UPDATE 3: One dumbass burglar caught, smart one at large. Idiots trashed the place!

UNCjigga

Lifer
Dec 12, 2000
25,668
10,388
136
Aye, its been a long day.

Got a wakeup call around 3:30 AM today, it was the alarm monitoring service asking if we had a false alarm. They clarified it was for my mom's house (she wasn't home last night) and sent cops to investigate. Cops found a broken window. They said nothing was stolen, but we should come investigate. My dad leaves for the house in Concord (about 40 minutes away) while I'm left to answer phones. Cops reactivated the alarm. While dad is onroute, I get a SECOND call from alarm monitoring company, asking if we accidentally set off the alarm. I clarify that NO ONE is in the house, so any alarms are NOT accidental! Cops are sent again, this time scuff marks on two doors to the house and damage to the knobs. Dad gets there, takes pics of damage, verifies nothing is gone.

Just got a call from my mom today (she was out of town and just returned early this afternoon after hearing of the break-in.) She walks into the house and everything's gone. I call dad; dad calls alarm monitoring company. Apparently they never sent the cops after the third alarm late this morning. Right now we don't know why that happened, but apparently they don't send cops if they can't reach you to ask why the alarm went off!!! WTF???! :| You'd think after two verified break-in attempts they would send cops right away???? ARRRGHH!!!

UPDATE: Got back from the scene, see post below. Pics for the lazy are here:

First break-in attempt (~3:20 AM)
Second attempt (~5:00 AM)
Third time's a charm (Time ???)
He cut the wires. Pic taken after the meter was reattached, see the red tape.
Not the alarm company's fault!
The only evidence. Boot print found on HVAC unit outside the house (he stood hear to break 1st window)
Friend helping to vacuum broken glass in shopvac
Hopefully the door is secured now We also hammered the other door back into shape, nailed the wood splinters together, and fixed the lock (temporary solution.) We've already ordered new glass for the kitchen door and a new front door.

UPDATE #2

Ok this guy belongs in World's Dumbest Criminals. I was right--it WAS a guy from the neighborhood. That's why good neighbors never saw any cars come up or anyone walking nearby (he walked over through the woods in the backyard.) So AFTER we secure the broken glass with plywood, the guy comes back and smashes through the plywood to steal stuff. Next door neighbor (who was watching out for us) heard this and just turned on his porchlight. Burglar gets scared and runs away...back to his apartment...leaving tracks in the snow!!! Police pay a little visit and find my mom's TV...idiot hasn't pawned it off yet cuz businesses have been closed due to weather. We just cleared the driveway (nearly 2 feet of snow in spots, 3" was original forecast) and now we're heading over to the police station to sort things out!

UPDATE #3

Ughh, just spent all day in Concord cleaning up the mess at my mom's place and sitting in the police station (GREAT way to spend my birthday, also had my friends cancel the 'surprise' party because of the weather and burglar.)

Anyways, the fvcker in custody is a known drunkard/heroin addict, 23 years old. He was living over on the next street at a house owned by his mom. He has no job, WAS on welfare (until he violated probation) and has no life in general. He is a career criminal (every cop on the force knows him) but isn't behind bars because he's never committed any violent crimes. I guess B&E and robbery are considered victimless crimes now--he is FREE ON BOND and hasn't been charged yet! Cops said they know him well and he won't run, but still, its unsettling. Almost all of my mom's stuff has been recovered, and they expect to find more once they pick up suspect #2.

His accomplice lives in Kannapolis, not too far away, and the Concord PD said they'd go pick him up "sometime later today". :confused:...whatever. They said they know this guy is involved because the other one is "too dumb" to disable the power, cut phone lines, disable alarm etc. Makes sense--seeing how the first time the alarm went off he was spooked, but the second time he knew how to disable it...his buddy wasn't with him the first time.

This time when he robbed us he TOTALLY TRASHED the place. I guess he had gotten the big ticket items and was now looking for stashed cash and jewellery. Of course we didn't leave any of that behind and most of her valuables are in safe deposit boxes anyway. He ended up stealing food, mom's sarees (I guess he thought the silk was valuable?), and a bunch of random stuff. He actually left some stuff behind packed in boxes and bags to pick up later!

It still boggles my mind that people like this have a right to live free in the community and there's nothing we can (legally) do about it. I mean, this guy is a total waste of space. His own mom and brother wouldn't vouch for him (they didn't bail him out) and even helped the police locate some of the stolen goods. He'll get the same state-sponsored drug and alcohol rehab program while in jail and it won't do a damn thing. He will spend more time in jail now (multiple counts of B&E, property damage, violating probation etc.) but he'll still be out in a few months. As his addiction gets worse, he'll only get more desperate until he gets violent and some innocent person gets hurt. :|

More pics:

Mess 1
Mess 2
Mess 3
Mess 4
 

apac

Diamond Member
Apr 12, 2003
6,212
0
71
Definitely calls for a lawsuit. The alarm company is responsible for all calls, especially if there have been 2 confirmed unauthorized entries in the past few days.
 

zimu

Diamond Member
Jun 15, 2001
6,209
0
0
DEFINITELY lawsuit here, its 100% the security company's fault!!
 

Toasthead

Diamond Member
Aug 27, 2001
6,621
0
0
This is like the old car alarm trick...keep setting off the car alarm until the person get fed up and diarms it...THEN ROB THEM.
 

UNCjigga

Lifer
Dec 12, 2000
25,668
10,388
136
I know its not good to rush to judgement, but I have a feeling neighbors are in on it. Mom doesn't live in a 'nice' neighborhood, and the houses on her street have high turnover ratio (people move in and then quickly get the f**k out.) Someone living nearby must have noticed that she hadn't been home for a few days (house is small with no garage, so its easy to see if someone's home or not.) The thief must've retreated to a nearby residence and waited out the cops before trying again.
 

JulesMaximus

No Lifer
Jul 3, 2003
74,598
997
126
Originally posted by: Jigga
Aye, its been a long day.

Got a wakeup call around 3:30 AM today, it was the alarm monitoring service asking if we had a false alarm. They clarified it was for my mom's house (she wasn't home last night) and sent cops to investigate. Cops found a broken window. They said nothing was stolen, but we should come investigate. My dad leaves for the house in Concord (about 40 minutes away) while I'm left to answer phones. Cops reactivated the alarm. While dad is onroute, I get a SECOND call from alarm monitoring company, asking if we accidentally set off the alarm. I clarify that NO ONE is in the house, so any alarms are NOT accidental! Cops are sent again, this time scuff marks on two doors to the house and damage to the knobs. Dad gets there, takes pics of damage, verifies nothing is gone.

Just got a call from my mom today (she was out of town and just returned early this afternoon after hearing of the break-in.) She walks into the house and everything's gone. I call dad; dad calls alarm monitoring company. Apparently they never sent the cops after the third alarm late this morning. Right now we don't know why that happened, but apparently they don't send cops if they can't reach you to ask why the alarm went off!!! WTF???! :| You'd think after two verified break-in attempts they would send cops right away???? ARRRGHH!!!

I presume she has insurance? I would go that route and see if she can get the security company to pay anything over what insurance won't pay.
 

TwiceOver

Lifer
Dec 20, 2002
13,544
44
91
Alarm monitoring companies can be moron's at times. If our fire alarms go off at work, the detection company calls within 20 seconds. Within that 20 seconds I need to verify whether it is a false alarm or not and get back to the phone to say "No don't send the firemen". Yeh 20 seconds to run around my building unlocking doors along the way, it's like a fear factor stunt gone bad.

Good luck, hope your mom gets some compensation for their stupidity.
 

MillionaireNextDoor

Platinum Member
Nov 16, 2000
2,918
1
0
That's not a good system; They should've given you the benefit of the doubt and sent cops to investigate; for all we know, the owner might've been tied up. (no pun intended)

My sympathies.

-MiND
 

SunnyD

Belgian Waffler
Jan 2, 2001
32,675
146
106
www.neftastic.com
Heh, third time's a charm.

Yeah, um, if NOONE - I repeat NOONE in any authorized position was in contact with the alarm company the third time and they did not contact dispatch, well guess what, you've got your self an open-and-shut case of neglegence on the part of the monitoring company. Insurance will cover the loss, but I have a feeling that if the monitoring company is at fault, the insurance company will be waiting for a check from them.
 

StageLeft

No Lifer
Sep 29, 2000
70,150
5
0
Right now we don't know why that happened, but apparently they don't send cops if they can't reach you to ask why the alarm went off!!! WTF???! You'd think after two verified break-in attempts they would send cops right away????
In-fvcking-credible. I would drop them like a bad habit and even contact the media about it, regardless of what it says within your 5,000 page contract. People were obviously trying to break into that house, as evidenced by the first two break-in attempts.
 

Maximus96

Diamond Member
Nov 9, 2000
5,388
1
0
how do you claim the loss from insurance? what if you no longer have receipts of stuff you bought years ago? and expensive jewelry type items that were given to you? how would the insurance co. know what was lost?
 

StageLeft

No Lifer
Sep 29, 2000
70,150
5
0
Originally posted by: zaku
how do you claim the loss from insurance? what if you no longer have receipts of stuff you bought years ago? and expensive jewelry type items that were given to you? how would the insurance co. know what was lost?
It's based on trust. They expect a house to have certain things. If you claim that you had a $15,000 rug, they'll want a receipt. If you had a $700 computer, $500 TV, $1200 couch, etc. they'll trust you on it. Pictures are not a bad idea though, and I really should have some myself.

 

ViRGE

Elite Member, Moderator Emeritus
Oct 9, 1999
31,516
167
106
Just out of curiosity, what's "everything"?
 

brigden

Diamond Member
Dec 22, 2002
8,702
2
81
Originally posted by: BillGates
Did they steal the kitchen sink?

If I were a career robber, I would steal the kitchen sink. That way people would be like, "He took everything AND kitchen sink!" After a while people would see the humour in it and, if caught, people would find it in their hearts to forgive me.
 

ReiAyanami

Diamond Member
Sep 24, 2002
4,466
0
0
replace the "Protected by ADT" sticker, with a "Proud Owner of a Colt .45" sticker.

no more worrying about ghetto hood's and their puny 9mm's and saves money