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UPS Sucks :(
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I just claimed that UPS sucks and how they used an excuse to avoid delivery of a package today. Then other people on ATOT JUMPED in and claimed that "UPS GROUND" doesnt guarantee a delivery day/date. When I proved them wrong, I got called a "jackass". Also, it was one of them who mentioned that Transportation problems are exempted from UPS Guarantee.
Now, if the mechanical train is NOT a transportation device and is something of conveyor type in a sorting facility, then it SHOULDNT come under the Delivery day Guarantee exception, right ?
Again, all i am saying is that UPS sucks. Yes, I will most probably get my package tomorrow but then, what is the Use of DELIVERY DAY GUARANTEE marketing by UPS ?? First they guaranteed a package to be delivered on a certain date and they mess up and come up with an excuse... 🙁
oh btw, I did receive a call from someone at UPS who said he would track down my package and check with the delivery truck guy and get back to me in 10 min. couple of hours have passed now and no callback 🙁 I guess he failed to notice that the package was never on the truck...
bah...enough ranting 😛
LMAO yoyo...what was in that package ??
Lets wax intellectual you prick.
I NEVER used the word "guaranteed". Your dumb ass wants to throw around that word. I simply said
"You also realize its a ground package and it's delivery date isn't set in stone."
Everyone with any ounce of knowledge knows that UPS ground transit/delivery times can change. It's a part of life. I never spoke upon their guarantee. I showed you where their guarantee DOES NOT APPLY for transit problems = DELIVERY DATE NOT SET IN STONE. Do you know what Set In Stone means?
So quit freaking twisting my words to use the word "guarantee". Got it?
""The guarantee does not apply to UPS shipments that are delayed due to causes beyond UPS?s
control, including but not limited to, the following: the unavailability or refusal of a person to
accept delivery of the shipment; acts of God; acts of public authorities acting with actual or
apparent authority; acts or omissions of customs or similar authorities; insufficient information
provided by a customer; Hazardous Materials packages improperly offered for transport; the
application of security regulations imposed by the government, or otherwise applicable to the
shipment; riots, strikes or other labor disputes; civil unrest; disruptions in air or ground
transportation networks; and natural disasters""
So does that mean that UPS ground packages delivery dates are not SET IN STONE? I think it does. My point was that you can't be 100% positive it will arrive at that time. Not to mention the fact that it's freaking 5 days before Xmas and the busiest time of year.
Did you ever think that in those 5 minutes that the other truck was completely full? Did you ever consider that maybe that 5 minutes actually turned into 30 minutes because planes or other forms of transportation brought in other packages and it was placed at the back? There could be several reasons. You just don't want to accept the fact that they gave you a valid reason.
Both packages originated from different locations. Not to mention that one appears to come directly from CA and the other from VA. You have no clue what their routing process is. CA packages have a 1-2 day turn around. The other package is from VA and it may have had to sit because of many reasons. You simply DO NOT KNOW. All you want to do is blame the company and call them liars. But you really don't know what happen. You have no clue if the time scans are right or mean they "arrived" or "arrived in the system". It could mean two different things. You also have to realize that the one truck from San Ramon may have had a certain number of packages. While a broken down train may have had tens of thousands of packages that were being transported. They may have scanned on the spot, but they have to sort through all those packages.
Logical thinking would help you work this through.
Here's something I find really odd.
Why does the first image (the delivered package) show a billing date of 12/12/06 and they don't have an origin scan until Dec 18th?
Nope, I don't work for UPS or any company with ties to them or any delivery service. I do video production and producing.
You can keep making assumptions though and looking like a fool. Be my guest.
I NEVER used the word "guaranteed". Your dumb ass wants to throw around that word. I simply said
"You also realize its a ground package and it's delivery date isn't set in stone."
Everyone with any ounce of knowledge knows that UPS ground transit/delivery times can change. It's a part of life. I never spoke upon their guarantee. I showed you where their guarantee DOES NOT APPLY for transit problems = DELIVERY DATE NOT SET IN STONE. Do you know what Set In Stone means?
So quit freaking twisting my words to use the word "guarantee". Got it?
""The guarantee does not apply to UPS shipments that are delayed due to causes beyond UPS?s
control, including but not limited to, the following: the unavailability or refusal of a person to
accept delivery of the shipment; acts of God; acts of public authorities acting with actual or
apparent authority; acts or omissions of customs or similar authorities; insufficient information
provided by a customer; Hazardous Materials packages improperly offered for transport; the
application of security regulations imposed by the government, or otherwise applicable to the
shipment; riots, strikes or other labor disputes; civil unrest; disruptions in air or ground
transportation networks; and natural disasters""
So does that mean that UPS ground packages delivery dates are not SET IN STONE? I think it does. My point was that you can't be 100% positive it will arrive at that time. Not to mention the fact that it's freaking 5 days before Xmas and the busiest time of year.
Did you ever think that in those 5 minutes that the other truck was completely full? Did you ever consider that maybe that 5 minutes actually turned into 30 minutes because planes or other forms of transportation brought in other packages and it was placed at the back? There could be several reasons. You just don't want to accept the fact that they gave you a valid reason.
Both packages originated from different locations. Not to mention that one appears to come directly from CA and the other from VA. You have no clue what their routing process is. CA packages have a 1-2 day turn around. The other package is from VA and it may have had to sit because of many reasons. You simply DO NOT KNOW. All you want to do is blame the company and call them liars. But you really don't know what happen. You have no clue if the time scans are right or mean they "arrived" or "arrived in the system". It could mean two different things. You also have to realize that the one truck from San Ramon may have had a certain number of packages. While a broken down train may have had tens of thousands of packages that were being transported. They may have scanned on the spot, but they have to sort through all those packages.
Logical thinking would help you work this through.
Here's something I find really odd.
Why does the first image (the delivered package) show a billing date of 12/12/06 and they don't have an origin scan until Dec 18th?
Nope, I don't work for UPS or any company with ties to them or any delivery service. I do video production and producing.
You can keep making assumptions though and looking like a fool. Be my guest.
Turin39789
Lifer
Meh, I had a package that went out on the ups truck for delivery yesterday morning at 7:30am, When I got home from work there was no missed delivery tag so I figured I was at the end of their route. I waited around the house for a few hours until 7:30(they normally stop delivering at 7) Then I called and they said they have extended delivery during holiday hours. It never came.
That poor delivey driver, they have had him driving for 24+ hours and he hasnt gotten to go home. Otherwise it surely would have been delivered or scanned back in at the hub.
That poor delivey driver, they have had him driving for 24+ hours and he hasnt gotten to go home. Otherwise it surely would have been delivered or scanned back in at the hub.
Marinski
Golden Member
The train they are referring to is not a railroad train that goes across country. Its a little vehicle with carts attached behind it (like a train) thats used to transport packages around the warehouse. I work for UPS and I've driven the trains. But, even if there was a mechanical failure with a train then another could have been used since there is more than one train. The package was probably a mis sort.
Probably not. They probably just scanned the package at 11:00 when the train went down for record keeping. I bet the package itself wasn't even delayed but a few minutes at worst.
The reason they probably had such a time difference is that the packages weren't strapped together or anything. Imagine moving through a traffic jam... some cars just plain make it through faster and others don't.
This rant sucks balls because the OP got both packages on the 19th. He's just a little douche that needs something better to do.
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