Video store says I did not take a movie back - and I did. What to do?

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episodic

episodic

Lifer
Feb 7, 2004
11,088
2
81
I rented the movie and returned it.

Now weeks later they say I did not.

They are talking 'theft' and other things and seem unreasonable. I'm not about to pay for something I don't owe.

What to do?
 
M

MX2

Lifer
Apr 11, 2004
18,651
1
0
Which video store? I suppose the burden of proof would fall somewhere. This would suck. Good luck
 
M

Minjin

Platinum Member
Jan 18, 2003
2,208
1
81
When they say "No, you didn't", you say "Yes, I did". Repeat as needed...

Mark
 
episodic

episodic

Lifer
Feb 7, 2004
11,088
2
81
They are saying I owe it, and that eventually they report it to the law. They already tried to charge my credit card (but I had cancelled that one that I used when I signed up).
 
SKORPI0

SKORPI0

Lifer
Jan 18, 2000
18,500
2,426
136
How did you return it? Drop box or counter> I always return in the counter and let them scan it in. Same thig with the library.
 
episodic

episodic

Lifer
Feb 7, 2004
11,088
2
81
Originally posted by: SKORPI0
How did you return it? Drop box or counter> I always return in the counter and let them scan it in. Same thig with the library.
Click to expand...

Drop box, as I have done for years.
 
S

Schfifty Five

Lifer
Oct 20, 2005
10,978
44
91
If this is like Blockbuster, then just keep bitching at them and speaking to manager and eventually they will take it off.

However, if this is a smaller owned video store...i'm not sure, but just do the same thing.
 
M

MX2

Lifer
Apr 11, 2004
18,651
1
0
Originally posted by: episodic
Originally posted by: SKORPI0
How did you return it? Drop box or counter> I always return in the counter and let them scan it in. Same thig with the library.
Click to expand...

Drop box, as I have done for years.
Click to expand...

You are SOL pal.
 
episodic

episodic

Lifer
Feb 7, 2004
11,088
2
81
What I don't understand is how they can report me to the law? I reported once that I knew who broke into my house and the cops told me 'if you didn't see it you can't prove it'. Should this not have the same standard of proof?
 
episodic

episodic

Lifer
Feb 7, 2004
11,088
2
81
Originally posted by: MX2times
Originally posted by: episodic
Originally posted by: SKORPI0
How did you return it? Drop box or counter> I always return in the counter and let them scan it in. Same thig with the library.
Click to expand...

Drop box, as I have done for years.
Click to expand...

You are SOL pal.
Click to expand...

I refuse to pay something I did not do. Any lawyers in the house?
 
M

MX2

Lifer
Apr 11, 2004
18,651
1
0
Originally posted by: episodic
What I don't understand is how they can report me to the law? I reported once that I knew who broke into my house and the cops told me 'if you didn't see it you can't prove it'. Should this not have the same standard of proof?
Click to expand...

Yup, they didnt see you return it...you are SOL
 
M

myrcgarage

Senior member
Feb 2, 2005
360
0
0
One time, same thing happened to me. I told them I returned the video and I was extremely pissed because they said I didn't return it but I DID. I suspect somebody(employee) at the store took it after it was returned. Anyway, I refused to pay for the full price(they wanted to charge me retail price for that movie). I talked and talked and talked and yelled. At the end, they gave up and didn't charge me anything.
 
episodic

episodic

Lifer
Feb 7, 2004
11,088
2
81
Originally posted by: MX2times
Originally posted by: episodic
What I don't understand is how they can report me to the law? I reported once that I knew who broke into my house and the cops told me 'if you didn't see it you can't prove it'. Should this not have the same standard of proof?
Click to expand...

Yup, they didnt see you return it...you are SOL
Click to expand...

They did not 'not' see me return it either.
 
S

spidey07

No Lifer
Aug 4, 2000
65,469
5
76
Sue them for emotional discomfort and financial duress.

They'll take that charge off pretty quick.

 
M

mrchan

Diamond Member
May 18, 2000
3,123
0
0
Just find a new video store. They probably won't do anything about it. At worst they send it to a collection agency.
 
rh71

rh71

No Lifer
Aug 28, 2001
52,844
1,049
126
Originally posted by: Schfifty Five
If this is like Blockbuster, then just keep bitching at them and speaking to manager and eventually they will take it off.

However, if this is a smaller owned video store...i'm not sure, but just do the same thing.
Click to expand...
yeah blockbuster is good about that... they believed me after I said it straight up to them (I was just being honest)... they took it off.

Is this a mom & pop store or what ?
 
M

MX2

Lifer
Apr 11, 2004
18,651
1
0
Originally posted by: arcenite
Tell them to prove you didn't take it back.
Click to expand...

Thast not going to work. All they have to do is show in their records it was never returned.
 
S

SleepWalkerX

Platinum Member
Jun 29, 2004
2,649
0
0
You have to go look for the movie on the shelf and hope there's not a lot of them. Then pick it up and ask them to scan it. That's what I had to do with my library books. I wish I could sue them into getting their act together whenever this happens..
 
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