still sitting in their boxes. I was just concerned if VisionTek's "lifetime" warranty was like PNY (I think it was), in which case "lifetime" refers to the market lifetime of the card, and after they stop making the card your SOL.
Click to expand...

You don't have anything to worry about:

Limited Lifetime Warranty

Products Covered:
ATI Based Retail Packaged ?VisionTek? or ?VisionTek Xtasy? Brand 3D Graphics Accelerators except those covered under other VisionTek Warranty Policies

VisionTek Products LLC, (?VisionTek?) is pleased to warrant to the original purchaser (?Warrantee?) of the graphics card (?Product?), that the product will be free from manufacturing defects in material or workmanship for the lifetime of ownership of the product when given normal and proper usage.
Click to expand...
VisionTek reserves the right to replace any defective VisionTek product with an equivalent or superior product at VisionTek?s sole discretion. Such replacement product may be a remanufactured product or manufactured using remanufactured components at VisionTek?s option. The repaired or replaced product will be covered by the same warranty as the original product.
Click to expand...

http://www.visiontek.com/teksu.../limited_warranty.html

So not only is your original card covered for the lifetime of ownership, but if you need to RMA it the replacement card you receive will also be covered for life. And if they no longer produce that particular card, you should receive one at least as good as the one you sent in.
 
Originally posted by: Creig
Originally posted by: VirtualLarry
To clarify, I'm not looking to RMA just yet. In fact my four HD4850s are still sitting in their boxes. I was just concerned if VisionTek's "lifetime" warranty was like PNY (I think it was), in which case "lifetime" refers to the market lifetime of the card, and after they stop making the card your SOL.
Click to expand...

You don't have anything to worry about:

Limited Lifetime Warranty

Products Covered:
ATI Based Retail Packaged ?VisionTek? or ?VisionTek Xtasy? Brand 3D Graphics Accelerators except those covered under other VisionTek Warranty Policies

VisionTek Products LLC, (?VisionTek?) is pleased to warrant to the original purchaser (?Warrantee?) of the graphics card (?Product?), that the product will be free from manufacturing defects in material or workmanship for the lifetime of ownership of the product when given normal and proper usage.
Click to expand...
VisionTek reserves the right to replace any defective VisionTek product with an equivalent or superior product at VisionTek?s sole discretion. Such replacement product may be a remanufactured product or manufactured using remanufactured components at VisionTek?s option. The repaired or replaced product will be covered by the same warranty as the original product.
Click to expand...

http://www.visiontek.com/teksu.../limited_warranty.html

So not only is your original card covered for the lifetime of ownership, but if you need to RMA it the replacement card you receive will also be covered for life. And if they no longer product that particular card, you should receive one at least as good as the one you sent in.
Click to expand...

sounds like visiontek has an excellent warranty
 
Larry, just to give you an idea of how good visiontek's warranty is.......

We just sent an XFX Geforce 7900GS 256MB card in for warranty 2 weeks ago and received a Geforce 9600GSO 1GB new card instead.

Not bad? 😀
 
Originally posted by: Scholzpdx
You'll be fine. You would get a better card if they don't make the one you have. Free upgrade 🙂
Click to expand...

Hopefully Visiontek won't try to pull a quick one and upgrade any dead 4850 to a "newer" 4830 😀
 
Originally posted by: Ocguy31
Originally posted by: Canai
Visiontek is the only ATi card maker I'd ever buy from 🙂
Click to expand...

If I went ATi, it would be Visiontek or XFX only. :thumbsup:
Click to expand...

I've had 6 Sapphire cards with no problems at all. My powercolor x1550 is the only card to have anything wrong with it. It actually just had wrong specs listed. IT said 256mb 128-bit DDR2, when it was only 256mb with a 32-bit data bus.

Who the hell came up with that shitty card?
 
Originally posted by: Jabbernyx
Originally posted by: daveybrat
We just sent an XFX Geforce 7900GS 256MB card in for warranty 2 weeks ago and received a Geforce 9600GSO 1GB new card instead.
Click to expand...
Whoa! :shocked:
Click to expand...

I RMA'd an XFX 7900 GT a year ago, and got an 8600 GTS back. 🙁
 
Originally posted by: Zap
Originally posted by: Jabbernyx
Originally posted by: daveybrat
We just sent an XFX Geforce 7900GS 256MB card in for warranty 2 weeks ago and received a Geforce 9600GSO 1GB new card instead.
Click to expand...
Whoa! :shocked:
Click to expand...

I RMA'd an XFX 7900 GT a year ago, and got an 8600 GTS back. 🙁
Click to expand...

Makes you feel like it would have been better to spend you $$$ on a crappy card versus the shipping to send the 7900gt back...LOL. What does a 8600 go for, like 30$> AR or about that slightly used? 🙂
 
Originally posted by: daveybrat
Larry, just to give you an idea of how good visiontek's warranty is.......

We just sent an XFX Geforce 7900GS 256MB card in for warranty 2 weeks ago and received a Geforce 9600GSO 1GB new card instead.

Not bad? 😀
Click to expand...

Nice upgrade. But what does sending in an XFX card have to do with Visiontek's warranty?
 
They will send you a comparable current gen card if its several years down the road. It will almost assuredly be a refurbished one regardless what you get, so get loud if they send you one that looks like its had a hard life. That's what I'm doing with EVGA right now (so far to no avail).
 
Originally posted by: VirtualLarry
To clarify, I'm not looking to RMA just yet. In fact my four HD4850s are still sitting in their boxes. I was just concerned if VisionTek's "lifetime" warranty was like PNY (I think it was), in which case "lifetime" refers to the market lifetime of the card, and after they stop making the card your SOL.
Click to expand...

be sure to register to get your lifetime warranty. A painful lesson my brother learned.

granted I am not sure if visiontek is the same way about it
 
Originally posted by: Concillian
Lifetimee is sometimes defined as useful product life. Some shady MFRs will word their guarantee to mean usable life (meaning you're SOL). These are pretty rare now, to my knowledge.
Click to expand...
Most limited lifetime product warranties have always and continue to mean active or useful market life. The "as long as the purchaser owns the product or remains living" warranties are the exception.

Should be fairly obvious, since warranties cover a product, not a human.
 
Originally posted by: bluemax
Visiontek refused to cover my Radeon 2600Pro AGP because I didn't have a receipt. Is this normal? 🙁
Click to expand...

Probably. Just to ensure you are the original owner.


Originally posted by: bluemax
believing a statement of lifetime warranty goes beyond naive!
Click to expand...

Well, it's right there in black and white.
 
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