Uhaul sucks

[jtvang125]

First time I rented a pickup truck from them. I knew there was a charge for the rental and mileage but was surprise that they still wanted me to refuel the gas tank back to its prior level. Why require the customer to refill the gas when you're already charging them by the mile and for the rental? Car rental agencies seems to get a long fine by giving customers unlimited miles as long as they return the car with a full tank of gas. Why couldn't they?

Another thing. They gave me a practiaclly brand new Ford F150 with only ~300 miles on the odometer yet the truck already drives like sh!t.

 

[markgm]

Correct.

 

[daveshel]

That's all? The truck didn't break down? You lucked out.

 

[Safeway]

Originally posted by: jtvang125
Another thing. They gave me a practiaclly brand new Ford F150 with only ~300 miles on the odometer yet the truck already drives like sh!t.

That's just Fords for you. :laugh: 112

All joking aside, U-Haul sucks. When they modify the trucks, they screw them up.

 

[FoBoT]

they aren't the only thing that sucks


office pranks
internet pranks
internet videos

they all suck

 

[Xavier434]

First of all, this is normal from every moving van/truck rental place I have used. Secondly, your comparison to car rental agencies isn't quite accurate. Regardless of whether you see separate charges for mileage on your invoice from a car rental agency, they are adding that cost in there somewhere. I assure you

Lastly, U-Haul does suck. Unless they are offering a deal, they are usually the most expensive around. Try Ryder next time.

 

[Mxylplyx]

I learned to drive a manual transmission, by myself, on a 35ft Uhaul truck that was probably older than I was. I go to pick up the truck, hop in, and see that it's a manual. I immediately get out and go back inside and tell them I cant drive a manual. Their response..."thats what you bought the extra insurance for". Also, that was the only truck that size they had. Figuring it cant be that much different than all the video games and such I've played, I give it a shot. After about a dozen stalls, I finally figured it out. It was a fun and nerve racking learning experience, but not very good business on their part.

 

[Otaking]

Originally posted by: Mxylplyx
I learned to drive a manual transmission, by myself, on a 35ft Uhaul truck that was probably older than I was. I go to pick up the truck, hop in, and see that it's a manual. I immediately get out and go back inside and tell them I cant drive a manual. Their response..."thats what you bought the extra insurance for". Also, that was the only truck that size they had. Figuring it cant be that much different than all the video games and such I've played, I give it a shot. After about a dozen stalls, I finally figured it out. It was a fun and nerve racking learning experience, but not very good business on their part.

:Q
You learn fast, Obi-wan!

 

[Savij]

That's the nicest Uhaul has ever been. Consider yourself lucky.

 

[CPA]

A Uhaul I rented four years ago wouldn't go over 40 mph and leaked oil all over my new driveway.

 

[PepePeru]

Originally posted by: Mxylplyx
I learned to drive a manual transmission, by myself, on a 35ft Uhaul truck that was probably older than I was. I go to pick up the truck, hop in, and see that it's a manual. I immediately get out and go back inside and tell them I cant drive a manual. Their response..."thats what you bought the extra insurance for". Also, that was the only truck that size they had. Figuring it cant be that much different than all the video games and such I've played, I give it a shot. After about a dozen stalls, I finally figured it out. It was a fun and nerve racking learning experience, but not very good business on their part.

this happened to my friend.
i was helping him move and he went to pick up his truck he had *reserved*. nope. they only had the biggest truck they had and that's what he got. manual transmission, luckily he could drive one. i wouldve been screwed, i know how to drive one in theory, not in practice.

i was following him through some narrow-ass streets in san antonio. he about gave me a heart attack more than once. getting on the freeway with that thing was an adventure to say the least
i wouldve been going absolutely ape-sh*t the whole time. glad he was driving.

i havent had bad luck w/ Uhaul but i know several that have.

 

[Mxylplyx]

Originally posted by: Otaking

Originally posted by: Mxylplyx
I learned to drive a manual transmission, by myself, on a 35ft Uhaul truck that was probably older than I was. I go to pick up the truck, hop in, and see that it's a manual. I immediately get out and go back inside and tell them I cant drive a manual. Their response..."thats what you bought the extra insurance for". Also, that was the only truck that size they had. Figuring it cant be that much different than all the video games and such I've played, I give it a shot. After about a dozen stalls, I finally figured it out. It was a fun and nerve racking learning experience, but not very good business on their part.

:Q
You learn fast, Obi-wan!

All those racing sim arcade games I've played over the years with the clutch pedal came in handy, though they need to work on simulating friction points and such. Had to learn that one the hard way
:laugh:

 

[PingSpike]

I am renting a shithaul for my move in two weeks. We'll see what kind of adventures we have!

 

[ultimatebob]

U-Haul TAKES reservations, but they don't KEEP reservations. Make sure to get in line 30 minutes before the store opens during a busy moving day (weekends near the end of the month), or you will not get a truck!

7943

 

[waggy]

Originally posted by: ultimatebob
U-Haul TAKES reservations, but they don't KEEP reservations. Make sure to get in line 30 minutes before the store opens during a busy moving day (weekends near the end of the month), or you will not get a truck!

7943

QFT!!

also don't rely on the fact you may call them the night before to make sure they have it (or get a email from them saying its at the store).

when i moved i reserved a 24ft truck. i called them 2 days before moving and they said they have it. i recieved a Email the night befoer saying it was at the shop (i had used uhaul.com to reserve it).

I go to pick it up and THEY DON"T HAVE IT. the guy said there is nothing he can do. I call the 1800 number. They say they have a truck 60 miles away i can pick up. BUT they wouldnt discount the miles.

i kept talking to diffrent managers. finally one got me me 2 14 ft trucks for the same price.

but i had 3 hours of wasted time.

 

[Demo24]

We rented a uhaul van once that had a leaky transmission. Going down the highway the fluid started to pour out and burn on the exhaust. Made a lot of smoke! We ended up waiting on the side of the highway for some time before a mechanic came out. Course he didn't have any fluid, nor did he bring another truck. Luckily it made it to the house but just barely. It had the hardest time getting over the small driveway curb, since practically all the fluid was gone it kept slipping.

Otherwise I'd say we've been pretty lucky with Uhaul. Only other issue was a truck with a squeaky a/c belt.

 

[Vette73]

Yea I would recomend Budget. I have rented twice, both one ways, and will be picking up another for a local move this sat. They have good trucks, at least for me, and I can always get at least 10% discount online sometimes more.

 

[DrPizza]

All my experiences with U-Haul have been pretty positive. Or rather, all except the time I said, "you've gotta be kidding me. I'm not renting that." I've rented a few tow-behinds from them though. Once I towed a couple loads of hay; that thing was packed solid with fresh hay bales. It was borderline on the weight for the load. The other time, I hauled a 600 pound pig to the butcher in one... $5 at the car wash and an entire bottle of Febreeze, and it smelled better than ever again.

 

[ultimatebob]

They overcharge for boxes, too. Get some from work instead.

 

[mugs]

They could:
- Factor gas into the per-mile cost. This would be relatively easy to compute. Of course, if you go through more than one tank of gas you're screwed, because you're paying for gas in the per-mile cost AND you're paying to fill up.
or
- Make you return it with a full tank. By doing that, they take gas entirely out of the equation. They don't have to adjust their prices as gas prices change. You pay for what gas you use, no more, no less. Seems reasonable to me.

 

[Turin39789]

they make you return it with as much as is in there when you leave, and this is always more than 1/4 tank. This way they don't have to spend time taking all of their trucks to get filled up before they rent them out. That's basically it.

 

[Chaotic42]

Try Penske. Sometimes they have unlimited mileage deals if you pick up in one place and drop off in another.

 

[ScottFern]

I just rented a Penske truck from an authorized dealer and what a scam that was. I asked if I HAD to have the insurance and all he said was your car insurance doesn't cover that and never answered the question. When I checked the receipt it said CUSTOMER ACCEPTED INSURANCE. Asshole.