I bought this case last week and it came with a broken side case fan

I emailed newegg on it and they want me to obtain RMA info. That's okay, considering the fan isn't worth the trouble of returning.
There are a few things that I'm not too happy with.
1. The clip that holds the pci cards in place is not tight enough. I can't put the external SCSI interface off the onboard SCSI without a screw. And once a screw is used, the clip won't work anymore. The edge of the case also blocks direct access to screw it, so I always have to screw it on somewhat tilted. Not too bad though.
2. The lowest 5.25in bay can't hold a CD-Rom drive because it'll collide with the motherboard.
3. The bay locks can only hold either the bottom set or the top set of holes, depending on the bay. For one of my bay adapters, there were no top holes, so I was limited to where I wanted the drive...or end up not using the lock.
Of course, these are picky things about the additional features, so I can't really complain. The other midtower cases I was considering didn't even have enough drive bays for me. Overall, it's a pretty nice case.