Doesnt it catch you quite odd that every other seller is selling this product for $400 and this is the only vendor selling it for so low? If it truly was a PNY mistake, why is everyone not lowered their price for the PNY GT? I suspect it was a problem with provantage systems because it has been known to happen with them before. I mean come on if they get 300 orders for a single item in one day it doesnt raise an eyebrow and they dont bother to check their price in the system?
I tend to agree with you - also notice that PNY themselves are selling the 6800GT for $399 on their own website...
Not a bad deal, but not for CA residents who will have to pay sales tax too. That is the reason I haven't bought from evga directly. If anyone knows of a $400 card in stock in the U.S. outside of CA please pm.
Well if you bothered to read some of their other ratings it looks as if they are not all that honest. Whatever
The funny part is they raised to price is ridiculous levels and then start sending these emails. From my eyes it is not an honest mistake at all more like a bad mistake they are making up for.
"PROVANTAGE has the lowest price after ground shipping charges on more products than any of our competitors - even those with "free shipping" offers!"
Compusa has it instock right now at $399.99 compared to PROVANTAGE's $448.20. So the PROVANTAGE is now jacking the price to beyond MSRP? Give me a break.
Edit: DefRef beat me to the MSRP arguement.
I would be filing a negative "rating" for this company if it doesn't go through.
"PROVANTAGE has the lowest price after ground shipping charges on more products than any of our competitors - even those with "free shipping" offers!"
Compusa has it instock right now at $399.99 compared to PROVANTAGE's $448.20. So the PROVANTAGE is now jacking the price to beyond MSRP? Give me a break.
Edit: DefRef beat me to the MSRP arguement.
I would be filing a negative "rating" for this company if it doesn't go through.
This is not a bad price. However if I have to wait for a card, I am going to go ahead and wait for a BFG>
Why? The BFG doesn't come with Far Cry and I'm sure you're capable of overclocking your own card. BFG doesn't need to do it for you.
Because I dont need farcry and I like the BFG warranty
Of course I can OC it myself, and I'll try to push the BFG even harder, but I really like their true lifetime warranty.Yeah, but BFG (they admitted to it) was using a bad LCD transmitter that only allowed resolutions up to 1280x1024 while everybody else does 1600x1200 ... not sure if they fixed it though.
As for what they did being alright because they have a statement saying it is ok, doesn't make it right. I don't know the laws in your state, but in mine that is called bait and switch and it is illegal.
As for why the BFG, that is probably because they offer 24-7 tech support. ATI charges after 30 days and gainwards is useless. Those are the only two I've used lately, but if someone gets a good reputation for good tech support, then I would be inclined to buy from that company.
As for why the BFG, that is probably because they offer 24-7 tech support. ATI charges after 30 days and gainwards is useless. Those are the only two I've used lately, but if someone gets a good reputation for good tech support, then I would be inclined to buy from that company.
That is true.. something bad isn't ok just because you say it is. It's like me saying hey, I might hit your baby in the head with a hammer, just an FYI.
That doesnt make it ok.
HeroOfPellinor
Lifer
- Dec 27, 2001
- 11,272
- 1
- 0
You have no clue what bait and switch is. This certainly is not an instance. Too many people have heard that term and use it out of context.
Link to actual definition
Hm, I have yet to recieve a confirmation of the change in price for them AND my bank says the $340 charge is "Processing" at the moment. Has anybody else who didn't get a shipping notification checked to see if they were billed (or attempted to get billed)?
I can't wait to get this bs e-mail. I'm gonna unleash hell's fury on them.
Regardless of whatever legal mumbojumbo they can shield themselves with, it's bad business practice not to honor whatever price you give to the consumer. I mean, they basically took 200 of us off the market for new graphics cards for 2-3 weeks thinking we were set, and expect us to not be pissed?
I remember awhile back amazon or some other big name e-retailer mispriced a set of some sort of rare/imported/box set classical CDs for way under retail. They admitted the mistake, and told everybody who was lucky enough to order that they just got a great deal because they were going to HONOR THEIR MISTAKE.
Don't even try to convince me that they didn't SUSPECT a mistake. Come on, do they honestly believe that just about EVERY OTHER reseller in the world was collectively pumping up prices to $400? BS. Should we, as consumers, suspected the mistake? Yes, but the chain of responsibility ends with the reseller. The bottom line is that we should expect to get our product for the price tag that they show us.
Even bestbuy honored their mistakes.
I can't wait to get this bs e-mail. I'm gonna unleash hell's fury on them.
Regardless of whatever legal mumbojumbo they can shield themselves with, it's bad business practice not to honor whatever price you give to the consumer. I mean, they basically took 200 of us off the market for new graphics cards for 2-3 weeks thinking we were set, and expect us to not be pissed?
I remember awhile back amazon or some other big name e-retailer mispriced a set of some sort of rare/imported/box set classical CDs for way under retail. They admitted the mistake, and told everybody who was lucky enough to order that they just got a great deal because they were going to HONOR THEIR MISTAKE.
Don't even try to convince me that they didn't SUSPECT a mistake. Come on, do they honestly believe that just about EVERY OTHER reseller in the world was collectively pumping up prices to $400? BS. Should we, as consumers, suspected the mistake? Yes, but the chain of responsibility ends with the reseller. The bottom line is that we should expect to get our product for the price tag that they show us.
Even bestbuy honored their mistakes.
Well according to your definition they try to sell you something higher priced... Well aren't they sending out email asking you to pay a higher price?
What do you work for them? Do you have stock in the company? I won't have any future dealings with them, they can rely on your business.
Just got an email from provantage customer service rep:
"Dear Provantage Customer,
Occasionally, the price may change on an out-of-stock item due to an
unexpected cost increase from the manufacturer. Unfortunately, an
unexpected cost increase has occurred on an item you ordered, Provantage
part# PNYV03P. As a result of this increase, our new price is $448.20.
Please advise if we should proceed with your order at the new price."
What sucks is that "due to an unexpected cost increase from manufacturer" reason is some what weak. I think they may have just mispriced the item to begin with. Obviously the deal is unattractive considering the same exact card is selling off the PNY site for $399. Probably the last time I order from those guys.
"Dear Provantage Customer,
Occasionally, the price may change on an out-of-stock item due to an
unexpected cost increase from the manufacturer. Unfortunately, an
unexpected cost increase has occurred on an item you ordered, Provantage
part# PNYV03P. As a result of this increase, our new price is $448.20.
Please advise if we should proceed with your order at the new price."
What sucks is that "due to an unexpected cost increase from manufacturer" reason is some what weak. I think they may have just mispriced the item to begin with. Obviously the deal is unattractive considering the same exact card is selling off the PNY site for $399. Probably the last time I order from those guys.
This was such a clear bait and switch tactic done by provantage so they can "get more popular" but in reality they will pay for their unbusiness like greedy ways by massive negative pursuading on how never to believe this company, they advertise low prices and charge ( or atleast attempt to charge) alot higher prices so they can get you hyped up for no reason at all.
What bothers me is that they didnt raise their price back to what they are getting the board for and what the MSRP is ($399), they raised it to well beyond it which strikes me as a tactic to get people to cancel their orders right away. Worst case they should be able to give us the boards for what they pay for em because it was their mistake. But I guess online disclaimers protect em from any mistake they could possibly mistake.
Lighten up, ColdBrew. This is NOT a bait-and-switch because their policy, which was quite clear and not hidden (people even posted the caveat upthread), stated that on OOS items, the price MAY go up and if it did, they'd let you know about it so you could decide whether to proceed or not. It's not like we had to drive 5 hours one-way for a vanilla 6800 for $99 only to be told that all they have is $500 Ultra.
I'm afraid that too many people are going to react with profanity-laden flames and baseless threats of class-actions suit and a visit with an assault rifle or something stupid like that. Hey, I'm disappointed as much as the rest of ya, but I'm not gonna cry. I AM, however, sending the following reply to their e-mail:
This was to be my first experience with Provantage and it will certainly be my last since it's obvious that this company has no qualms about enticing customers with the lure of a good price, only to leave them with the ridiculous non-choice of either agreeing to ransom their merchandise at the highest price on the Internet (PriceWatch.com currently shows the same item available for $389-$438, including shipping) or canceling their order and having to scramble for an alternate supplier to meet their needs with a negative impact on their budgets.
How is it that CompUSA is able to charge the $399 MSRP and make a profit while Provantage has no choice but to price their wares at a stiff 12% ABOVE the MSRP? Even at the highest sales tax rates, a trip to the store could obtain this product for less than what you're asking and if Provantage is so susceptible to supplier demands or requires excessive markups to keep the lights on, it may be advisable for the owners to consider a different line of business.
Unless Provantage is willing to fulfill this order at the original price quoted, I will have to reluctantly decline your generous offer to pay an additional 32% to bridge the gap between what was promised and what can be delivered.
Please advise me of your intentions with regards to an agreeable resolution of this issue. Thank you.
- DefRef
That ought to send them running for a dictionary and thesaurus!
I'm afraid that too many people are going to react with profanity-laden flames and baseless threats of class-actions suit and a visit with an assault rifle or something stupid like that. Hey, I'm disappointed as much as the rest of ya, but I'm not gonna cry. I AM, however, sending the following reply to their e-mail:
This was to be my first experience with Provantage and it will certainly be my last since it's obvious that this company has no qualms about enticing customers with the lure of a good price, only to leave them with the ridiculous non-choice of either agreeing to ransom their merchandise at the highest price on the Internet (PriceWatch.com currently shows the same item available for $389-$438, including shipping) or canceling their order and having to scramble for an alternate supplier to meet their needs with a negative impact on their budgets.
How is it that CompUSA is able to charge the $399 MSRP and make a profit while Provantage has no choice but to price their wares at a stiff 12% ABOVE the MSRP? Even at the highest sales tax rates, a trip to the store could obtain this product for less than what you're asking and if Provantage is so susceptible to supplier demands or requires excessive markups to keep the lights on, it may be advisable for the owners to consider a different line of business.
Unless Provantage is willing to fulfill this order at the original price quoted, I will have to reluctantly decline your generous offer to pay an additional 32% to bridge the gap between what was promised and what can be delivered.
Please advise me of your intentions with regards to an agreeable resolution of this issue. Thank you.
- DefRef
That ought to send them running for a dictionary and thesaurus!
HeroOfPellinor
Lifer
- Dec 27, 2001
- 11,272
- 1
- 0
As somebody mentioned above, my problem with the situation, as I'll let them know when I get the cancellation email, is that they allowed the "incorrect" price to remain on their site for like a week. That's unacceptable. Then again, most of us knew this was probably a price mistake when we ordered it, so this comes as so big surprise.
I have and will cotinue to do business with them based on my previous experiences which have all been positive. Newegg, so far, is the only company to never let me down.
I have and will cotinue to do business with them based on my previous experiences which have all been positive. Newegg, so far, is the only company to never let me down.
Nicely put Coldbrew. Dont misunderstand us. I doubt anyone will take legal action. We all realized it was prob a price mistake and the chances of getting one at the advertised price was slim. We just need a place to rant about it and this is the only place we can do it in a non violent manner.
I have a saying: It may cost a lot to get people to like you, but they'll HATE you for free.
IF (and that's a big if) Provantage did get jacked on the price from their supplier (and according to the above e-mail, that would be PNY), they still had some options to avoid alienating their customers. They could fulfill the orders at their cost or with a small surcharge - would you mind if they charged an extra $5 to pay for the box and the guy packing it, as long as it was still well-below MSRP? - though to reveal what their actual cost for what they sell may not be desirable to them. (News flash: EVERY company marks up their merchandise. Some of you kids act like it's only greed that motivates business.)
What's really gonna burn Provantage is that they can't even sell for MSRP?!? Basic capitalist supply and demand dictates that if you can get someone to buy a penny from you for a million dollars, nothing's stopping you - some crackhead on Pricewatch has a Chaintech unit for $631.75:Q:Q:Q - but when I'm about 400 yards away from a CompUSA that has this card in stock and I could go buy it for $424, out the door, the "WTF?" aspect of what they suddenly raised their price to is too great to ignore.
Of all the possible options Provantage could've used to resolve this mess, they clearly chose the worst and most damaging one. Congratulations, guys!:wine:
I don't think so. My comments to him were in response to his attacking the guy who pointed out this isn't a bait-and-switch, while my letter to Provantage was merely inquiring why they seemed incapable of running their business in a satisfactory manner.
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