Viewsonic RMA help

[implicit1]

I recently needed to RMA my monitor because it just didn't turn on anymore. I got the replacement back and it has a dead pixel, and of course they won't take it back with just one dead pixel. (even if it is yelloww and right in the middle of the monitor...)

My question is, I was thinking of doing an advance RMA on the replacement and sending back the monitor with 1 dead pixel. What will they do if they get back a perfectly working monitor with just a dead pixel? I hate to do it, but this thing really really bugs me (It's Yellow!)...

 

[Cerb]

have you tried the Q-tip or pen-in-a-zip-lock-bag rubbing method around the pixel?

 

[implicit1]

Yeah, I tried that but nothing. Still there, and as bright (yellow) as ever 😉

 

[Viper96720]

Why ask here and not ask Viewsonic? We can't do anything about it. Tell them you got a dead pixel right in the middle of your screen and it's annoying.

 

[implicit1]

I did, they said I couldn't RMA it. I'm just wonder if I do RMA it and they receive a good monitor back, if they'll do anything about it.

 

[Rankor]

They'll probably send it back to you.