Unable to Reformat HD...Error message

[cohenfive]

i tried reformatting my hd yesterday (catastrophic failure, machine won't boot into windows anymore) with the gw operating system disk i had (windows xp). early in the process (preparing windows installation) i receive the following error message:

the specified setup script file (C:\Temp\XPP.t) is inaccessible or invalid

contact system administrator

then the reformat/reload stops and i'm dead..

any suggestions--i'm trying really hard not to have to call gateway given the total disaster it's been in dealing with them. thanks in advance!!

 

[cohenfive]

sorry to bump this but i am still curious what is going on. i'm trying a different windows xp disk tonight (friend has one) to see if i can reformat the hd and load xp to start over again.....thanks.

 

[jdiddy]

It could be a bad hard drive. Download this. http://support.gateway.com/sup...t=pn&param=7514539
Its Gateways hard drive diagnostic made by Western Digital. Hopefully it was just your cd if not try running the diagnostic on your hdd.

 

[cohenfive]

thanks for this!!

i'm very cognizant that it may be a bad hd. in fact i got some error messages (before it wouldn't even boot) that sounded like it was having a hd problem.

what i'm trying to do is eliminate software as an issue before going out to get another 160gb sata drive...

the question is whether i can run the diagnostic on a machine that won't boot into windows?? i'll have to check it out.

 

[Fern]

Originally posted by: cohenfive
thanks for this!!

i'm very cognizant that it may be a bad hd. in fact i got some error messages (before it wouldn't even boot) that sounded like it was having a hd problem.

what i'm trying to do is eliminate software as an issue before going out to get another 160gb sata drive...

the question is whether i can run the diagnostic on a machine that won't boot into windows?? i'll have to check it out.

I think you'll find that you can. The ones I've seen are bootable diag proggies. No need for windows.