I ordered the new Microsoft Natural Keybord from them last Monday....still have not recieved any tracking information and if the product has even shipped. I have tried calling twice, keep getting sent to an answering maching. I have e-mailed them 3 times, and I have not gotten a response. Very very poor service. Has anyone else experienced this from them?
UPDATE!!! Got the keyboard in just now.....
- Thread starter Fireball77
- Start date
- Nov 27, 1999
- 65,300
- 403
- 126
Krazy4Real
Lifer
- Oct 3, 2003
- 12,221
- 55
- 91
I ordered a keyboard from them sometime early last year. They were fine back then. That probably doesn't help though. 
Newegg you will always be on our side.
Newegg forever hope you have you are the greatest one!
Newegg you will forever be our place we go.
You make our mind at easy and with lots of cheese...
Demon-Xanth
Lifer
- Feb 15, 2000
- 20,551
- 2
- 81
I've had good experiences with them in the past, but it's been 3 months since I ordered anything from them.
The guy who owns surplus computers is pretty notrious for being really shady so i am not surprised his company service is going downhill. I know this because he has been banned from a large california mustang forum for his shadiness and drama he caused on this board. All he did was frequent the boards just to advertise his car shop. He prob had over 1k post which all where something like "call up xxxx at (his company) we can take care of you" Its funny how the main shops/people we brought our business too didn't have to promote themselves EVER. They where always recommended by other forum members.
Recently, he called a mustang forum memembers work trying to get him fired for reasons that were not justified. He held a drawing sometime in January in which we had to send him our emails to qualify. Needless to say a couple months later.....there was no word of the winner. When asked about it (a couple days ago) he responded "somoene from out of state won" So now many of us are just left with spam.
He frequently defends himself saying how good of a guy he was and when a meet was held at his car shop he walked around the parking lot with a stick up his xxx and didn't even take the time to greet and talk to people.
In another incident a customers car was door panel was dmg while someone was working on it at his shop and talk make a long story short he did not try to make amends right away. He had to argue that his shop did not do it, even when the customer saw worker bang the door panel.
With that said the workers at both these companies are friendly and honest good people...too bad the owner does not follow suit.
If you want to read the numerous threads on the other board I can point you to them through pm if they havent been locked/deleted already. Just make sure to have some popcorn.
Recently, he called a mustang forum memembers work trying to get him fired for reasons that were not justified. He held a drawing sometime in January in which we had to send him our emails to qualify. Needless to say a couple months later.....there was no word of the winner. When asked about it (a couple days ago) he responded "somoene from out of state won" So now many of us are just left with spam.
He frequently defends himself saying how good of a guy he was and when a meet was held at his car shop he walked around the parking lot with a stick up his xxx and didn't even take the time to greet and talk to people.
In another incident a customers car was door panel was dmg while someone was working on it at his shop and talk make a long story short he did not try to make amends right away. He had to argue that his shop did not do it, even when the customer saw worker bang the door panel.
With that said the workers at both these companies are friendly and honest good people...too bad the owner does not follow suit.
If you want to read the numerous threads on the other board I can point you to them through pm if they havent been locked/deleted already. Just make sure to have some popcorn.
Fireball77,
Please send me a email personally and I will see what happened to your order. I need your order date, order #, and what was ordered on the order. We apologize for any inconvience this may have caused you. Please send your information to mmak@supluscomputers.com
I'm local to Surplus Computers, and all the people there are really cool. The owner always comes out to talk to me, even got me into Mustangs. As for ordering and customer service, I have not had any issues whatsoever.
I've always had great experiences with them and have ordered roughly 300+ items from them in the past couple years.
Looking like some one is going to have to step up.
Grabs a bag of popcorn and a coke to see whats said?
Grabs a bag of popcorn and a coke to see whats said?
OK, this is getting out of hand with you going onto various boards bashing me and my businesses. I have never met or spoken with you but yet you seem to know everything about me and my businesses.
I was not banned from the CAfords.com because of any shady deals or drama caused by me. If we are so shady why do they still allow my company to posts deals and offers to their members? And your statement about "All I did was frequent the boards just to advertise my business" is false.. Our company, Apex Motorsports, has given free advise many times over on Cafords.com
As for the calling of a forum member trying to get him fired that is false. In fact, NOT 1 person who made this accusation was willing to ask his boss if "I ASKED for him to be fired"
Apex Motorsports has a mail order business in addtion to our physical shop and we were asking if people would be interested to be on our mailing list for special deals. We posted this offer on many sites including Corral.net, which is one of the largest Mustang based website in the world. After a couple of months we decided to have a drawing for the winner and it just so happens he was from out of state. When there are 49 other states besides California is it really so hard to believe the winner was from out of state? Also, due to our privacy policies we will NOT disclose OR SHARE any information about our customers OR winners in our drawings. Is that so bad and hard to believe? If you do not want to receive our email please opt out. We did not "spam" you with our emails.. you signed up for it and want to slam us for sending you spam? We have a very easy opt out function for our email list.... just follow the directions and you will no longer receive the emails which you signed up for.
This statement about me having a stick up my ass is crazy. We recently had a Open House at our shop and there was OVER 150 people at the event. There was a total of 2 employees and me fielding questions from 150+ customers. I am sorry I was not able to talk to you but I was swamped with questions from other people. Anyone who has ever met me will tell you that I definitely don't have a stick up my ass.
AND lastly... the damaged customer's car. The customer never contacted us about the damage until after he left the shop. Instead he posts it on Cafords.com and states he AND his friend SAW us cause the damage. My question is.. "IF" he really saw us cause the damage why would he not say something on the spot? He also NEVER contacted us via phone to discuss the damage only by email. I personally would walk over and say something if I saw the damage occuring. We then resolved the matter with the customer by offering to pay for half of the damage since there was no proof we caused the damage.
Mike Mak
Surpluscomputers.com
Apex Motorsports
Originally posted by: max2
Newegg you will always be on our side.
Newegg forever hope you have you are the greatest one!
Newegg you will forever be our place we go.
You make our mind at easy and with lots of cheese...
That is who i prefer to deal with, but this was a pretty good deal, thought i would give them a chance...no more for them.
1.Banned-Yes. .No he was not for what your claiming. Get your fact's staight before posting lies.
(PS...I will probly get banned from there just for this post.)
CAfords.com is not the one of the largest sites, There are much bigger.
Wow , a business owner that promotes his biz..who would have though.
I have always recommended APex since I have been going there.
2. Thats a lie. I have heard about all this and know Mike is not petty enough to try to get some one fired. But since it was posted on CAfords it has to be the truth right. No one there ever makes up stuff to make themselves look better.
Winner...was not me either and I just deleted and unsubscribed the emails. I guess I can figure out marketing item faster then others.
3
He is and has been a good guy to me and the people I have seen him meet. I was also at that show. Ummm..who were you, I was there all day and saw mike talking to hundres of people. Did you atleast say hello. I did not get to talk to every one there even though I was a Officer for a sponsoring web site.
4
you were not at the shop when it happened either. A employee made that mistake and when Mike finallly had the entire story about what really happened - he corrected the situation.
5
I have worked for the shop from time to time and are good friends with all the employee's of the shop.
I have my popcorn and coke ....I am still awaiting to see the proof that all claim that he is a crook , scam artist and Bad business man.
I just sent you an e-mail with all the information and emails I have sent. Thanks for your attention.
I am in the process of restoring a 66 Mustang Coupe. I have found the Vintage Mustang Forums to be very helpful so far. I am also lucky to have a local classic Mustang parts dealer here in town.
I have not received the email yet.. please check the email was sent to mmak@surpluscomputers.com.
It's great you are a fellow Mustang enthusiat. We just finished doing some real nice upgrades to a 66 Coupe also.
-347 Stroker engine with Demon Carb
-5 Speed Tremec Transmission
-Upgraded Total Control Suspension
-New gears and rear end
-4 Wheel Disc brakes from SSBC.
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