- May 19, 2011
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Needless to say I don't consider myself to be any kind of Mac expert...
A customer has a MacBook Pro 2017 which hasn't been updated from the original OS (High Sierra). The laptop now can't do https to save its life (certificate errors etc), which means the App Store doesn't work properly as well as any web browser, and the install package for Mojave was had previously been downloaded (automatically I assume) was corrupted.
On my PC I googled for how to download / install Mojave in the hopes of downloading an installer and transferring it via USB but of course Apple is Apple so the best they can do is an App Store link and of course the App Store app isn't showing results properly from a straight search or rendering correctly either (it looks very Internet circa 1995 down to the default-to-Serif font and all the images are broken).
What I ended up doing was to delete the corrupted install package then I opened the obsolete version of Chrome and fed it the macappstores:// URL by hand for the Mojave page, resulting in a prompt to open it in the App Store app, which loaded enough of the 'Install Mojave' page to allow me to choose to download it.
This whole business of the tech sector deciding that everything has to be done in https is just plain dumb and I wonder if it's intentional to help make older tech obsolete quicker, I've seen a good few Android devices stop being useful because of this too.
- edit - the package wasn't corrupted, it was another certificate error and an incorrect error message. An Internet suggestion to change the date back to when Mojave was released did the trick.
A customer has a MacBook Pro 2017 which hasn't been updated from the original OS (High Sierra). The laptop now can't do https to save its life (certificate errors etc), which means the App Store doesn't work properly as well as any web browser, and the install package for Mojave was had previously been downloaded (automatically I assume) was corrupted.
On my PC I googled for how to download / install Mojave in the hopes of downloading an installer and transferring it via USB but of course Apple is Apple so the best they can do is an App Store link and of course the App Store app isn't showing results properly from a straight search or rendering correctly either (it looks very Internet circa 1995 down to the default-to-Serif font and all the images are broken).
What I ended up doing was to delete the corrupted install package then I opened the obsolete version of Chrome and fed it the macappstores:// URL by hand for the Mojave page, resulting in a prompt to open it in the App Store app, which loaded enough of the 'Install Mojave' page to allow me to choose to download it.
This whole business of the tech sector deciding that everything has to be done in https is just plain dumb and I wonder if it's intentional to help make older tech obsolete quicker, I've seen a good few Android devices stop being useful because of this too.
- edit - the package wasn't corrupted, it was another certificate error and an incorrect error message. An Internet suggestion to change the date back to when Mojave was released did the trick.
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