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UPS is clueless!

M

mizzou

Diamond Member
How is it that Amazon reports more detailed and up-to-date shipping information through UPS then UPS' own website?

😕
 
mizzou said:
The package's value or the value of UPS?
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The packages value. I do understand frustrations with not being able to track packages but, until UPS makes it part of their internal operating structure, it's not going to happen. They are also not the only ones with poor tracking updates. What matters is does the shipping company meet or come close to the shipping times stated? Do they have a good track record for delivering undamaged goods? In my experience, they do pretty well. DHL and OnTrac are at the bottom of the list even though they do better at tracking than UPS.
 
Because Amazon, being the shipper, is privy to information that is unavailable thru the tracking portal available to the receiver on the UPS website. Amazon decides to share this info with you. Now who is clueless here mizzou? Who is clueless here?
 
MagnusTheBrewer said:
The packages value. I do understand frustrations with not being able to track packages but, until UPS makes it part of their internal operating structure, it's not going to happen. They are also not the only ones with poor tracking updates. What matters is does the shipping company meet or come close to the shipping times stated? Do they have a good track record for delivering undamaged goods? In my experience, they do pretty well. DHL and OnTrac are at the bottom of the list even though they do better at tracking than UPS.
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It's a different value because you pay different amounts of $$$ to get different shipping options.


waffleironhead said:
Because Amazon, being the shipper, is privy to information that is unavailable thru the tracking portal available to the receiver on the UPS website. Amazon decides to share this info with you. Now who is clueless here mizzou? Who is clueless here?
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lol you ass 😉 I didn't know!
 
Humpy said:
If I need perishable chemicals for a job in Dodge City Kansas which shop should I go to?
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So, you want a product that isn't available in your area but want to bitch about the difficulties getting your hands on it? Perhaps you should voice those complaints to the people demanding you use a particular product.
 
mizzou said:
It's a different value because you pay different amounts of $$$ to get different shipping options.
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Again, this isn't something new nor, has it recently changed. It will also not change in the foreseeable future. So, next time you need to order something, you need to prioritize how important track is to you.
 
MagnusTheBrewer said:
So, you want a product that isn't available in your area but want to bitch about the difficulties getting your hands on it? Perhaps you should voice those complaints to the people demanding you use a particular product.
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This is getting off point but no, I don't want to bitch. I just want to know that the company that was hired to do a job will come through so I can do my job eliminating a small cattle town in Kansas (for example, no NSA).
 
Humpy said:
This is getting off point but no, I don't want to bitch. I just want to know that the company that was hired to do a job will come through so I can do my job eliminating a small cattle town in Kansas (for example, no NSA).
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I understand better. Perhaps dealing with a supplier directly would give you more leverage than with a middle man like Amazon.
 
MagnusTheBrewer said:
I understand better. Perhaps dealing with a supplier directly would give you more leverage than with a middle man like Amazon.
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I was speaking more towards the shipper, which is difficult to avoid these days. I don't really know what this thread is about. When I saw your first post it made me think about at my job where knowing when something will be delivered (tracking) is far more important (valuable) than how long it takes to get here. Accurate scheduling is really what I pay UPS to do, not so much as being a trucking company.
 
Humpy said:
I was speaking more towards the shipper, which is difficult to avoid these days. I don't really know what this thread is about. When I saw your first post it made me think about at my job where knowing when something will be delivered (tracking) is far more important (valuable) than how long it takes to get here. Accurate scheduling is really what I pay UPS to do, not so much as being a trucking company.
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It seems you've prioritized your needs but, everyone agrees UPS won't give you what you want in the foreseeable future. There are however many courier services that may fit your needs.

It's always good to talk about work and life priorities but, too many times in business and our daily lives, we make the choice to go with the cheapest or, close to it, provider of goods or services. The consequences of doing that are only beginning to be apparent. Big box stores crowding out small business, internet stores making big box stores less profitable, local jobs lost and, the list goes on.

I find it interesting we now look to shippers for service when we've willingly given up service from local businesses.
 
MagnusTheBrewer said:
It seems you've prioritized your needs but, everyone agrees UPS won't give you what you want in the foreseeable future. There are however many courier services that may fit your needs.

It's always good to talk about work and life priorities but, too many times in business and our daily lives, we make the choice to go with the cheapest or, close to it, provider of goods or services. The consequences of doing that are only beginning to be apparent. Big box stores crowding out small business, internet stores making big box stores less profitable, local jobs lost and, the list goes on.

I find it interesting we now look to shippers for service when we've willingly given up service from local businesses.
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That's kind of where I f'ed up posting in a UPS gripe thread.

UPS backs a truck up to the building I work in nearly every day delivering scientific equipment and supplies. They do an amazing job for us. They go pick stuff up at a vendor if needed, fix most any problems they cause, re-route, etc. If there was another company that could do better we would use them, at nearly any cost.
 
Dirigible said:
I see magnus is spreading old man grump all over in here.
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waffleironhead said:
We'll just see how you act when you are 80, have to wear diapers, and no one respects your opinion. :sneaky::awe:
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It's a truism that when you get older how much closer the objects are that appear in your rear view mirror. The inability to make connections and draw conclusions from what has happened before by 'youts' is a great disappointment. 😀
 
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