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USB Not Working

L

LT4CAMSS

Member
Hello and God Bless.

I recently bought a new case and the parts being placed in it were coming from my other case. To make everything easy, I obviously removed all of the cables from everything and put them into the new case as if I was assembling a new system. When everything was back up and running, I tried to get my (Microsoft) Wireless Bluetooth Keyboard and Mouse to run, but for some wack reason I had to go through the whole process of discovery and setting it up. This required plugging in an existing set (old keyboard and mouse) to do so. The existing set was PS/2. I went ahead w/ the whole procedure and I actually had the Bluetooth keboard working. Then for some reason I had to restart and when I got back to the desktop, the Bluetooth keyboard was not working. I tried pulling the USB receiver out and plugging it back in; nothing worked. It didn't even make that default sound you would usually hear when plugging something in/out. I tried plugging other USB peripherals in like my wireless gaming pad and also my UBS receiver for SD Memory; nothing worked. I uninstalled the USB Hub by going to the Windows Hardware Profiles and when restarting the USB Root Hub was picked up again but nothing works yet. I am out of ideas. I am also not able to get my secondary USB ports to work on the case. I have the cable in the case attached to the two sets of USB pins on the mobo and nothing is happening. I would appreciate and help/feedback on this issue. Is it possible this thing is just screwed? It seems highly unlikely. Thanks.


Don
 
When installing USB devices the following is recommended.
Install the drivers 1st and then the devices...do not have the devices plugged in when installing the Drivers.
Also make sure that USB is enabled in the BIOS

 
LED:

Thanks for responding. I tried what you recommended. It seems previously something must have been plugged in during installation but not this time. The USB ports work...my Saitek gaming controller and my USB SD Memory reader. The only problem is my MS Wireless Bluetooth KB+Mouse. I tried redoing the installation and nothing worked. I tried new batteries and that didn't work either. Would you happen to have any ideas on how to get this to work? Thanks again for your help.


Don
 
I'm assuming you tried a different port? I recently ran into a USB problem where a printer would not work no matter what. The only fix was to remove all of the drivers AND switch ports.
 
Nucleus: Thanks for replying. I tried talkin to MS tech support cats...that didn't do anythin to help. I tried removing drivers and switchin to the other port and that didn't work either. I just don't get it. The mouse and keyboard seem to be working themselves (e.g. Mouse lights up) BUT there seems to be no connection from the two to the hub b/c when trying to make a connection through the software, it says no bluetooth device is being picked up.

If anyone has any suggestions, please reply. Thank you.
 
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