Seems to have changed just as I placed my order. I hope it went through. I printed a copy of the page just before I hit the submit button... The price is now showing as $99.95
I just called, because the email confirmation showed the wrong movie. They said that they're deciding what to do now, and will email everyone who ordered, what they decide to do this afternoon.
Ordered mine this morning. about an hour later got an email confirmation that I ordered "a view to a kill". called 800.com and after about 8 minutes on hold gat a real nice CSR.
When I told her I was calling about an order she immediately asked me "James Bond set" I told her yes. She confirmed it is a typo but they are going to honor the price. She changed my order to the 6 DVD set. We'll see when it gets here.
Anyway, they are aware it's a typo. They are getting swamped with calls. The clock is ticking before they correct it. Hurray and jump on!!!
DO NOT CALL THEM? Obviously this is a misprice DUH! and ofcourse the CSR is gonna tell you to cancle. Wait and see how they choose to handle this.. they'll prob honor the deal (like last time). if they ship the wrong dvd, refuse delivery and just dispute charges with CC (hope you saved the final page which shoved the 7dvd set)
Okay okay okay. The point here OBVIOUSLY is that no one knows for sure what's going on. We have first-hand accounts here of people told conflicting things from CSR's. And of course lots of reports about what people "heard."
posted by the VP of sales at 800.com on dvdtalk (they monitor boards such as these from time to time).
"I wanted to let everyone know that we will honor those orders that were placed while the description incorrectly stated that the documentary version was in fact the box set. The orders will all show that they are on hold because the UPC on the order is for the documentary. We are in the process of changing these orders to the correct UPC for the box set. Once the UPC is changed on the orders they will show that they are ready for shipping or committed. Because of the large volume of orders we will be ordering additional inventory to fill these orders. We will notify you by email if your order will be delayed but it should not be delayed more than a few days.
For those customers who ordered multiple copies of the gift set we do reserve the right to limit quantities and we will be contacting those customers to determine which order they would like to keep on order."
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Jason Palmer
VP Sales Operations
800.com
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