In response to the previous deal posted:
Western Digital Caviar SE 200GB SATA II 3Gb/s 8MB Buffer (WD2000JS) @ Ascendtech.us
To follow up, Ascendtech confirmed these drives are used pulls with no factory warranty.
I complained that they failed to disclose the condition of the items, but Ascendtech responded this was in their terms and policies:
"Ascendtech.us carries a mixture of new, used, surplus, and recertified products."
Which of course, is not a sufficient disclosure of the item's condition but rather a general statement or description of their business model. Ascendtech apparently operates on the 'grab bag' principle (i.e. you might get new, you might get used, you might get refurbished...its a surprise!).
I requested a refund, told them I would refuse delivery, and if they attempt to charge a cancellation or restocking fee, I would request a charge back from my card issuer and dispute it as long as it took to get a favorable outcome.
The CSR was very pissy, blamed me for not reading their terms or asking questions before placing the order, but ultimately agreed to refund my purchase in full after I threatened to file a complaint with the attorney general of OH on grounds of misleading advertising and failure to disclose.
Western Digital Caviar SE 200GB SATA II 3Gb/s 8MB Buffer (WD2000JS) @ Ascendtech.us
To follow up, Ascendtech confirmed these drives are used pulls with no factory warranty.
I complained that they failed to disclose the condition of the items, but Ascendtech responded this was in their terms and policies:
"Ascendtech.us carries a mixture of new, used, surplus, and recertified products."
Which of course, is not a sufficient disclosure of the item's condition but rather a general statement or description of their business model. Ascendtech apparently operates on the 'grab bag' principle (i.e. you might get new, you might get used, you might get refurbished...its a surprise!).
I requested a refund, told them I would refuse delivery, and if they attempt to charge a cancellation or restocking fee, I would request a charge back from my card issuer and dispute it as long as it took to get a favorable outcome.
The CSR was very pissy, blamed me for not reading their terms or asking questions before placing the order, but ultimately agreed to refund my purchase in full after I threatened to file a complaint with the attorney general of OH on grounds of misleading advertising and failure to disclose.
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