*update* AT&T = morons!
- Thread starter Keego
- Start date
Well that's tough...I talked with them this morning for a long time. They support home networking, and even include routers as a possibility of hardware to use in setting it up. However they also support purchasing multiple IP's and make a statement in the revised AUP about 'if more than one person is found logged on to one broadband account it's reasons for termination...but that's pretty vague.
The guy I talked to asked in passing if I was using a router, but I honestly wasn't right then so he didn't say anything else. After establishing that they were using a more DHCP accurate network than @Home I told him to go ahead and cancel my additional IP's since if we aren't going to have matching subnets there's not much use in having a bunch of them. He just said, I understand that, and cancelled them. *shrug* not sure what to tell you. I am putting all my systems back behind my router this weekend though, so I may be finding out pretty soon.
The guy I talked to asked in passing if I was using a router, but I honestly wasn't right then so he didn't say anything else. After establishing that they were using a more DHCP accurate network than @Home I told him to go ahead and cancel my additional IP's since if we aren't going to have matching subnets there's not much use in having a bunch of them. He just said, I understand that, and cancelled them. *shrug* not sure what to tell you. I am putting all my systems back behind my router this weekend though, so I may be finding out pretty soon.
Im pretty sure its a machine. Me and my friend would usually log onto it to get a good laugh. It replys in a very, machine like way...
fortunately the router set up was pretty easy, I did not even try to ask ATT, I knew that there would be no help there! It's all working and only took about an hour (maybe less) to get the setting worked out. Mainly deleted things.
When I contacted @home regarding a router I was told "YOU NEED TO BUY 2 STATIC IP's" hmm... EXTRA $14 bucks a month. I boutght the router and it was bad off the shelf. GOt the RMA replacement and have been running fine. KYEster day when the lady camne out to replace my modem she saw I had two computers and I was adimant about having my modem connected via Ethernet as opposed to USB. She said you know you can buy a second IP and run both computer at the same time. I asked what about a router? she looked up at my desk and saw the Netgear RT314 and smiled and said charter doesn't APPROVE routers because it splits the speed. I asked if I paid the extra money if I would get DOUBLE bandwidth she smiled again and said I didn't see that router!
I am switching to DSL on TUESDAY afternoon and Hickory tech said Just make sure the router is there and our tech will set it up.
10 bucks cheaper than my @home as well! or charter pipeline now!
I am switching to DSL on TUESDAY afternoon and Hickory tech said Just make sure the router is there and our tech will set it up.
10 bucks cheaper than my @home as well! or charter pipeline now!
Excite@home is more to blame for these problems than ATT@home.
This is because Excite is the one who forced complete and instantaneous shutdown of their whole service, all in a blantant power play for more money in the buyout. They screwed all the @home customers just to get more money for their shareholders. What really bothers me the most is they totally pulled the plug on my @home e-mail address. No forwarding e-mail for one month. No saving of e-mail at all. Just totally wiped it out. For this alone, I think Excite should be taken out and shot. And then the carcass should be dragged through townsquare.
As for getting routers to work and stuff, ATT is never going to actively support you. Their tech support people are always going to blame problems on the customer, ie: you are using a router, than blame their own network problems. Never mind that routers are an inherently safer way for home networks to connect to the internet. ATT would still prefer bare internet connections directly to computers without even the protection of something like Zonealarm, which they would for sure blame for any possible problems that come up. ATT would actually prefer that your computer was completely open and insecure so they could probe around and find out what dastardly deeds you are up to.
BTW, 99% of the time I only have one computer connected to my router. I use it mainly because it is safer that my computer isn't connected directly to the Internet. Occassionly I build and test computers, in which case having the internet connection easily available is nice.
This is because Excite is the one who forced complete and instantaneous shutdown of their whole service, all in a blantant power play for more money in the buyout. They screwed all the @home customers just to get more money for their shareholders. What really bothers me the most is they totally pulled the plug on my @home e-mail address. No forwarding e-mail for one month. No saving of e-mail at all. Just totally wiped it out. For this alone, I think Excite should be taken out and shot. And then the carcass should be dragged through townsquare.
As for getting routers to work and stuff, ATT is never going to actively support you. Their tech support people are always going to blame problems on the customer, ie: you are using a router, than blame their own network problems. Never mind that routers are an inherently safer way for home networks to connect to the internet. ATT would still prefer bare internet connections directly to computers without even the protection of something like Zonealarm, which they would for sure blame for any possible problems that come up. ATT would actually prefer that your computer was completely open and insecure so they could probe around and find out what dastardly deeds you are up to.
BTW, 99% of the time I only have one computer connected to my router. I use it mainly because it is safer that my computer isn't connected directly to the Internet. Occassionly I build and test computers, in which case having the internet connection easily available is nice.
<<They screwed all the @home customers just to get more money for their shareholders. >>
Bzzzt! You are wrong. Shareholders aren't going to get a dime. The bondholders are trying to get $1 for the dollar they LOANED @Home.
If you loaned someone money and they weren't going to pay you back every dime you would do everything in your power to attempt to get every dime they owe you. Stop being a figznit and realize that @Home was screwed ages ago and if ATT had offered the value of the outstanding bonds there would be NO fight. ATT is the problem.
Bzzzt! You are wrong. Shareholders aren't going to get a dime. The bondholders are trying to get $1 for the dollar they LOANED @Home.
If you loaned someone money and they weren't going to pay you back every dime you would do everything in your power to attempt to get every dime they owe you. Stop being a figznit and realize that @Home was screwed ages ago and if ATT had offered the value of the outstanding bonds there would be NO fight. ATT is the problem.
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