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UPS= "undelivered package service"

BUTCH1

Lifer
So I'm expecting a package from Newegg today, was home after a Dr's appt. by 10 AM. Sitting in my living room waiting for the damm truck and now it's 4:30 so I check UPS's tracking site, "need address info so package can be delivered" and my street and house# are deleted from the top of the page..huh? I contact UPS who relayed my concerns to a local rep, "he couldn't find you house", now mind you I have "3 numbers next to the front door AND "2 numbers on my mail box at the street. Rep. calls me back@ 7:00, "sorry you won't get your package today", I proceeded to tell her the driver is a F-ing lying POS, a fucking 5 year-old could find my street and house. It's a shame with unemployment so high UPS has to hire lazy fucking dirtbags who could give a rats ass about anyone's package..
 
I hope it's not something fragile, because now that you cussed out the CSR, the driver is going to toss your package out of a moving truck.
 
I left out the cuss words talking to the CSR but let her know that the driver just blew my delivery off, also reminded her that it's asshole drivers like this that make her job 10X harder..
 
Originally posted by: vrbaba
Delayed by a day. Get over it.

Wait, you will after a week.

Delays happen but this was "I'm blowing off this delivery cause it's out of my way and faking I could not find his house", that's what pisses me off.
 
you're making assumptions

our house is out of the way and the UPS guy has been here two days in a row

I have another package that should be here tomorrow as well
 
Originally posted by: CRXican
you're making assumptions

our house is out of the way and the UPS guy has been here two days in a row

I have another package that should be here tomorrow as well

That might be correct -but- I sat in a sofa (I'm good at this) that faces the street and not a single UPS truck rolled buy all day. My street is one turn off a major (RT 400) artery and is easy to find. You would also think, with all the technology available today (GPS,ect.) that a UPS driver would have something to fall back on if he/she didn't know the area..
 
Originally posted by: BUTCH1
So I'm expecting a package from Newegg today, was home after a Dr's appt. by 10 AM. Sitting in my living room waiting for the damm truck and now it's 4:30 so I check UPS's tracking site, "need address info so package can be delivered" and my street and house# are deleted from the top of the page..huh? I contact UPS who relayed my concerns to a local rep, "he couldn't find you house", now mind you I have "3 numbers next to the front door AND "2 numbers on my mail box at the street. Rep. calls me back@ 7:00, "sorry you won't get your package today", I proceeded to tell her the driver is a F-ing lying POS, a fucking 5 year-old could find my street and house. It's a shame with unemployment so high UPS has to hire lazy fucking dirtbags who could give a rats ass about anyone's package..

why the fuck do you have so many address numbers on your house? Is your mailbox also laying on the ground in the swale and the front of your home covered with weeds and trees.

Chances are the 'box' has a numbering problem though.
 
my old man is restoring an old car, and he gets packages through the same delivery company all the time. He usually has some food and a cold drink ready for the drivers.
 
Originally posted by: alkemyst
Originally posted by: BUTCH1
So I'm expecting a package from Newegg today, was home after a Dr's appt. by 10 AM. Sitting in my living room waiting for the damm truck and now it's 4:30 so I check UPS's tracking site, "need address info so package can be delivered" and my street and house# are deleted from the top of the page..huh? I contact UPS who relayed my concerns to a local rep, "he couldn't find you house", now mind you I have "3 numbers next to the front door AND "2 numbers on my mail box at the street. Rep. calls me back@ 7:00, "sorry you won't get your package today", I proceeded to tell her the driver is a F-ing lying POS, a fucking 5 year-old could find my street and house. It's a shame with unemployment so high UPS has to hire lazy fucking dirtbags who could give a rats ass about anyone's package..

why the fuck do you have so many address numbers on your house? Is your mailbox also laying on the ground in the swale and the front of your home covered with weeds and trees.

Chances are the 'box' has a numbering problem though.

How the fuck can't you understand this, the mailbox has my street address "509" and the house has the same numbers "509" on it as well. Ever seen this before?, it's quite common you know, makes it really easy for anyone to tell where "509" is!. No the mail box is 1 year old and sitting atop a concrete perch..
 
if you needed it by a certain date you should have shelled out for that service. If not you're at their mercy
 
There has got to be a forum for UPS drivers. Someone find it because I want the other side of this story.
 
Originally posted by: slsmnaz
if you needed it by a certain date you should have shelled out for that service. If not you're at their mercy

That is true, a co-worker had 4 packages coming from UPS, he lives on the second floor of an apt. bld. Driver twice just drove buy while he was waiting and put "customer unavailable" and did not deliver. Guess he didn't want to deal with hauling 4 18lb packages up the steps despite the fact THAT'S WHAT HE'S PAID TO DO!..I should not that Fed-ex express has been perfect for me no problems ever..
 
Meh....one time I tracked a package from it's point of origin, all the way to the distribution center that UPS has in Mesquite, TX. Once it hits there, it's usually delivered here the next day (sometimes same day). When it didn't arrive the next day, I tracked it again, and saw where they'd sent it to New Orleans, realized their error, and sent it back to Mesquite......from where it was finally forwarded here, and I received it the following day.

I e-mailed UPS and asked them why I had to wait an extra day, and would they be willing to refund my shipping, since it was their screwup that caused the delay. Their response was that since ground shipping is guaranteed in 3 to 7 days, and since the delivery fell within that window, that they didn't owe anyone anything, have a nice day! Chances are, if you complained, you'd get the same answer, Butch1.


Sadly, around here, UPS drivers rock, compared to some of the morons that Fedex hires. One time I paid extra for Fedex 2 day delivery, which is delivered by a different driver/truck around here, than the driver that handles their ground deliveries. When I got home, I tracked it, and it showed delayed because no one was home. Problem is, I live in a gated apartment complex, and the call box at the gate has clear instructions for delivery drivers (like fedex or ups) on how to ring the office for entry. They've also received instructions that if the tenant isn't home, that the office folks can and will sign for packages, and hold them for the tenant (but the driver is still supposed to leave a notice on the tenant's door). This is a system that has worked well here for YEARS.......and yet one new driver couldn't follow directions, couldn't figure out how to ring the office from the gate, so decided that I wasn't home and was therefore unavailable for delivery.

Fortunately, the ground driver delivered it the next day, since he didn't have his head up his butt, like the girl on the 2-day delivery truck. :roll:
 
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