Unable to log into http://www.anandtech.com/Account/Logon

Schmide

Diamond Member
Mar 7, 2002
5,726
1,015
126
I can log in but i get a

Sorry, an error occurred while processing your request.

until i log out.
 

Schmide

Diamond Member
Mar 7, 2002
5,726
1,015
126
I can log in but I get this error.

anandloginerror.jpg


PS I've cleared cookies and tried both IE and FireFox.
 

Liet

Golden Member
Jun 9, 2001
1,529
0
0
Same problem here... Someone is trying to keep us from entering the free system giveaway! ;)
 

Ambictus

Junior Member
Apr 26, 2010
2
0
0
Yeah, I can't seem to find the account info link so I can verify which e-mail address I used for my account. Any info on how we can access that?
 

Arglebargle

Senior member
Dec 2, 2006
892
1
81
Problem here as well. I am able to log in to the main site, but when I try and post (as there is a dynamite 6 core system being given away that requires a post in the thread) I get the 'processing error' message.

I suspect latent changeover effect, but there seems to be no way to tell.....
 

Liet

Golden Member
Jun 9, 2001
1,529
0
0
This morning I was able to log in... but not post. Same error: "Sorry, an error occurred while processing your request."
 

Ambictus

Junior Member
Apr 26, 2010
2
0
0
I was able to post but I'm not sure which e-mail address to send the e-mail from because I can't verify which address I used... A couple things I noticed missing from the site are a contact link and an account link.
 

Elixer

Lifer
May 7, 2002
10,371
762
126
Same problem here... Someone is trying to keep us from entering the free system giveaway! ;)
I guess so...
I also get the "Sorry, an error occurred while processing your request. " error.
 

Kougar

Senior member
Apr 25, 2002
398
1
76
This morning I was able to log in... but not post. Same error: "Sorry, an error occurred while processing your request."

I have this same problem, and it has persisted for quite awhile. It occurs regardless of if I use Opera or Firefox... so I would suspect it is an account related issue.

It would be nice if we had a webmaster link or someone we could email on the main site about this error. Has anyone emailed or heard from a forum admin yet?
 

Arglebargle

Senior member
Dec 2, 2006
892
1
81
Today, moments after getting the same ol' error message while trying to post to the Giveaway thread, I tried posting randomly to another thread....and it worked. I went back to the Giveaway article, and posted....and it worked.

I didn't do anything to fix things at this end. Myster fix? Hands of the Moderators? Cosmic hiccough?
 

Kougar

Senior member
Apr 25, 2002
398
1
76
I didn't do anything to fix things at this end. Myster fix? Hands of the Moderators? Cosmic hiccough?

It still doesn't work for me, and it has not worked since the original site was updated. I've tried to leave thanks or questions on articles and it has never once worked. All I get is a generic error has occurred message, without any means given to resolve it.
 

Elixer

Lifer
May 7, 2002
10,371
762
126
Looks like the issue is, you *must* have a title to post a comment. At least, that was the issue for me in the contest thread.

It still is a horrible error message ..."Sorry, an error occurred while processing your request."
 

slashbinslashbash

Golden Member
Feb 29, 2004
1,945
8
81
Looks like the issue is, you *must* have a title to post a comment. At least, that was the issue for me in the contest thread.

It still is a horrible error message ..."Sorry, an error occurred while processing your request."

That's not the whole issue. I get the error the moment I log in. I can't see anything but the top banners. Clicking on any article or section or anything gives me the same thing that Schmide posted below. I can't get it to show me anything else unless I click on the LogOff link.
 

Arglebargle

Senior member
Dec 2, 2006
892
1
81
Looks like the issue is, you *must* have a title to post a comment. At least, that was the issue for me in the contest thread.

It still is a horrible error message ..."Sorry, an error occurred while processing your request."

That may have been the case, as that was the difference between my first 'error' filled message and my second in that thread. But days previously I had put a title in, and gotten the error message.

I am glad it works for me now, but don't know what to suggest otherwise. Perhaps redoing, resaving all your account info?
 

Kougar

Senior member
Apr 25, 2002
398
1
76
My posts had titles, so that wasn't the issue for me.

I made a second account and posted just fine with that... it is definitely an account specific problem.
 

CodeWzrd

Junior Member
Jul 11, 2005
3
0
0
I'm still having this issue. I tried providing and not providing a title. The worst part is that their Contact Us page is not implemented!

My user ID on the website is the same.

Actually the worst part is that I couldn't participate in the anniversary giveaway.
 

JohnCampion

Member
Jul 18, 2007
83
0
61
This problem should be fixed. Please let me know if you have any further problems with logging in to the main site.

John
AT WebMaster
 

Liet

Golden Member
Jun 9, 2001
1,529
0
0
I am... Seems the password I've been using no longer functions, and "Reset Password" isn't sending the reset password to the email account that my forum account is associated with.