Uh oh MSI got jacked!

moonboy403

Golden Member
Aug 18, 2004
1,828
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man...it'd definitely be a shocker if the story holds any truth

but what makes them think those are stolen from msi??!
 

Auric

Diamond Member
Oct 11, 1999
9,591
2
71
Originally posted by: moonboy403
man...it'd definitely be a shocker if the story holds any truth

but what makes them think those are stolen from msi??!

What do you mean? Who is "them"? MSI claims they were stolen. Surely the manufacturer can recognize their own product and trace the source and intended customer. If we must speculate though... I wouldn't discount the possibility of gray market shens with the real aim of the company being denial of warranty (as someone said) which I suppose is reasonable if the product was intended to be warrantied and supported by an OEM customer. The manufacturer should not bear that burden if it was not figured into the price. What warranty and support did woot claim, if any?
 

Ike0069

Diamond Member
Apr 28, 2003
4,276
2
76
I find this quite humorous. Has Woot made an offical statement about this sitaution yet?
 

WT

Diamond Member
Sep 21, 2000
4,816
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91
Hehe, this makes for fun reading .... MSI, et tu ???

PS - I'm spraypainting my green card red and creating a heatsink sticker to match the MSI retail card so I can get a full warranty if I ever need it.




J/K on that last part.
 

ElFenix

Elite Member
Super Moderator
Mar 20, 2000
102,395
8,558
126
Good morning.

For now, this comment is being made only here in the specific product thread. As more information is gathered, an email will be sent to all Wooters who participated in this deal. There's a good amount of anger and calls to action from our staff with regards to this bizarre attack, but for now I'm going to just jot down and organize the basics for quick understanding to any members checking in:

1. fact: MSI has publicly claimed Woot has sold stolen goods.
2. fact: Woot has not been contacted by MSI or by any legal authority (as of time of this post)
3. fact: MSI is denying warranty on these cards and implying for whatever reason that they are not "real" (Woot offered these as MSI-OEM cards without any MSI warranty implied and a 90 day Woot warranty only.)

Our intial reaction:

Woot of course denies any wrong-doing in this proposed infringement against MSI. We do not believe that any cards transacted were 'stolen merchandise' -- we transact only with reputable manufacturers and vendors. We will of course cooperate fully with any investigation that is called for. Obviously, we feel harm has been done to our reputation with this claim and we reserve all rights to defend ourselves with further action.

To our members, We would like to take advantage of this opportunity to extend a 2 year Woot direct warranty on all purchased OEM-MSI video cards, un-real/imaginary as they may be. Unfortunately, as we do not have the support of MSI for replacement cards, this will continue to be a full refund only warranty from Woot. This has been automatically implemented on your purchase.

We will update here, or via email as necesssary if there is any news.

Thank you for your past and continued support.

Snapster (and rest of Woot Staff)

UPDATE 11:45am: We have proactively sought out and heard possibility that a real investigation may in fact be ongoing here... The language of this post was written during our initial disbelief of this possibility. As you can imagine, we're actively seeking information, due to lack of any direct communication. If any facts emerge, we will update.
that guy can't write worth a crap.
 

BlackPear1

Senior member
Sep 6, 2004
687
0
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Could it have been written by the author of the MSI bulletin? Too bad the Woot writer doesn't have access to the nifty approval Post-It from the MSI legal department. :)
 

Auric

Diamond Member
Oct 11, 1999
9,591
2
71
Originally posted by: ElFenix
Good morning.

Woot of course denies any wrong-doing in this proposed infringement against MSI.

that guy can't write worth a crap.

Interesting that Woot is proposing infringement but proactively denying any wrong-doing. I wonder what their supposed reasoning is? :roll:
 

MechaSheeba

Banned
Dec 10, 2005
768
0
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Cool, they've extended the warranty to 2 years rather than 90 days, albeit by refund only, but I'm not complaining. MSI just made my deal even more hot.