this is my newest UPS sucks rant. I was supposed to get my sprint cellular modem . UPS sends it next day air, but i wasnt home 3 days in a row so they put it on hold at the warehouse 20 miles away. So i drive to downtown LA to get it. They told me i had 5 days to get it, and today was the 3rd day. I wait inline as some yuppie woman ships like 20 boxes (literally) and talk to the other customers about how ups sucks ass and how this woman is an inconsiderate person. she could have had that crap picked up, and she didnt even know their policies so it too soooo long. Then i give them my slip. And they go, oh this got send back already. I go what? you guys said 5 days, and they go ... uh it was next day air so it got sent back more quickly. Basically wasted an hour of my life. thank you UPS.