thescreensavers
Diamond Member
- Aug 3, 2005
- 9,916
- 2
- 81
UPS tracking is a marketing tool. It sells a false sense of security in letting you track the progress of your shipment. But knowing what the screen says doesn't mean you can actually do anything about it when the idiots drive right past your house and keep going.
Ever read the disclaimer you have to agree to to track a package?
Ever read the disclaimer you have to agree to to track a package?
Hmm....your understanding skills are not that good...
Package ARRIVED at San Pablo: 6:31AM
Package DEPARTED from San Pablo to Oakland: 11:22PM
Package ARRIVED at Oakland: 12:13AM
There is NO TRAIN STATION near the UPS service center in Oakland. (If they were to use TRAIN, it would still take ~30min TRUCK time from the Nearest Train station to the UPS Center). TRUCK TIME from San Pablo, CA to Oakland, CA is ~25-30min MAX.
I get Packages with UPS all the time, and the normal time TRANSIT time (on UPS website) between San Pablo to Oakland is ~30-45min
EDIT: Give me couple of minutes so that I can post SCREENSHOT of another GROUND package that arrived at Oakland at 12:08 AM last night and was delivered today. (Both packages have Same shipping address)
Link to a Different Ground Package that arrived at the same Center 5 minutes before
So is it the principal of the matter that UPS lied to you, or you just pissed that your package is late?
EDIT: Looking at tracking #2. Short hop local delivery. Didn't pass through the train yard for sure. So I am inclined to believe that there was a train problem. And I bet that UPS has some kind of exception for this in their guarantee.
EDIT: Looking at tracking #2. Short hop local delivery. Didn't pass through the train yard for sure. So I am inclined to believe that there was a train problem. And I bet that UPS has some kind of exception for this in their guarantee.
Yes you just got PWNED
"The guarantee does not apply to UPS shipments that are delayed due to causes beyond UPS?s
control, including but not limited to, the following: the unavailability or refusal of a person to
accept delivery of the shipment; acts of God; acts of public authorities acting with actual or
apparent authority; acts or omissions of customs or similar authorities; insufficient information
provided by a customer; Hazardous Materials packages improperly offered for transport; the
application of security regulations imposed by the government, or otherwise applicable to the
shipment; riots, strikes or other labor disputes; civil unrest; disruptions in air or ground
transportation networks; and natural disasters"
Do you still need to be EXPLAINED that the TRAIN Problem had NOTHING to do with this SHIPMENT ?
See my link to my 2nd package that was delivered today. Both Packages arrived at OAKLAND from SAN PABLO within 5 minutes of each other.
BTW, your POINT was that UPS GROUND DOESNT have any GUARANTEED delivery day, which I have proved that they do have.
IHateMyJob2004
Lifer
- Sep 29, 2004
- 18,656
- 68
- 91
I didn't bother reading the whole thing, but you guys said ups are liars cuz "they dont have railroads." I am sorry to break it to you but UPS does have other means of transporting trailers other than trucks... yes they do use railroads.
Do you need a bottle and a blanket? GROW THE FVCK UP.
It's a GD package.
You apparently don't realize that the times are NOT ALWAYS RIGHT. I've signed for packages before and had them not end up on the system for hours. Until the driver links back up to the system the time changes. You're replying solely on the information on that webpage instead of being a FREAKING ADULT, calling and fixing the situation.
"UPS doesn't own any railroads"
Learn to read. He said they don't OWN the railways. It's beyond their control.
Just accept it that you were WRONG and got Pwned. Now stop putting the blame on me...
Btw, I did CALL them and REQUESTED if I could go and PICK up the package myself ~30 min before I started this thread. The CSR assured that I would be receiving a call from someone within 1 hour. NO CALL AS OF YET (6:42PM Pacific Time)
Wait, you called at 5:40PM PST, posted this thread 30 mins later and it's just now the time they said they'd call? Please explain why you felt the need to post this. Honestly.
Also noted they have late delivery, which they still have time to deliver???
Did you try to call back? I mean it's not like it's their busiest time of year or anything.
It is your fault for posting this and acting like a spoiled rotten 3 yr old brat. Grow up and deal with it. Do you really think ATOT cares about your non-late package? Get a freaking blog and stfu. Ok?
EDIT: Whats the tracking number? I'd be interested to see if it shows up tonight and if you're whinning about nothing.
I called them ~30 min before this thread...so I called them at ~4:40PM PST
(need math /time calculation classes ? )The tracking shows that it is NOT even "OUT FOR DELIVERY". Do you still think that they will deliver it (it is ~7:10PM PST here now)
I posted on ATOT regarding on how UPS sucks (two packages arriving at the Local center within 5 minutes of each other yet one gets delivered while UPS makes an "illogical" excuse for the other). You were the one who is taking it personally on me....
BTW, UPS also has that Stupid policy where they will NOT allow pickup from their center unless Delivery has been attempted atleast once.
Uhm....your second link shows that the second package came from a totally different location to Oakland. How is it relevant?
Originally posted by: gsethi
I called them ~30 min before this thread...so I called them at ~4:40PM PST
This thread says
Topic Title: UPS Sucks
Topic Summary: Proof Inside w/ PIC
Created On: 12/19/2006 08:10 PM
I assumed that was CENTRAL time. It appears that it must be Eastern. I don't need time classes, the timestamp for the post appears to be in a different timezone.
jackass.
What's the tracking number? It doesn't show addresses, so you shouldn't have a problem providing it.
I've had packages go from "Arrived" to "Delivered". Ground a lot of times doesn't say "out for delivery".
All carriers suck. That's a fact of life.
Do you also hate FedEx because they misroute cards?
Either way, it's still the same day as the delivery day, but you're already posting to trash UPS. Grow up is the point I was trying to make.
They both passed through the SAN PABLO, CA UPS center towards oakland.
2nd package arrived late at San Pablo while still gets delivered.
1st package arrived earlier at San Pablo and gets the "TRAIN PROBLEM" delay
nope, the package never left the OAKLAND UPS Service center.
Originally posted by: LikeLinus
Originally posted by: gsethi
I called them ~30 min before this thread...so I called them at ~4:40PM PST
This thread says
Topic Title: UPS Sucks
Topic Summary: Proof Inside w/ PIC
Created On: 12/19/2006 08:10 PM
I assumed that was CENTRAL time. It appears that it must be Eastern. I don't need time classes, the timestamp for the post appears to be in a different timezone.
jackass.
What's the tracking number? It doesn't show addresses, so you shouldn't have a problem providing it.
I've had packages go from "Arrived" to "Delivered". Ground a lot of times doesn't say "out for delivery".
All carriers suck. That's a fact of life.
Do you also hate FedEx because they misroute cards?
Either way, it's still the same day as the delivery day, but you're already posting to trash UPS. Grow up is the point I was trying to make.
Regarding the time, yes, you do need Calculation/time zone classes
. If it is showing 8:10PM for you and you assumed that was Central time, you know whose wrong there. (Thread created at 5:10PM PST = 7:10PM Central) Even the PIC shows time as 8:00 EST yet you still assumed Central ?? Before calling me a jackass, again re-read and try to understand the problem. First you CLAIMED that UPS GROUND doesnt has Guaranteed delivery day/date and when I PROVED that you were WRONG, you are calling me a jackass and grow up (and moving away from the main issue). Dont we clearly know whose who ?
Misrouting by carriers and problems is a different story. UPS mentioned "TRAIN PROBLEM" while this package has NOTHING to do with Train. You fail to understand the underlying problem
Package arrived at ~6AM in the morning at the San Pablo center. San Pablo -> Oakland center is ~30min DRIVING time (NO TRAIN required). Even if the Train problem was there, This package reached the OAKLAND center ON-TIME yet UPS failed to deliver it. (while the other package that reached OAKLAND center ~5min before from the same San Pablo center is Delivered).
Also, the DELIVERY address is a BUSINESS ADDRESS and I think that most carriers are supposed to deliver at businesses before 5PM local time (or is it 6:00pm ??).
Tracking Number is: 1Z 280 770 03 2613 502 7 (package still not delivered or left the Oakland service center as of 10:05PM PST).
I think by now you should understand the problem unless you "NEED" to grow up ?
Why do I get the feeling you work for UPS (or a company associated with UPS ?)
Originally posted by: gsethi
Regarding the time, yes, you do need Calculation/time zone classes
Before calling me a jackass, again re-read and try to understand the problem. First you CLAIMED that UPS GROUND doesnt has Guaranteed delivery day/date and when I PROVED that you were WRONG, you are calling me a jackass and grow up (and moving away from the main issue). Dont we clearly know whose who ?
Misrouting by carriers and problems is a different story. UPS mentioned "TRAIN PROBLEM" while this package has NOTHING to do with Train. You fail to understand the underlying problem
Package arrived at ~6AM in the morning at the San Pablo center. San Pablo -> Oakland center is ~30min DRIVING time (NO TRAIN required). Even if the Train problem was there, This package reached the OAKLAND center ON-TIME yet UPS failed to deliver it. (while the other package that reached OAKLAND center ~5min before from the same San Pablo center is Delivered).
Also, the DELIVERY address is a BUSINESS ADDRESS and I think that most carriers are supposed to deliver at businesses before 5PM local time (or is it 6:00pm ??).
Tracking Number is: 1Z 280 770 03 2613 502 7 (package still not delivered or left the Oakland service center as of 10:05PM PST).
I think by now you should understand the problem unless you "NEED" to grow up ?
Why do I get the feeling you work for UPS (or a company associated with UPS ?)
First of all, if you handle a minor inconvenience like this, I don't want to know how you handle a REAL problem.
On to my point. Why do you assume a "mechanical train" is a train that goes on railroad tracks? I have never heard a railroad train called a "mechanical train." I'd be willing to bet it is some type of conveyor type thing in their sorting facility that broke down, holding your package hostage (because it doesn't like you), hence the delay from 6am to 11pm. If you notice, the delay was while the package was at San Pablo. And what do you know... It takes just under an hour to go from San Pablo to Oakland, which is close enoguh to your 30 minute drive time claim...
As for why being 5 minutes later than your other package caused it to miss going out for delivery, who knows? But I bet you it will be delivered tomorrow, so quit your bitching already...
I find it hilarious that you have no idea how UPS works (neither do I, I might add), yet you think they are going to spend time coming up with imaginary excuses for delays.
Oh yeah, and UPS doesn't like you.
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